Vodafone UK - Banbury Reviews 

576
TrustScore 5 out of 5

5.0

Unit 59 , Castle Quay, OX16 5UH Banbury, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I needed to speak to people i trust and thats in store at Vodafone Banbury Castle Quay. Once again a masive warm welcome from Ewan. Never kept waiting longer than 10 minutes and always very... See more

Company replied

Rated 5 out of 5 stars

Fantastic Store excellent staff , today i dealt with Martyna and Paul (Manager) . From start to finish the whole process wasn't quick but the problem was quite complex BUT Martyna made sure she he... See more

Company replied

Rated 5 out of 5 stars

I was anxious when i walked in and was immediately greeted with empathy, respect and patience. My needs were realized by the highly trained staff especialy Martyna. I am so pleased i listened to the... See more

Company replied

Rated 5 out of 5 stars

Santiago was your representative that took care of my requests. It was a complex change to my phone/wi-fi programs as my business has new requirements. The process took quite a while to complete, b... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Banbury

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 59 , Castle Quay, OX16 5UH, Banbury, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

576 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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5.0

All reviews

(576)

39,826 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amreen-&Paul- Five Star service

Amreen-&Paul- Five Star service, could not have been more helpful! Thankyou

June 4, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen- good service as always thank you

Amreen- good service as always thank you

June 4, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Rob,

Thanks for the lovely review and fantastic support for Amreen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amreen - 5star thanks u good excellent

June 4, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Rob,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amreen , Splendid good service

June 4, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Gavin,

Thanks for the lovely review and fantastic support for Amreen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amreen - first class service !

June 2, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Ann,

Thanks for the lovely review and fantastic support for Amreen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amreen - Wonderful excellent thank you

June 2, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Parsons,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen Great service

June 2, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amreen - Good service always

June 1, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Amreen,

Thanks for the lovely review and fantastic support for Jose.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amreen - I was looking for certain package and recieved the best deal and i am happy and upgraded to a new phone.

May 26, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey John,
Thanks for the lovely review and fantastic support for Amreen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Excellent service , caring met myneeds and was helped and looked after very well

May 26, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Lynne,

Thanks for the lovely review and fantastic support for Amreen.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Martyna was excellent

Martyna was excellent, very helpful understood exactly what I wanted and made the process easy and enjoyable

May 23, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amreen - very professional very helpful and very informative 10 out of 10

May 23, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Martyna who went…

Excellent service from Martyna who went above and beyond to help me

May 23, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amreen - very attentive service 5*

May 21, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Bruce,

Thanks for the lovely review and fantastic support for Amreen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen- nice and very helpful very…

Amreen- nice and very helpful very thank you excellent

May 21, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Nigel,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amreen - excellent service as always thank you

May 20, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amreen - very help lovely girl

May 20, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey John,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen- very helpful & answered my…

Amreen- very helpful & answered my questions 5*

May 19, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 1 out of 5 stars

The young man was helpful and patient

The young man was helpful and patient. It took over 2 hours. In that time I had to pay nearly £1000.00 to close the service contracts but my phone was totally broken. This cannot be right.

May 17, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey Angel,

I can certainly appreciate how frustrating this must have been, and I am sorry for the way this experience has left you feeling.

If there is anything we can do to turn this situation around, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amreen

Amreen - great service thank you always

May 16, 2026
Unprompted review
Vodafone UK - Banbury logo

Reply from Vodafone UK - Banbury

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

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