Megan , was so very very patient and uber efficient. For a rather complicated process of transferring info to this new phone . I’m very grateful for her advice and tech support. 8/08/26
Company replied
Location
Switch location39 High Street, SP10 1LP Andover, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Megan was amazing, talked me through the whole process and transferred all my data, was very friendly and would highly recommend
Company replied
The process was made very simple. I was able to open a mobile Broadband account with no issue at a good price. It is always frustrating to have to wait to see someone but once I was assisted by Paige,... See more
Company replied
I inadvertently got my SIM card stuck halfway in the slot in my old mobile phone. Ross was on it immediately. He worked efficiently to fix the problem and set up my new phone. Ross gave me lots of gr... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Andover
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
39 High Street, SP10 1LP, Andover, United Kingdom
5.0
Excellent
525 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Robbie has been very helpful and very…
Robbie has been very helpful and very trustworthy.
So thank you to Robbie and the team in andover
May 15, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey Tony,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Josh was excellent.
I came in to the store for help with my phone and Josh helped me find out what the problem was. Great service.
May 13, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hi Robin, thank you so much for your wonderful review and the amazing support you’ve shown for Josh, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Refused to give me a receipt for my…
Refused to give me a receipt for my router return, I wont be happy if you charge me.
May 12, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey Kymm,
We sincerely apologize for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that is not our intention to deliver anything less than excellent service. Please come to chat our team on facebook at 👉vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team
Robbie understood my requirements
Robbie understood my requirements, explained how he could help and ensured I was clear what I was getting and what it was going to cost. Cheerful, friendly and very efficient. PERFECT.
May 12, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Terri was really helpful with…
Terri was really helpful with explaining my contract
May 12, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paige was so helpful and provided me…
Paige was so helpful and provided me with excellent customer service, thank you
May 11, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey Louise,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jake was a lot of help and got me the…
Jake was a lot of help and got me the best price for what was needed
May 11, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
New phone purchase
Ross was extremely helpful in helping my other half sorting out her new phone. He has outlined everything for us and has even gotten us a cheaper bill per month. Very happy with out experience.
May 9, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey Sam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really helpful and friendly staff
Really helpful and friendly staff, Ross made upgrading my phone easy and stress free.
May 9, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey Megan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The young girl page Paige
The young girl page Paige, lovely girl very helpful, smiled and chatted made me totally relaxed and easy.
May 9, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey June,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Terri provided outstanding service that…
Terri provided outstanding service that was truly exceptional. I highly recommend scheduling an appointment with her when visiting.
May 9, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey Rockel,
Thanks for the lovely review and fantastic support for Terri.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Andover
Hey Malcolm,
Thanks for the lovely review and fantastic support for Paige.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ross was very very helpful and I am…
Ross was very very helpful and I am very happy with all
My savings he got me. He was very patient and so informative
May 9, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey Jacky
Thanks for the lovely review and fantastic support for Ross.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience
Great experience , very helpful , coudnt ask for more
Thanks Terri , you made my day after all the issues with Three
May 9, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey Antonio,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ross was really helpful when dealing…
Ross was really helpful when dealing with my query in store and helped me find a new plan
May 8, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey Karen,
Thanks for the lovely review and fantastic support for Ross.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Josh helped me get a new device and…
Josh helped me get a new device and also helped me get a good deal
May 6, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey Laurence,
Thanks for the lovely review and fantastic support for *AGENT NAME*.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paige was very prompt and first class…
Paige was very prompt and first class service thank you
May 6, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey Patrick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paige was very helpful and professional
Paige was very helpful and professional
May 6, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey Kane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing service by ross went above…
Amazing service by ross went above and beyond, so helpful. And nothing was to much to ask for
May 4, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great customer service from Paige
Great customer service from Paige, I was very grateful
May 2, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey Erdal,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.