Vodafone UK - Banbury Reviews 

576
TrustScore 5 out of 5

5.0

Unit 59 , Castle Quay, OX16 5UH Banbury, GB


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Rated 5 out of 5 stars

I needed to speak to people i trust and thats in store at Vodafone Banbury Castle Quay. Once again a masive warm welcome from Ewan. Never kept waiting longer than 10 minutes and always very... See more

Company replied

Rated 5 out of 5 stars

Fantastic Store excellent staff , today i dealt with Martyna and Paul (Manager) . From start to finish the whole process wasn't quick but the problem was quite complex BUT Martyna made sure she he... See more

Company replied

Rated 5 out of 5 stars

I was anxious when i walked in and was immediately greeted with empathy, respect and patience. My needs were realized by the highly trained staff especialy Martyna. I am so pleased i listened to the... See more

Company replied

Rated 5 out of 5 stars

Santiago was your representative that took care of my requests. It was a complex change to my phone/wi-fi programs as my business has new requirements. The process took quite a while to complete, b... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Banbury

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 59 , Castle Quay, OX16 5UH, Banbury, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

576 reviews

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4-star
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1-star

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5.0

All reviews

(576)

39,826 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amreen good service 5 star

Amreen good service 5 star

June 12, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Barry,

Thanks for the lovely review and fantastic support for Amreen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amreen - Grand job ! Asset to the Vodafone team

June 12, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Mark,

Thanks for the lovely review and fantastic support for Amreen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen- very patient and very…

Amreen- very patient and very knowledgable and great service

June 12, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Cheryl,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen was amazing

Amreen was amazing. Great customer service - Will deffo be returning

June 12, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Haiadar,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amreen - Thank you for transferring my old from to my new one really appreciate it

June 12, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amreen - Great service

June 12, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Sophie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lots of help for a completely useless…

Lots of help for a completely useless technipfobe! Very friendly and nothing was to much to ask. ! Thank you Martyna

June 12, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Virginia,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jacob-really good service

Jacob-really good service

June 11, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Turner,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amreen - Amazing service. Very knowledgeable and made the whole upgrade process so strees free. Thank you

June 9, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Lucy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amreen - excellent service always very helpful

June 9, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Margaret,

Thanks for the lovely review and fantastic support for Amreen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amreen - Really refreshing to make someone who has taken the time and effort to make my experience great

June 9, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Lucy,

Thanks for the lovely review and fantastic support for Amreen.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amreen : The young lady in store was incredible, she managed to save me a lot of money and walked away with a new phone for my daughter and new sim at a great cost and was able to bring my broadband over too!

June 8, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Marie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen- I came into store today to ask…

Amreen- I came into store today to ask about my upgrade which I was getting messages from Vodafone to come in and upgrade. The lovely lady in store was very honest and efficient and helped me bring my bill down drastically.

June 8, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Jim,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Amreen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amreen - Very helpful and polite service

June 8, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Carter,

Thanks for the lovely review and fantastic support for Amreen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen good service

Amreen good service
Fantastic

June 8, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Anthony,

Thanks for the lovely review and fantastic support for Amreen .

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amreen - helpful thank you great service

June 8, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Katty,

Thanks for the lovely review and fantastic support for Amreen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amreen - amazing helped sort my roaming pass

June 8, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Kathy,

Thanks for the lovely review and fantastic support for Amreen.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amreen - good service

June 8, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Kathy,

Thanks for the lovely review and fantastic support for Amreen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amreen - great help thank you

June 5, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Keith,

Thanks for the lovely review and fantastic support for Amreen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen- very helpful and efficient!

June 4, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Matt,

Thanks for the lovely review and fantastic support for Amreen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,
Vodafone Social Media Team

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