Megan , was so very very patient and uber efficient. For a rather complicated process of transferring info to this new phone . I’m very grateful for her advice and tech support. 8/08/26
Company replied
39 High Street, SP10 1LP Andover, GB
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Megan , was so very very patient and uber efficient. For a rather complicated process of transferring info to this new phone . I’m very grateful for her advice and tech support. 8/08/26
Company replied
Megan was amazing, talked me through the whole process and transferred all my data, was very friendly and would highly recommend
Company replied
The process was made very simple. I was able to open a mobile Broadband account with no issue at a good price. It is always frustrating to have to wait to see someone but once I was assisted by Paige,... See more
Company replied
I inadvertently got my SIM card stuck halfway in the slot in my old mobile phone. Ross was on it immediately. He worked efficiently to fix the problem and set up my new phone. Ross gave me lots of gr... See more
Company replied
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39 High Street, SP10 1LP, Andover, United Kingdom
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Terri was great, very helpful and made everything easy to understand. Thanks very much

Reply from Vodafone UK - Andover
Ross did a wonderful job of getting the best value contract for me and sorting out my roaming requirements as well. Thank you.

Reply from Vodafone UK - Andover
Fantastic customer service , Joshua was so helpful, kind , knowledgeable , five star customer service from him with Vodafone . Thank you for helpful staff that are kind and honest.

Reply from Vodafone UK - Andover
Jake was excellent and sorted us out very efficiently and fast.

Reply from Vodafone UK - Andover
Jake, Andover office, he did an amazing job and very quick. He's good at what he's doing. Keep it up Jake!

Reply from Vodafone UK - Andover
Ross was great and helpful with saving me money

Reply from Vodafone UK - Andover
Paige was great really friendly always smiling

Reply from Vodafone UK - Andover
Joshua was a very pleasant guy with good manners who helped me out with my phone.

Reply from Vodafone UK - Andover
Jake first class polite service. Problem resolved !

Reply from Vodafone UK - Andover
My wife and I came to upgrade her iPhone. Your consultant was engaging, highly efficient and constructive with her suggestions as to our various contracts and options.

Reply from Vodafone UK - Andover
Very helpful and explained it all so that I could understand

Reply from Vodafone UK - Andover
Jake was great, he helped answer all of my questions and sorted my plan out really quickly. Highly recommend. Thank you!

Reply from Vodafone UK - Andover
Robbie was very helpful and patient with all my questions.

Reply from Vodafone UK - Andover
Rob was extremely helpful and very clear when explaining the problems I was encountering.

Reply from Vodafone UK - Andover
Jake gave us an excellent service and got a great deal and will definitely be staying with Vodafone

Reply from Vodafone UK - Andover
Excellent service from Joshua and nice, helpful friendly staff.

Reply from Vodafone UK - Andover
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