Richard was excellant. He wxplained everything in great detail which i understood, been here a few times and he has always been good.
Location
Switch locationUnit 5 , The Arcade, OL6 7JD Ashton Under-Lyne, GB
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Richard was incredibly helpful talking me through the options for adding an additional sim and changing over from 3 to Vodafone. The changeover process was smooth and he talked me through how to use t... See more
Company replied
Fantastic experience from visiting Ashton today as had a problem with my device, I spoke to Rick who managed to resolve this within a few minuates. He also check my account to see if I had the best... See more
Company replied
Adam in store was a fantastic help in converting my Irish contract into a UK sim deal where both numbers can still operate. He also added my son’s Irish phone to the contract. A brilliant service
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Ashton Under-Lyne
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 5 , The Arcade, OL6 7JD, Ashton Under-Lyne, United Kingdom
4.9
Excellent
562 reviews
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Very well looked after by James
February 11, 2026
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey George,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Vik was very helpful today
Vik was very helpful today, very friendly service and very talkative, will definitely come back again
February 5, 2026
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey Matley,
Thanks for the lovely review and fantastic support for Vik.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ashton Under-Lyne
Hey Sam,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
i had a very good customer experience…
i had a very good customer experience and got helped out with any issues by viken
January 22, 2026
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey Reece,
Thanks for the lovely review and fantastic support for Viken.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Thankyou Rick for your helpand getting…
Thankyou Rick for your helpand getting photo back on phone. Will stay with Vodafone as they are efficient and helpful.
January 19, 2026
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey Margaret,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Rick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Couldn’t have been any more helpful…
Couldn’t have been any more helpful what a amazing service and pleasure to do the great phone deal and broadband.
January 18, 2026
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey Garry,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
On 13 December last year Viktor & I
On 13 December last year Viktor & I, Kathy, popped into the Vodafone store in Ashton - Under- Lyne when thanks to the amazing service & advice given to us by Rick, we were set up on an international plan. We can't praise him enough for his understanding, expertise & knowledge in comparison to the bad experience we have had in the past with our local Huddersfield Vodafone team . Great work Rick!
December 13, 2025
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey Viktor,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ashton Under-Lyne
Hey Joanne,
Thanks for the lovely review and fantastic support for Viken.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Viken was brilliant and very helpfull
January 3, 2026
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey,
Thanks for the lovely review and fantastic support for Viken.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ashton Under-Lyne
Hey Alan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Viken was very kind and welcoming when…
Viken was very kind and welcoming when helping us buy our first broadband in the UK. He explained everything clearly and made the process easy. Great service!
December 13, 2025
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey Fanoos,
Thanks for the lovely review and fantastic support for Viken.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
We had a great experience purchasing…
We had a great experience purchasing our first broadband in the UK, thanks to Viken. He was extremely kind, welcoming, and patient, and took the time to explain everything clearly. As newcomers, this really made us feel comfortable and confident in our decision. Excellent customer service—thank you, Viken!
December 13, 2025
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey Sherin,
Thanks for the lovely review and fantastic support for Viken.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service as always from Viken
We returned to see Viken to sort out a tablet for my daughter. While sorting that out, he also managed to save us some money on our sim only contracts.
Thank you Vik, see you in the New Year ÿÿÿyÿ
December 9, 2025
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey,
Thanks for the lovely review and fantastic support for Viken.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service explained everything…
Excellent service explained everything easily
December 7, 2025
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey Paul,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The classic Bait and switch
Went in store and placed an order for Broadband on 27th November 2025. The staff member scheduled it to be installed on 4th December 2025. Fast forward to the 4th December my broadband was not installed, so I made a call to Vodafone customer services who explained the branch placed the order wrong and they offered to cancel the order and set up a new contract but at a higher price. I refused and went into store to resolve the issue. I asked to speak to the manager and he introduced himself, then palmed me off to a staff member so he could go and sit in the back office. It was left at 'we are raising a ticket with our SOS team'. Today 5th December the store rang back and said I should just ring up head office and cancel the order then place the order with them again at the new higher price.
December 4, 2025
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey,
I'm sorry to hear that you're facing difficulties. I recommend reaching out to our support teams by calling 0333 304 0191 or using the Live Chat option available here: http://vodafone.uk/2LCJiTm.
If you wish to file an official complaint and have already contacted the teams without receiving a satisfactory resolution, please feel free to connect with my team on Facebook at http://vodafone.uk/2Fpnah2 or on Instagram at https://ig.me/m/vodafone.
Thank you,
Vodafone Social Media Team
Reply from Vodafone UK - Ashton Under-Lyne
Hey Stacey,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rick was very helpful and pleasant
Rick was very helpful and pleasant. Very happy with experience.
December 2, 2025
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey Evelyn,
Thanks for the lovely review and fantastic support for Rick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone upgrade
I walked into the Vodafone shop to upgrade my phone and was greeted by Viken. He smiled and asked me what he could do for me. I explained I wanted to upgrade my phone to the orange iPhone 17 promax. He explained it wasn’t in stock in store but would be delivered to my home address the next day. He sorted everything out for me and got me the best deal he could for airtime based on my usage ver the past months. Viken is a pleasant helpful member of staff and a credit to the store. He explained everything clearly and said if I have any problems just pop in and see him and he would sort them out.
December 1, 2025
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey Tracy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
muhammed’s was friendly and helped me…
muhammed’s was friendly and helped me secure a deal that i was happy with id recommend him highly to my family and friends and he was extremely helpful and guiding
November 26, 2025
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey Ibrahim,
Thanks for the lovely review and fantastic support for Muhammed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service at Ashton-U-Lyne
James at the Ashton Branch made my contract change so easy, great customer service, a credit to the store.
November 23, 2025
Unprompted review
Reply from Vodafone UK - Ashton Under-Lyne
Hey Steve,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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