My mother (89 years old) was having problems setting up her new phone and I took her to the Vodafone shop in Andover to get some help. The transfer process from her old phone to the new one turned out... See more
Company replied
Location
Switch location39 High Street, SP10 1LP Andover, GB
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I inadvertently got my SIM card stuck halfway in the slot in my old mobile phone. Ross was on it immediately. He worked efficiently to fix the problem and set up my new phone. Ross gave me lots of gr... See more
Company replied
The process was made very simple. I was able to open a mobile Broadband account with no issue at a good price. It is always frustrating to have to wait to see someone but once I was assisted by Paige,... See more
Company replied
Rob was amazing today! He helped me with my phone and explained everything in very easy to understand language. He also did a fantastic job talking about my broadband. Tha j you Rob for your contin... See more
Company replied
Company details
- Mobile Network Operator
- also in
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Andover
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
39 High Street, SP10 1LP, Andover, United Kingdom
5.0
Excellent
535 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Ross was helpful and helped with…
Ross was helpful and helped with sorting my new phone out
March 16, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hi,
Thank you so much for your wonderful review and the amazing support you’ve shown for Ross —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Ross was extremely helpful
March 16, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I went in to the Andover store again…
I went in to the Andover store again today to pick up my new phone and was delighted to have been helped with swapping over to my new phone. It was Rob that helped me this time and he was wonderfully informative and showed me what my new phone can do. A big thank you for a wonderful service!
March 15, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey Shirley,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Rob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Andover
Hey Jack,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Terri was very knowledgable and really…
Terri was very knowledgable and really helpful in my query and helped me get my new phone
March 12, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey Tony,
Thanks for the lovely review and fantastic support for Terri.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Joshua was really helpful
Joshua was very nice and knowledgeable, he was happy to ask a colleague for some assistance rather than try to fumble through , which was great .
Lovely guys in the shop, had a laugh also .
Great customer service
Fixed my problem.
March 11, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey Katie,
Thanks for the lovely review and fantastic support for Joshua.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Josh was brilliant sorting out my old…
Josh was brilliant sorting out my old phone
March 9, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Professional
Professional, understanding, and an extremely caring young man who was incredibly helpful and gave excellent advise.
Thank you
March 9, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey Anna,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful staff
Popped into the store to sort a 2nd sim, Ross was super helpful and got me sorted.
March 7, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey Lily,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodafone Experience
I was served by Robbie, a very knowledgeable and friendly person. Very polite & provided an excellent customer service.
March 7, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey Springergirl,
Thanks for the lovely review and fantastic support for .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Extremely helpful service from ross
Extremely helpful service from ross
March 6, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey Vivien ,
Thanks for the lovely review and fantastic support for Ross.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jake was very helpful and polite
March 6, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey Julie,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Andover
That's great to hear Margaret, thanks for the review.
Vodafone, Social Media Team
Rob was amazing
Rob was amazing, thank you for helping me choose my new phone
March 6, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey Robert,
Thanks for the lovely review and fantastic support for Rob.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jake gave a excellent service
Jake gave a excellent service, friendly but professional
March 5, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey Isobel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Andover
Hey Carrie,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Terri.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jake was extremely helpful and sorted…
Jake was extremely helpful and sorted out my problem, even though it took considerably longer than initially thought
March 4, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey Louise,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fantastic customer service
Fantastic customer service! Big thanks to josh in the andover store for making my experience as smooth as possible
March 4, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Andover
Hey Chloe,
Thanks for the lovely review and fantastic support for Ross.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ross was incredibly helpful and…
Ross was incredibly helpful and explained everything clearly.
March 4, 2026
Unprompted review
Reply from Vodafone UK - Andover
Hey Hannah,
Thanks for the lovely review and fantastic support for Ross.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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