Very good product for my hair No more loss, and a lot of new hair But why the confirmation mail AND the name appearing on the payment does not say « Viviscal » ? And no spontaneous confirmation o... See more
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See what reviewers are saying
Your product is fine. I have been using it for several years and I am very satisfied with it. On the other hand, your website is not practical. I have ordered several times and my account has neve... See more
I did not receive a confirmation e-mail for my order with details of the order and the amount paid. I don’t know how to contact you as there is no contact number on the French website. Please send me... See more
All good - second time ordering through this website, delivery to France was quick.
Company details
Information provided by various external sources
Compléments alimentaires naturels contre la chute des cheveux, Victoire de la Beauté 2011-2012.
Contact info
3.5
Average
88 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Any news of my order
January 27, 2021
Perfection....
December 22, 2020
Where is my parcel ?
No communication on the delivery. I am still waiting for my parcel :(
December 15, 2020
Viviscal France customer service doesn't reply
I ordered Viviscal on Oct 6th and today, Dec 13th, I still have not received my order. On your site it appears as delivered, but I never received it.
After trying to reach the Customer Service several times, I received an answer asking me to check with my neighbors if they had received my order. It was the only time the customer service replied.
I asked my neighbors, but the answer was no.
Then I informed Viviscal France but, as I said, they have never replied.
This is the first negative review I write on the internet. I waited to have it solved by the customer service, but the experience I have with them is terrible. A lack of answer from their part is worse than any kind of answer they could give. I have the impression they just don't care and I are waiting me to forget or give up. I bought 119€ in vitamins and never received them. I cannot give up.
I hope to be able to solve it quickly, before going to a Lawyer.
December 13, 2020
Delivery was very smooth
Delivery was very smooth, my only comment is that I didn’t receive an order confirmation after order was placed.
October 18, 2020
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