Excellent service from Jorge, went into store to upgrade my phone with Three and the advisor told me I had to move over to Vodafone, he explained the whole process and made it easy and seamless. Helpe... See more
Company replied
36 Friars Square, HP20 2SP Aylesbury, GB
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Excellent service from Jorge, went into store to upgrade my phone with Three and the advisor told me I had to move over to Vodafone, he explained the whole process and made it easy and seamless. Helpe... See more
Company replied
Outstanding service from start to finish! The staff was incredibly friendly, patient, and easy to talk to. They immediately understood the issue I was having and found the perfect solution straight aw... See more
Company replied
Amazing experience overall, the advisors Wilson and Jorge were friendly and helpful. Helped me find the perfect new phone for myself, even helped me set it all up and taught me how to use the phone s... See more
Company replied
I had an outstanding experience with Vodafone, thanks to Connor. From the moment we arrived, he was friendly, professional, and incredibly knowledgeable. He took the time to explain everything clear... See more
Company replied
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36 Friars Square, HP20 2SP, Aylesbury, United Kingdom
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Came into Vodafone after the new year to see options for a new phone. I’m very weary with contracts and they make me nervous. Connor made me feel at ease and took the time to explain all my options. He turned my bad experience into a good one! I brought out a contract and am still super happy no problems! Thankyou Connor

Reply from Vodafone UK - Aylesbury

Reply from Vodafone UK - Aylesbury
Carl really helped me with my new phone upgrade. I have no idea about phones and he helped me from beginning to end in such a friendly way. I will never go anywhere else

Reply from Vodafone UK - Aylesbury
Very happy. Excellent help from Arjun. Helped me set up my new phone and transfered all of my old stuff.

Reply from Vodafone UK - Aylesbury
Had Connor and Carl help sort me out with broadband after having recently moved house. After a day of struggling with doing this online due to the adress change, Connor and Carl were amazing with getting to the bottom of it straight away. Both of them were very friendly, and knew their stuff well

Reply from Vodafone UK - Aylesbury
Fantastic friendly service, couldn’t be better :-)

Reply from Vodafone UK - Aylesbury
Carl went over and above to assist me with my phone upgrade. He showed great knowledge and also patience when helping his staff. A credit to Vodafone.

Reply from Vodafone UK - Aylesbury
The manager Carl was so very helpful

Reply from Vodafone UK - Aylesbury
Ahmad was great. Made the experience very easy and smooth.

Reply from Vodafone UK - Aylesbury

Reply from Vodafone UK - Aylesbury
I went in for help with transferring my data across, I spoke to Callum who was very helpful throughout and did the job well

Reply from Vodafone UK - Aylesbury
Brilliant experience very helpful, Carl was super knowledgeable and attentive

Reply from Vodafone UK - Aylesbury
Really happy with service in store. Ahmad was great to talk to

Reply from Vodafone UK - Aylesbury
Very good service exceptionally pleasant person dealing with our problem☆☆☆☆☆

Reply from Vodafone UK - Aylesbury
Always helpful and very efficient. Never had a single problem with them. And always courteous and pleasant staff.

Reply from Vodafone UK - Aylesbury
Ahead was very patient with me and helped me with a great new deal and moved mu stuff over. Top job

Reply from Vodafone UK - Aylesbury
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