Megan , was so very very patient and uber efficient. For a rather complicated process of transferring info to this new phone . I’m very grateful for her advice and tech support. 8/08/26
Company replied
39 High Street, SP10 1LP Andover, GB
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Megan , was so very very patient and uber efficient. For a rather complicated process of transferring info to this new phone . I’m very grateful for her advice and tech support. 8/08/26
Company replied
Megan was amazing, talked me through the whole process and transferred all my data, was very friendly and would highly recommend
Company replied
The process was made very simple. I was able to open a mobile Broadband account with no issue at a good price. It is always frustrating to have to wait to see someone but once I was assisted by Paige,... See more
Company replied
I inadvertently got my SIM card stuck halfway in the slot in my old mobile phone. Ross was on it immediately. He worked efficiently to fix the problem and set up my new phone. Ross gave me lots of gr... See more
Company replied
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39 High Street, SP10 1LP, Andover, United Kingdom
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Robbie served us today, they were very helpful, quick to see and serve us. after a very stressful day made the whole experience very bearable

Reply from Vodafone UK - Andover
Jake was lovely, friendly and professional. It was a really quick process. Highly recommend

Reply from Vodafone UK - Andover
Perfect experience Jake was really helpful and insightful, knew his stuff!!

Reply from Vodafone UK - Andover

Reply from Vodafone UK - Andover
Today I had Paige helping in store and she was a great help and made sure she gave all options that would work best for me , I have left with a new phone and am so happy Thankyou Paige !

Reply from Vodafone UK - Andover

Reply from Vodafone UK - Andover
Thank you so much Paige for being quick and smiley had a great experience thanks again

Reply from Vodafone UK - Andover

Reply from Vodafone UK - Andover
Paige was absolutely excellent! Went above and beyond to help a credit to your store!

Reply from Vodafone UK - Andover
Paige was brilliant! Really helpful and covered everything I needed to know about getting a new phone. Super chatty and friendly!

Reply from Vodafone UK - Andover
Jake was very helpful in helping me get a new phone

Reply from Vodafone UK - Andover
Josh was a great help from the moment I walked into the store. Very happy with the service I received

Reply from Vodafone UK - Andover
Excellent service today in the shop today. Robbie was able to find and fix the issue on my phone with rapid speed. Thanks for a wonderful and speedy service!

Reply from Vodafone UK - Andover
Great experience in Vodafone recently! Paige was very welcoming & friendly, she explained everything so clearly & got us a really good deal- thank you

Reply from Vodafone UK - Andover
My experience in Andover Vodafone today was really good and helped put my mind at ease. I sat with Robbie and he was really nice and very knowledgeable

Reply from Vodafone UK - Andover
Went in to Vodafone today to pick my new phone and for help to transfer my information from my old phone. Thank you Robbie for your help and patience with me learning how to use my new phone.

Reply from Vodafone UK - Andover
Customer service was fantastic. I spoke with Jake, who sat down and explained all the options, prices and offers available. He was never pushy, very clear and ended up saving me a large amount of money which I’m very grateful for!

Reply from Vodafone UK - Andover
Absolutely fab service. I was served by a chap called Josh who really helped me sort some issues i'd been having with my phone. Highly recommend their service.

Reply from Vodafone UK - Andover
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