Vodafone UK - Andover Reviews 

525
TrustScore 5 out of 5

5.0

39 High Street, SP10 1LP Andover, GB


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Rated 5 out of 5 stars

Megan , was so very very patient and uber efficient. For a rather complicated process of transferring info to this new phone . I’m very grateful for her advice and tech support. 8/08/26

Company replied

Rated 5 out of 5 stars

Megan was amazing, talked me through the whole process and transferred all my data, was very friendly and would highly recommend

Company replied

Rated 4 out of 5 stars

The process was made very simple. I was able to open a mobile Broadband account with no issue at a good price. It is always frustrating to have to wait to see someone but once I was assisted by Paige,... See more

Company replied

Rated 5 out of 5 stars

I inadvertently got my SIM card stuck halfway in the slot in my old mobile phone. Ross was on it immediately. He worked efficiently to fix the problem and set up my new phone. Ross gave me lots of gr... See more

Company replied


Company details


Contact info

  • 39 High Street, SP10 1LP, Andover, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

525 reviews

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5.0

All reviews

(525)

41,964 reviews in the last 12 months

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Rated 5 out of 5 stars

Very polite

Very polite, very helpful

June 29, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rob was amazing today

Rob was amazing today! He helped me with my phone and explained everything in very easy to understand language. He also did a fantastic job talking about my broadband.

Tha j you Rob for your continuous excellent service

June 29, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Anne,

Thanks for the lovely review and fantastic support for Rob.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Josh has been extremely helpful

Josh has been extremely helpful. Lots of choices and seems to go the extra mile to meet the needs of the customer. This is the 2nd time I have been served by him in the past month and can honestly say it has all been a smooth transaction. A pleasure to be served by him.

June 28, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Sami,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

All good

All good, nice costumer service from josh

June 28, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Renier,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Terri made our experience stress free…

Terri made our experience stress free she was so helpful and talked me through everything

June 26, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Sadie,

Thanks for the lovely review and fantastic support for Terri.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team
Sadie

Rated 5 out of 5 stars

Excellent service given to us by Terri

June 26, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Gary,

Thanks for the lovely review and fantastic support for Terri. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Outstanding service very knowledgeable…

Outstanding service very knowledgeable and concencious , a great service from Terri

June 26, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey James,
Thanks for the lovely review and fantastic support for Terri.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ross was amazing

Ross was amazing . Highly recommemded

June 25, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey U O,

Thanks for the lovely review and fantastic support for Ross.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rob in he Andover store always helps me…

Rob in he Andover store always helps me out and I’m very happy with his service, thanks rob!!

June 23, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Charles,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you!

Ross was extremely helpful with upgrading my phone contract. Incredibly friendly and great service provided! Thank you Ross!

June 13, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Leeanne,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Terri was great giving me all my options

June 13, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paige has been amazing

Paige has been amazing. Super helpful. Great service!!

June 13, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Ellie,

Thanks for the lovely review and fantastic support for Paige.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very knowledgable

Paige was very knowledgable, curtious, and helpful.
Very Cheerful 😊
Thank-you

June 12, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Jan,

Thanks for the lovely review and fantastic support for Paige.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paige was absolutely outstanding very…

Paige was absolutely outstanding very helpful and polite. Made you feel really relaxed and at ease.
Was a lovely young lady

June 12, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Jay,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service and politeness from Ross

June 12, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Ette,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Terri gave great service and found the…

Terri gave great service and found the right deal for me

June 11, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Tim,

Thanks for the lovely review and fantastic support for Terri. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake

Jake
Excellent clear guidance and advice. Happy with service and product.

June 11, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Lesley,

Thanks for the lovely review and the fantastic support you’ve shown for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rob was very helpful and informative…

Rob was very helpful and informative with helping me upgrade my phone today. Explained everything well so that I could make the best choice of phone for me.

June 8, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Sarah,

Thanks for the lovely review and fantastic support for Rob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have been dealing with the most…

I have been dealing with the most wonderful person. Robbie has been wonderful. You must be very proud to have someone like him in the company.

June 8, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Gladys,

Thanks for the lovely review and fantastic support for Robbie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help from Jake in Andover

Great help from Jake in Andover, we got a new phone and new sim at great prices. Well done Vodafone, you are very competitive now on plans too !

June 6, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Annie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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