Richard was incredibly helpful talking me through the options for adding an additional sim and changing over from 3 to Vodafone. The changeover process was smooth and he talked me through how to use t... See more
Company replied
Unit 5 , The Arcade, OL6 7JD Ashton Under-Lyne, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Richard was incredibly helpful talking me through the options for adding an additional sim and changing over from 3 to Vodafone. The changeover process was smooth and he talked me through how to use t... See more
Company replied
Adam in store was a fantastic help in converting my Irish contract into a UK sim deal where both numbers can still operate. He also added my son’s Irish phone to the contract. A brilliant service
Company replied
We had a great experience purchasing our first broadband in the UK, thanks to Viken. He was extremely kind, welcoming, and patient, and took the time to explain everything clearly. As newcomers, this... See more
Company replied
On 13 December last year Viktor & I, Kathy, popped into the Vodafone store in Ashton - Under- Lyne when thanks to the amazing service & advice given to us by Rick, we were set up on an international p... See more
Company replied
Written by the company
Unit 5 , The Arcade, OL6 7JD, Ashton Under-Lyne, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Cameron was amazing. Really patient and very helpful.

Reply from Vodafone UK - Ashton Under-Lyne
Richard was incredibly helpful talking me through the options for adding an additional sim and changing over from 3 to Vodafone. The changeover process was smooth and he talked me through how to use the app. He was really friendly and it made the whole experience pleasant and straightforward.

Reply from Vodafone UK - Ashton Under-Lyne
Worse phone experience that i have ever had the contract was set up for 36months even though told then wanted 24 months and the prices they gave me was for 36moths a say were for 24months did not see anything until contract texted across followibg day now veen told need to take time off work to sort out with them
Never again

Reply from Vodafone UK - Ashton Under-Lyne
James was very helpful and easy to go through everything.

Reply from Vodafone UK - Ashton Under-Lyne

Reply from Vodafone UK - Ashton Under-Lyne
Really helpful staff happy and informative

Reply from Vodafone UK - Ashton Under-Lyne
Great experience Laura from Vodafone Ashton was amazing so polite and helpful. Thank you Again

Reply from Vodafone UK - Ashton Under-Lyne
Laura was very thorough an professional , i, m very happy

Reply from Vodafone UK - Ashton Under-Lyne
Very professional and exactly what I needed. Staff was brilliant

Reply from Vodafone UK - Ashton Under-Lyne
Cameron was super helpful and directed me in the right purchase. And helped me set up my new account nice and easy.

Reply from Vodafone UK - Ashton Under-Lyne
Staff provided Great assistance, time efficient, explained everything well

Reply from Vodafone UK - Ashton Under-Lyne
James was very thorough in making every effort to find us the best deal and was extremely patient throughout

Reply from Vodafone UK - Ashton Under-Lyne

Reply from Vodafone UK - Ashton Under-Lyne
As a customer, I was very impressed by James and the way he treated me . He was professional, respectful, and helpful throughout. It was clear that he values people and creates a positive experience for customers . Excellent service and a credit to Vodafone."

Reply from Vodafone UK - Ashton Under-Lyne
Excellent service from Laura and Rick, I have been with Vodafone for years and always happy with the service

Reply from Vodafone UK - Ashton Under-Lyne
Would rate more if I could, Laura was amazing thank you

Reply from Vodafone UK - Ashton Under-Lyne
Adam in store was a fantastic help in converting my Irish contract into a UK sim deal where both numbers can still operate. He also added my son’s Irish phone to the contract. A brilliant service

Reply from Vodafone UK - Ashton Under-Lyne
Great communication, brilliant tariff, quick and easy change over from pay as you go to sim only. Thanks James

Reply from Vodafone UK - Ashton Under-Lyne
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.