I needed to speak to people i trust and thats in store at Vodafone Banbury Castle Quay. Once again a masive warm welcome from Ewan. Never kept waiting longer than 10 minutes and always very... See more
Company replied
Location
Switch locationUnit 59 , Castle Quay, OX16 5UH Banbury, GB
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Fantastic Store excellent staff , today i dealt with Martyna and Paul (Manager) . From start to finish the whole process wasn't quick but the problem was quite complex BUT Martyna made sure she he... See more
Company replied
I was anxious when i walked in and was immediately greeted with empathy, respect and patience. My needs were realized by the highly trained staff especialy Martyna. I am so pleased i listened to the... See more
Company replied
Santiago was your representative that took care of my requests. It was a complex change to my phone/wi-fi programs as my business has new requirements. The process took quite a while to complete, b... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Banbury
Written by the company
Contact info
Unit 59 , Castle Quay, OX16 5UH, Banbury, United Kingdom
5.0
Excellent
576 reviews
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Quickness and multi tasking with 3…
Quickness and multi tasking with 3 other customers
February 28, 2026
Unprompted review
Reply from Vodafone UK - Banbury
Hey jess,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Martina was very helpful and welcoming
Martina was very helpful and welcoming
February 28, 2026
Unprompted review
Reply from Vodafone UK - Banbury
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alle helped me a lot
February 28, 2026
Unprompted review
Reply from Vodafone UK - Banbury
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amreen and Martyna were both very…
Amreen and Martyna were both very helpful
February 26, 2026
Unprompted review
Reply from Vodafone UK - Banbury
Hey Carole,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Banbury
Hey Eve,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alle was great
February 25, 2026
Unprompted review
Reply from Vodafone UK - Banbury
Hi Paul,
Thank you so much for your wonderful review and the amazing support you’ve shown for Alle —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Banbury
Hey Karrol,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone customer service at Banbury store great
Vodafone customer service not great… hours on the phone and messed up my account
Went to Vodafone store and store Manager, a man, sorry don’t know his name was absolutely brilliant
Sorted it all out and explained step by step
February 15, 2026
Unprompted review
Reply from Vodafone UK - Banbury
Hey Alison,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Having had a disappointing experience…
Having had a disappointing experience at another Vodafone store, I was delighted with the help that I received at the Banbury store, Santiago was patient, informative, reassuring and sorted out my new phone. A very personable and experienced tech expert. Thank you!
February 18, 2026
Unprompted review
Reply from Vodafone UK - Banbury
Hey Peggy,
Thanks for the lovely review and fantastic support for Santiago.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ewan and Amreen very helpful in…
Ewan and Amreen very helpful in transferring my data over to my new phone. Thank you both
February 17, 2026
Unprompted review
Reply from Vodafone UK - Banbury
Hey Phil,
Thanks for the lovely review and fantastic support for Ewan and Amreen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Another fantastic service form Vodafone…
Another fantastic service form Vodafone Banbury team, this time from Martyna who showed great knowledge and amazing patience while guiding me through "mysteries" of my new phone!
February 13, 2026
Unprompted review
Reply from Vodafone UK - Banbury
Hey L Richards,
Thanks for the lovely review and fantastic support for Martyna and team. It's always a pleasure to read such kind words.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lisa was very helpful and was able to…
Lisa was very helpful and was able to meet the needs of what I wanted and asked for. She was very good at answering all my questions and pointing me in the right direction for what was right for me.
February 11, 2026
Unprompted review
Reply from Vodafone UK - Banbury
Hey Esther,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ewan really helpful great service…
Ewan really helpful great service thanks all the team
February 11, 2026
Unprompted review
Reply from Vodafone UK - Banbury
Hey Linda,
Thanks for the lovely review and fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Best customer service received
Best customer service received.
Martyna was very explanatory, calm and very helpful to me.
February 7, 2026
Unprompted review
Reply from Vodafone UK - Banbury
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Martyn’s was so helpful and explained…
Martyna was so helpful and explained everything simply.
February 6, 2026
Unprompted review
Reply from Vodafone UK - Banbury
Hey Sue,
Thanks for the lovely review and fantastic support for Martyna.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Martyna is a star!
Martyna was in one word, AMAZING! Her patience and knowledge of the products is brilliant and she is an asset to Vodafone, make sure you keep her…
February 6, 2026
Unprompted review
Reply from Vodafone UK - Banbury
Hey Graham,
Thanks for the lovely review and fantastic support for Martyna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ewan in the Banbury store is a…
Ewan in the Banbury store is a brilliant and knowledgeable and answered every question and query we had. We have now taken another contract because of the warmth and bubbleness.
5 stars all day long
February 5, 2026
Unprompted review
Reply from Vodafone UK - Banbury
Hey Kaz,
Thanks for the lovely review and fantastic support for Ewan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Santiago was your representative. Change to phone contract and wi-fi dongle cancellation.
Santiago was your representative that took care of my requests. It was a complex change to my phone/wi-fi programs as my business has new requirements.
The process took quite a while to complete, but was undertaken by Santiago in a polite and efficient manner. Very happy with what he did for me.
Dave Benbow
February 4, 2026
Unprompted review
Reply from Vodafone UK - Banbury
Hey Dave,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Banbury
Hey Justin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Alle and Paul thanks very much for your…
Alle and Paul thanks very much for your help with my phone problem and cutting my tariff in 1/2 and giving me more data in my bundle.....
Top marks from me and another big thanks too both of you
February 3, 2026
Unprompted review
Reply from Vodafone UK - Banbury
Hey Darren,
Thanks for the lovely review and fantastic support for Alle and Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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