Vodafone UK - Ashton Under-Lyne Reviews 

562
TrustScore 5 out of 5

4.9

Unit 5 , The Arcade, OL6 7JD Ashton Under-Lyne, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Richard was excellant. He wxplained everything in great detail which i understood, been here a few times and he has always been good.

Rated 5 out of 5 stars

Richard was incredibly helpful talking me through the options for adding an additional sim and changing over from 3 to Vodafone. The changeover process was smooth and he talked me through how to use t... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience from visiting Ashton today as had a problem with my device, I spoke to Rick who managed to resolve this within a few minuates. He also check my account to see if I had the best... See more

Company replied

Rated 5 out of 5 stars

Adam in store was a fantastic help in converting my Irish contract into a UK sim deal where both numbers can still operate. He also added my son’s Irish phone to the contract. A brilliant service

Company replied


Company details


Contact info

  • Unit 5 , The Arcade, OL6 7JD, Ashton Under-Lyne, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

562 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(562)

40,419 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good staff James was helpful

Good staff James was helpful

April 26, 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Fatim,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James at ashton was very helpful!

James at ashton was very helpful!

All sorted within 30 minutes

April 26, 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Calllum,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Attentive and efficient

Attentive and efficient

April 24, 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Eileen,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was very helpful

April 19, 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey there,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was absolutely exceptional

James was absolutely exceptional! Very knowledgeable and solved all our queries! Fantastic!

April 12, 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Ali,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Richard

Richard was ace

April 11, 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade

Quick and reliable

April 2, 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Nick,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Well looked after

March 29, 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey James,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Rated 5 out of 5 stars

Fast, helpful, knowledgeable

Fast, explained everything, looked into options

March 25, 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Kate,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Adam was extremely patient and helpful!

Adam was extremely patient and helpful!

March 12, 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Janet,

Thanks for the lovely review and fantastic support for Adam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I always get the best deal and service

I always get the best deal and service, excellent knowledgeable staff

March 11, 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Baz,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service extremely helpful

Great Service extremely helpful

March 8, 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Toni,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James friendly and very helpful

James friendly and very helpful. Explained everything clearly

March 8, 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Angie,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service

March 2, 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service and friendly

Very good service and friendly

March 1, 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Aimee,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful. Sorted my issue out straight away when they couldn’t sort it online. Great guy and very much appreciated, thanks Vik!

February 21, 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service once again from Vik

Excellent service once again from Vik
very helpful as always

February 13, 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in to change password for…

Went in to change password for broadband and had rick save me money and increase the quality of the Internet.

February 13, 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Mark,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Totally helped me sort out a new…

Totally helped me sort out a new package.

February 13, 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Philip,

Thanks for the lovely review and fantastic support for Team.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

He was very helpful


He was very helpful

February 12, 2026
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Karen,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look