Heather, the retail customer adviser who helped me, was kind, efficient, and very willing to make sure that everyone in the store, not just myself, was up to date on what they needed. All good traits... See more
Company replied
182 High Street, KA7 1RQ Ayr, GB
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Heather, the retail customer adviser who helped me, was kind, efficient, and very willing to make sure that everyone in the store, not just myself, was up to date on what they needed. All good traits... See more
Company replied
Yvette was very helpful and explained everything in detail which made my upgrade easy. A very pleasant experience. Yvette has a friendly manner and is an asset to your organisation.
Company replied
Ok let’s get over bad experience with EE awful by the way 5days no WiFi got wrid. Step up Simon Vodafone shop in Ayr town centre. Welcome experience sat us down assured us everything would go smoothl... See more
Company replied
Excellent support and service from the extremely knowledgable and lovely Yvette. The full team are highly experienced and put me at my ease which was really appreciated. What could have been a stress... See more
Company replied
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182 High Street, KA7 1RQ, Ayr, United Kingdom
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Very helpful and adequate. Respectful young woman who gave me the best details within my phone and my subscriptions towards vodaphone. The young woman who served me was Rosie thank you

Reply from Vodafone UK - Ayr

Reply from Vodafone UK - Ayr
Visited Ayr store due to an issue with my daughter's phone. Spoke to Yvette who sought advice from the manager who tried to fix the issue but sadly we couldn't ressurect it. She was a great help and sorted me out with a new phone too!

Reply from Vodafone UK - Ayr
Had a great experience in Ayr Vodafone today! Yvette had us sorted in no time! Staff were super friendly and accommodating! Thank you so much! ☺️

Reply from Vodafone UK - Ayr
Excellent service , nothing too much bother 5 stars to Simon and Andrew .
Couldn’t recommend them highly enough.

Reply from Vodafone UK - Ayr
Simon was incredibly heplfull. Got me sorted with a new phone upgrade and was very passionate about helping me.

Reply from Vodafone UK - Ayr

Reply from Vodafone UK - Ayr
Bought a new samsung and neded it set up. Took it to the ayr store and Andrew helped set up my new phone and shown me how to use it. Thank you very much.

Reply from Vodafone UK - Ayr
Rosie was a great help setting up my new phone. She’s kind and caring. A real credit to your company.

Reply from Vodafone UK - Ayr
The staff are excellent in store very kid friendly.

Reply from Vodafone UK - Ayr

Reply from Vodafone UK - Ayr
Andrew was great! Very knowledgeable and very helpful. Sorted things out for myself and my daughter quickly 🙌 😊

Reply from Vodafone UK - Ayr
As always brilliant service in vodafone ayr.served by rosie ☆☆☆☆☆

Reply from Vodafone UK - Ayr
Came to store looking for an update on my phone no was served by Simon who was a great help sorting out my new device and plan and making sure I had everything I need

Reply from Vodafone UK - Ayr
Came in to the shop today needing a lot of help with a sim plan and broadband deals, I was served by Rosie and she was a great help. She managed to find me a better deal for a more affordable price lovely staff

Reply from Vodafone UK - Ayr
Simon was Very helpful. Went into store as I had issues with my current handset. Treated myself to a new phone and some great conversation!

Reply from Vodafone UK - Ayr
Was good costume service and got what I needed they are both lovely Andrew and Angie

Reply from Vodafone UK - Ayr
Very good andrew was best help a could ever ask for

Reply from Vodafone UK - Ayr
Thinking of joining Vodafone after a good experience in Irvine. Came to Ayr and spoke to Simon who gave me my options on adding a SIM to my account. He's daft for dogs, and I'll be back once I've weighed up my options

Reply from Vodafone UK - Ayr
Made very welcome by Rosie. Went to extreme to help us. Went through everything we needed to know. Ayr store.

Reply from Vodafone UK - Ayr
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