Vodafone UK - Banbury Reviews 

576
TrustScore 5 out of 5

5.0

Unit 59 , Castle Quay, OX16 5UH Banbury, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I needed to speak to people i trust and thats in store at Vodafone Banbury Castle Quay. Once again a masive warm welcome from Ewan. Never kept waiting longer than 10 minutes and always very... See more

Company replied

Rated 5 out of 5 stars

Fantastic Store excellent staff , today i dealt with Martyna and Paul (Manager) . From start to finish the whole process wasn't quick but the problem was quite complex BUT Martyna made sure she he... See more

Company replied

Rated 5 out of 5 stars

I was anxious when i walked in and was immediately greeted with empathy, respect and patience. My needs were realized by the highly trained staff especialy Martyna. I am so pleased i listened to the... See more

Company replied

Rated 5 out of 5 stars

Santiago was your representative that took care of my requests. It was a complex change to my phone/wi-fi programs as my business has new requirements. The process took quite a while to complete, b... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Banbury

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 59 , Castle Quay, OX16 5UH, Banbury, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

576 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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5.0

All reviews

(576)

40,266 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amreen

Amreen was amazing help and helped me and my mum buy two new phones. Thank you so much for being so patient and explaining every step.

April 7, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Tamsin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ewan spent time explaining and helping…

Ewan spent time explaining and helping me. Fantastic customer service.

April 7, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Sally,

Thanks for the lovely review and fantastic support for Ewan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alle was great

April 6, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Sid,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Absolutely amazing service 👏 ❤️
Thank you so much 👍

April 2, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Elena,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Version professional and explained everything satisfactory.
Well done.

March 30, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey John,

Thanks for the lovely review and fantastic support for Amreen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen 5/5 for great service!

5/5 for great service!

March 19, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Tony,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amazing , 5 stars

March 19, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Colin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Excellent service helped with all my problems and walked away with better deal

March 19, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Great service

March 19, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey GopikaRaj,

Thanks for the lovely review and fantastic support for Amreen.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amreen was very welcoming and helpful soon resolving the issue.

March 19, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Mike,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Brilliant service !

March 18, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Stephen,

Thanks for the lovely review and fantastic support for Amreen.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Saved money on my sim only deal!

March 18, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Sweet lady good service

March 18, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Lynne,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Fab service

March 18, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

AMREEN

Helped set both my phones thankyou

March 18, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Judith,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

great service

March 18, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Claude,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Five star service from Amreen.

March 18, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Martin,

Thanks for the lovely review and fantastic support for Amreen.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amreen great service helped me reduce My bill and got me good deal

March 17, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Great helped me sort my phone out

March 17, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ewan has been an excellent customer…

Ewan has been an excellent customer service thank you

March 15, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Pope,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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