I needed to speak to people i trust and thats in store at Vodafone Banbury Castle Quay. Once again a masive warm welcome from Ewan. Never kept waiting longer than 10 minutes and always very... See more
Company replied
Unit 59 , Castle Quay, OX16 5UH Banbury, GB
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I needed to speak to people i trust and thats in store at Vodafone Banbury Castle Quay. Once again a masive warm welcome from Ewan. Never kept waiting longer than 10 minutes and always very... See more
Company replied
Fantastic Store excellent staff , today i dealt with Martyna and Paul (Manager) . From start to finish the whole process wasn't quick but the problem was quite complex BUT Martyna made sure she he... See more
Company replied
I was anxious when i walked in and was immediately greeted with empathy, respect and patience. My needs were realized by the highly trained staff especialy Martyna. I am so pleased i listened to the... See more
Company replied
Santiago was your representative that took care of my requests. It was a complex change to my phone/wi-fi programs as my business has new requirements. The process took quite a while to complete, b... See more
Company replied
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Unit 59 , Castle Quay, OX16 5UH, Banbury, United Kingdom
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Amreen was amazing help and helped me and my mum buy two new phones. Thank you so much for being so patient and explaining every step.

Reply from Vodafone UK - Banbury
Ewan spent time explaining and helping me. Fantastic customer service.

Reply from Vodafone UK - Banbury

Reply from Vodafone UK - Banbury
Version professional and explained everything satisfactory.
Well done.

Reply from Vodafone UK - Banbury

Reply from Vodafone UK - Banbury
Excellent service helped with all my problems and walked away with better deal

Reply from Vodafone UK - Banbury
Amreen was very welcoming and helpful soon resolving the issue.

Reply from Vodafone UK - Banbury

Reply from Vodafone UK - Banbury

Reply from Vodafone UK - Banbury
Amreen great service helped me reduce My bill and got me good deal

Reply from Vodafone UK - Banbury

Reply from Vodafone UK - Banbury
Ewan has been an excellent customer service thank you

Reply from Vodafone UK - Banbury
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