Vodafone UK - Ashton Under-Lyne Reviews 

538
TrustScore 5 out of 5

4.9

Unit 5 , The Arcade, OL6 7JD Ashton Under-Lyne, GB


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Rated 5 out of 5 stars

Richard was incredibly helpful talking me through the options for adding an additional sim and changing over from 3 to Vodafone. The changeover process was smooth and he talked me through how to use t... See more

Company replied

Rated 5 out of 5 stars

Adam in store was a fantastic help in converting my Irish contract into a UK sim deal where both numbers can still operate. He also added my son’s Irish phone to the contract. A brilliant service

Company replied

Rated 5 out of 5 stars

We had a great experience purchasing our first broadband in the UK, thanks to Viken. He was extremely kind, welcoming, and patient, and took the time to explain everything clearly. As newcomers, this... See more

Company replied

Rated 5 out of 5 stars

On 13 December last year Viktor & I, Kathy, popped into the Vodafone store in Ashton - Under- Lyne when thanks to the amazing service & advice given to us by Rick, we were set up on an international p... See more

Company replied


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  • Unit 5 , The Arcade, OL6 7JD, Ashton Under-Lyne, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

538 reviews

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4.9

All reviews

(538)

40,184 reviews in the last 12 months

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Rated 5 out of 5 stars

Cameron was amazing

Cameron was amazing. Really patient and very helpful.

July 29, 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Nikki,

Thanks for the lovely review and fantastic support for Cameron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Positive experience in store

Richard was incredibly helpful talking me through the options for adding an additional sim and changing over from 3 to Vodafone. The changeover process was smooth and he talked me through how to use the app. He was really friendly and it made the whole experience pleasant and straightforward.

July 28, 2026
Unprompted review
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Reply from Vodafone UK - Ashton Under-Lyne

Hey Emma,

Thanks for the lovely review and fantastic support for Richard.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cameron lowered my bill

July 28, 2026
Unprompted review
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Reply from Vodafone UK - Ashton Under-Lyne

Hey Dennis,

Thanks for the lovely review and fantastic support for Cameron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 1 out of 5 stars

Worse phone experience that i have ever…

Worse phone experience that i have ever had the contract was set up for 36months even though told then wanted 24 months and the prices they gave me was for 36moths a say were for 24months did not see anything until contract texted across followibg day now veen told need to take time off work to sort out with them

Never again

July 25, 2026
Unprompted review
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Reply from Vodafone UK - Ashton Under-Lyne

Hey Andy,

We sincerely apologize for the problems you've faced with our service. We assure you that our customers are out topmost priority.
This is not the experience we want to provide, and we regret any inconvenience it has caused. We take this issue you've faced very seriously and address it internally to ensure it does not happen.
If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Rated 4 out of 5 stars

James was very helpful and easy to go…

James was very helpful and easy to go through everything.

July 26, 2026
Unprompted review
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Reply from Vodafone UK - Ashton Under-Lyne

Hey Annie,
This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very happy with the service from laura

July 23, 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Peter,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful staff happy and…

Really helpful staff happy and informative

July 22, 2026
Unprompted review
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Reply from Vodafone UK - Ashton Under-Lyne

Hey Gregory,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience Laura from Vodafone…

Great experience Laura from Vodafone Ashton was amazing so polite and helpful. Thank you Again

July 18, 2026
Unprompted review
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Reply from Vodafone UK - Ashton Under-Lyne

Hey ERNEST,

Thanks for the lovely review and fantastic support for Laura.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Laura was very thorough an professional…

Laura was very thorough an professional , i, m very happy

July 17, 2026
Unprompted review
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Reply from Vodafone UK - Ashton Under-Lyne

Hey Pete,

Thanks for the lovely review and fantastic support for Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very professional and exactly what I…

Very professional and exactly what I needed. Staff was brilliant

July 5, 2026
Unprompted review
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Reply from Vodafone UK - Ashton Under-Lyne

Hey Charles,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cameron was super helpful and directed…

Cameron was super helpful and directed me in the right purchase. And helped me set up my new account nice and easy.

July 4, 2026
Unprompted review
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Reply from Vodafone UK - Ashton Under-Lyne

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff very helpful

Staff provided Great assistance, time efficient, explained everything well

July 1, 2026
Unprompted review
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Reply from Vodafone UK - Ashton Under-Lyne

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Made every effort to find us the best…

James was very thorough in making every effort to find us the best deal and was extremely patient throughout

June 24, 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good outstanding service

Very good outstanding service

June 11, 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Stephen,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

As a customer

As a customer, I was very impressed by James and the way he treated me . He was professional, respectful, and helpful throughout. It was clear that he values people and creates a positive experience for customers . Excellent service and a credit to Vodafone."

June 10, 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Osman,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Laura and Rick

Excellent service from Laura and Rick, I have been with Vodafone for years and always happy with the service

June 8, 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Carole,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Looked after twice by james

June 3, 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Allan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Would rate more if I could

Would rate more if I could, Laura was amazing thank you

June 1, 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam in store was a fantastic help in…

Adam in store was a fantastic help in converting my Irish contract into a UK sim deal where both numbers can still operate. He also added my son’s Irish phone to the contract. A brilliant service

May 30, 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey James,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great communication

Great communication, brilliant tariff, quick and easy change over from pay as you go to sim only. Thanks James

May 27, 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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