Vodafone UK - Ayr Reviews 

255
TrustScore 5 out of 5

4.8

182 High Street, KA7 1RQ Ayr, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Heather, the retail customer adviser who helped me, was kind, efficient, and very willing to make sure that everyone in the store, not just myself, was up to date on what they needed. All good traits... See more

Company replied

Rated 5 out of 5 stars

Yvette was very helpful and explained everything in detail which made my upgrade easy. A very pleasant experience. Yvette has a friendly manner and is an asset to your organisation.

Company replied

Rated 5 out of 5 stars

Ok let’s get over bad experience with EE awful by the way 5days no WiFi got wrid. Step up Simon Vodafone shop in Ayr town centre. Welcome experience sat us down assured us everything would go smoothl... See more

Company replied

Rated 5 out of 5 stars

Excellent support and service from the extremely knowledgable and lovely Yvette. The full team are highly experienced and put me at my ease which was really appreciated. What could have been a stress... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Ayr

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 182 High Street, KA7 1RQ, Ayr, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

255 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(255)

42,200 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful and adequate

Very helpful and adequate. Respectful young woman who gave me the best details within my phone and my subscriptions towards vodaphone. The young woman who served me was Rosie thank you

March 21, 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Jane,

Thanks for the lovely review and fantastic support for Rosie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was helped by Charlie

Excellent service by charlie thanks

March 17, 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Stewart,

Thanks for the lovely review and fantastic support for Charlie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Yvette was a joy to deal with

Visited Ayr store due to an issue with my daughter's phone. Spoke to Yvette who sought advice from the manager who tried to fix the issue but sadly we couldn't ressurect it. She was a great help and sorted me out with a new phone too!

March 15, 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Robert, ​

Thanks for the lovely review and fantastic support for Yvette. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly staff!

Had a great experience in Ayr Vodafone today! Yvette had us sorted in no time! Staff were super friendly and accommodating! Thank you so much! ☺️

March 15, 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Morgan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service , nothing too much bother 5 stars to Simon and Andrew .
Couldn’t recommend them highly enough.

March 12, 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hi Marion ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Simon and Andrew—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Simon was incredibly heplfull

Simon was incredibly heplfull. Got me sorted with a new phone upgrade and was very passionate about helping me.

March 12, 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dealt with charlie

Very friendly and helpful staff 👍

March 10, 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Gilbert,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andrew was a great help

Bought a new samsung and neded it set up. Took it to the ayr store and Andrew helped set up my new phone and shown me how to use it. Thank you very much.

March 9, 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Helen,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Andrew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rosie was a great help

Rosie was a great help setting up my new phone. She’s kind and caring. A real credit to your company.

March 7, 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Christine,

Thanks for the lovely review and fantastic support for Rosie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff are excellent in store very…

The staff are excellent in store very kid friendly.

March 7, 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Rebekah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service

Easy and informative. Andrew was helpful

March 7, 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Jodie,

Thanks for the lovely review and fantastic support for Andrew.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andrew was great

Andrew was great! Very knowledgeable and very helpful. Sorted things out for myself and my daughter quickly 🙌 😊

March 7, 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Claire,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

As always brilliant service in vodafone…

As always brilliant service in vodafone ayr.served by rosie ☆☆☆☆☆

February 14, 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Andrew,

Thanks for the lovely review and fantastic support for Rosie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Simon was a great help with my new phone

Came to store looking for an update on my phone no was served by Simon who was a great help sorting out my new device and plan and making sure I had everything I need

February 14, 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Sylvia,

Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in to the shop today needing a lot…

Came in to the shop today needing a lot of help with a sim plan and broadband deals, I was served by Rosie and she was a great help. She managed to find me a better deal for a more affordable price lovely staff

February 14, 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Shannon,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Simon was Very helpful

Simon was Very helpful. Went into store as I had issues with my current handset. Treated myself to a new phone and some great conversation!

February 13, 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was good costume service and got what I…

Was good costume service and got what I needed they are both lovely Andrew and Angie

February 12, 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Danielle,

Thanks for the lovely review and fantastic support for Andrew and Angie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good andrew was best help a could…

Very good andrew was best help a could ever ask for

February 7, 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Scott,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Simon made it easy

Thinking of joining Vodafone after a good experience in Irvine. Came to Ayr and spoke to Simon who gave me my options on adding a SIM to my account. He's daft for dogs, and I'll be back once I've weighed up my options

February 6, 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey James,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Made very welcome by Rosie

Made very welcome by Rosie. Went to extreme to help us. Went through everything we needed to know. Ayr store.

February 6, 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Gareth,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look