Vodafone UK - Andover Reviews 

535
•
TrustScore 5 out of 5

5.0

39 High Street, SP10 1LP Andover, GB

•

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Rated 5 out of 5 stars

My mother (89 years old) was having problems setting up her new phone and I took her to the Vodafone shop in Andover to get some help. The transfer process from her old phone to the new one turned out... See more

Company replied

Rated 5 out of 5 stars

I inadvertently got my SIM card stuck halfway in the slot in my old mobile phone. Ross was on it immediately. He worked efficiently to fix the problem and set up my new phone. Ross gave me lots of gr... See more

Company replied

Rated 4 out of 5 stars

The process was made very simple. I was able to open a mobile Broadband account with no issue at a good price. It is always frustrating to have to wait to see someone but once I was assisted by Paige,... See more

Company replied

Rated 5 out of 5 stars

Rob was amazing today! He helped me with my phone and explained everything in very easy to understand language. He also did a fantastic job talking about my broadband. Tha j you Rob for your contin... See more

Company replied


Company details


Contact info

  • 39 High Street, SP10 1LP, Andover, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

535 reviews

5-star
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1-star

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5.0

All reviews

(535)

41,089 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class service from Paige today in…

First class service from Paige today in Andover, reduced my contract fee and wouldnt stop smiling 😀

April 25, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Terri was excellent

Terri was excellent, amazing service covered all my options, got a great deal !!!!

April 25, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Scott,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I’m a 3 customer and visited the…

I’m a 3 customer and visited the Vodafone shop in Andover to ask about roaming charges. I was helped by Robbie who was so patient and courteous and who looked things up that were new to him to make sure he was advising me correctly. So helpful. Thank you - please keep your shops open with real humans.

April 25, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Joanna,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ross was great and helpful

Ross was great and helpful

April 22, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Linda,

Thanks for the lovely review and fantastic support for Ross.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Josh has been very…

Josh has been very helpful,knowledgeable and saved me money with my data.

April 22, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Karen,

Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paige was amazing

Paige was amazing, super helpful and very friendly.

April 19, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Jennifer,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paige was very pleasant and helpful

Paige was very pleasant and helpful. Made us feel very welcome. Lovely young lady.

April 19, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Erica,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Josh was helpful getting me a new phone…

Josh was helpful getting me a new phone and even saved me money on my bill.

April 18, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake was very helpful

Jake was very helpful

April 17, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Janette,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Terri was great

Terri was great, very helpful and made everything easy to understand. Thanks very much

April 16, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Kevin,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ross did a wonderful job…

Ross did a wonderful job of getting the best value contract for me and sorting out my roaming requirements as well. Thank you.

April 16, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Just excellent service from Terri

April 16, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service , Joshua was so helpful, kind , knowledgeable , five star customer service from him with Vodafone . Thank you for helpful staff that are kind and honest.

April 15, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My Andover shop experience

Jake was excellent and sorted us out very efficiently and fast.

April 15, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Peter,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake, amazing customer service skills (Andover)

Jake, Andover office, he did an amazing job and very quick. He's good at what he's doing. Keep it up Jake!

April 15, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ross was great

Ross was great

April 15, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Jack,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ross was great and helpful with saving…

Ross was great and helpful with saving me money

April 15, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Ray,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paige was great really friendly always…

Paige was great really friendly always smiling

April 14, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Mustafa,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Joshua was a very pleasant guy with…

Joshua was a very pleasant guy with good manners who helped me out with my phone.

April 13, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Archer,

Thanks for the lovely review and fantastic support for Joshua.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Jake first class polite service

Jake first class polite service. Problem resolved !

April 11, 2026
Unprompted review
Vodafone UK - Andover logo

Reply from Vodafone UK - Andover

Hey Kevin,

Thanks for the lovely review and fantastic support for Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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