Vodafone UK - Banbury Reviews 

576
TrustScore 5 out of 5

5.0

Unit 59 , Castle Quay, OX16 5UH Banbury, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I needed to speak to people i trust and thats in store at Vodafone Banbury Castle Quay. Once again a masive warm welcome from Ewan. Never kept waiting longer than 10 minutes and always very... See more

Company replied

Rated 5 out of 5 stars

Fantastic Store excellent staff , today i dealt with Martyna and Paul (Manager) . From start to finish the whole process wasn't quick but the problem was quite complex BUT Martyna made sure she he... See more

Company replied

Rated 5 out of 5 stars

I was anxious when i walked in and was immediately greeted with empathy, respect and patience. My needs were realized by the highly trained staff especialy Martyna. I am so pleased i listened to the... See more

Company replied

Rated 5 out of 5 stars

Santiago was your representative that took care of my requests. It was a complex change to my phone/wi-fi programs as my business has new requirements. The process took quite a while to complete, b... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Banbury

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 59 , Castle Quay, OX16 5UH, Banbury, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

576 reviews

5-star
4-star
3-star
2-star
1-star

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5.0

All reviews

(576)

40,266 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Alle was amazing and incredibly helpful…

Alle was amazing and incredibly helpful and patient helping me transfer from one mob to another.

March 14, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey John,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A patient sales adviser

A patient sales adviser, Amreen, with excellent communication skills, help renegotiate phone contracts.An outstanding young lady!

March 14, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey David,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Good service

March 14, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Jayne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Martina was very helpful and new her…

Martina was very helpful and new her job very well, enjoyable being in her company while she sorted us out.

March 14, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Ruth,

Thanks for the lovely review and fantastic support for Martina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Martyna

Martyna
She was vary helpful and vary good at her job.

March 14, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Michael,

Thanks for the lovely review and fantastic support for Martyna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ewan was very friendly and helpfully

Ewan was very friendly and helpfully
With setting up my new phone.

March 13, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Rebecca,

Thanks for the lovely review and fantastic support for Ewan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alle was very helpful and patient

March 13, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Joan,

Thanks for the lovely review and fantastic support for Alle.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen was great

Recieved good service ! Highly recommend

March 11, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Robin,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Outstanding will recommend

March 10, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Chris,

Thanks for the lovely review and fantastic support for Amreen.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Happy with my new phone

March 10, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Chris,

Congratulation for new phone.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen - Superb service thank you!

Superb service thank you!

March 10, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Rex,

Thanks for the lovely review and fantastic support for Amreen.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

I was very happy amreen did a brilliant job setting up my new phone and the service was excellent

March 10, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Marc,

Thanks for the lovely review and fantastic support for Amreen.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ewan was friendly and helpful

Ewan was friendly and helpful

March 9, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amreen

Very helpful thank you

March 9, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen- Extremely patient with me and helped me…

Extremely patient with me and helped me choose which phone would be the best for me. Thank you Amreen great service will recommend.

March 9, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey John,

Thanks for the lovely review and fantastic support for Amreen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into Vodafone shop in Banbury and…

Went into Vodafone shop in Banbury and employees in the shop very helpful and respectful. Santiago especially who did it all for me

March 8, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Paul,

Thanks for the lovely review and fantastic support for Santiago.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ewan and Martyna were extremely helpful…

Ewan and Martyna were extremely helpful despite my late arrival. I came in to get a replacement sim and they ended up saving me money by reviewing my account

March 5, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen-

Amreen-
Good service thank you

March 4, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Malcolm,

Thanks for the lovely review and fantastic support for Amreen.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amreen was great, amazing service.

March 4, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Martyna was extremely helpful and…

Martyna was extremely helpful and cheerful and explained everything in great detail

February 28, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Cindy,

Thanks for the lovely review and fantastic support for Martyna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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