I was helped by Callum and Thomas when I was upgrading my phone. They were both very informative and also made me aware of other deals on at the time. Very happy with the service
Company replied
Unit 7 Fairhill Shopping Centre, BT43 6UF Ballymena, GB
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I was helped by Callum and Thomas when I was upgrading my phone. They were both very informative and also made me aware of other deals on at the time. Very happy with the service
Company replied
The consultant David was great at answering all my questions. He helped me make my choice and explained the differences. There's a wide selection of models to choose from, and you can see them in pers... See more
Company replied
Called in to the Ballymena branch in NI. Was greeted by Madison who went above and beyond to make the experience as painless as possible. Did not trying to sell me this that or the other, just sorted... See more
Company replied
I was served by Ciaran who was a new team member training with David the store manager. I had Very positive experience, great customer service from a professional team, highly recommend. They list... See more
Company replied
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Unit 7 Fairhill Shopping Centre, BT43 6UF, Ballymena, United Kingdom
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Reply from Vodafone UK - Ballymena
Peter and Yasmin (initial contact 24/12) were very helpful, explained everything and I felt very reassured about switching to Vodafone as a new customer.

Reply from Vodafone UK - Ballymena
Easy switch from my current provider. Great information given at time of purchase.

Reply from Vodafone UK - Ballymena
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