I needed a lot of help sorting out my phone and being a complete dinosaur when it come to anything technical, I went to your Andover branch and as soon as I walked in I was greeted with a very friend... See more
Company replied
39 High Street, SP10 1LP Andover, GB
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I needed a lot of help sorting out my phone and being a complete dinosaur when it come to anything technical, I went to your Andover branch and as soon as I walked in I was greeted with a very friend... See more
Company replied
Megan , was so very very patient and uber efficient. For a rather complicated process of transferring info to this new phone . I’m very grateful for her advice and tech support. 8/08/26
Company replied
I inadvertently got my SIM card stuck halfway in the slot in my old mobile phone. Ross was on it immediately. He worked efficiently to fix the problem and set up my new phone. Ross gave me lots of gr... See more
Company replied
The process was made very simple. I was able to open a mobile Broadband account with no issue at a good price. It is always frustrating to have to wait to see someone but once I was assisted by Paige,... See more
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39 High Street, SP10 1LP, Andover, United Kingdom
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Popped into the store to sort a 2nd sim, Ross was super helpful and got me sorted.

Reply from Vodafone UK - Andover
I was served by Robbie, a very knowledgeable and friendly person. Very polite & provided an excellent customer service.

Reply from Vodafone UK - Andover
Extremely helpful service from ross

Reply from Vodafone UK - Andover

Reply from Vodafone UK - Andover
Rob was amazing, thank you for helping me choose my new phone

Reply from Vodafone UK - Andover
Jake gave a excellent service, friendly but professional

Reply from Vodafone UK - Andover

Reply from Vodafone UK - Andover
Jake was extremely helpful and sorted out my problem, even though it took considerably longer than initially thought

Reply from Vodafone UK - Andover
Fantastic customer service! Big thanks to josh in the andover store for making my experience as smooth as possible

Reply from Vodafone UK - Andover

Reply from Vodafone UK - Andover
Ross was incredibly helpful and explained everything clearly.

Reply from Vodafone UK - Andover
Ross was so helpful in sorting my new phone out and switching my broadband to Vodafone to help save me some money

Reply from Vodafone UK - Andover
Jake was extremely helpful in my decision to switch to Vodafone broadband, a considerable saving from Virgin Media. Also have phone contracts with Vodafone - so seemed sensible option. Great to be able to speak to someone face to face! Thanks Jake!

Reply from Vodafone UK - Andover
Josh was great and helped me swap my payg to a contract sim

Reply from Vodafone UK - Andover

Reply from Vodafone UK - Andover
We came into store today to look about getting our son his first contact.
Jake was able to help get the best deal and also upgrade my own phone. Highly recommend coming to the Andover beach and Jake was very helpful and professional

Reply from Vodafone UK - Andover
Ross was great and helped me with renewing my plans

Reply from Vodafone UK - Andover
Ross was really helpful when choosing a new phone, very friendly and professional.

Reply from Vodafone UK - Andover
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