I needed to speak to people i trust and thats in store at Vodafone Banbury Castle Quay. Once again a masive warm welcome from Ewan. Never kept waiting longer than 10 minutes and always very... See more
Company replied
Unit 59 , Castle Quay, OX16 5UH Banbury, GB
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I needed to speak to people i trust and thats in store at Vodafone Banbury Castle Quay. Once again a masive warm welcome from Ewan. Never kept waiting longer than 10 minutes and always very... See more
Company replied
Fantastic Store excellent staff , today i dealt with Martyna and Paul (Manager) . From start to finish the whole process wasn't quick but the problem was quite complex BUT Martyna made sure she he... See more
Company replied
I was anxious when i walked in and was immediately greeted with empathy, respect and patience. My needs were realized by the highly trained staff especialy Martyna. I am so pleased i listened to the... See more
Company replied
Santiago was your representative that took care of my requests. It was a complex change to my phone/wi-fi programs as my business has new requirements. The process took quite a while to complete, b... See more
Company replied
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Unit 59 , Castle Quay, OX16 5UH, Banbury, United Kingdom
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Amreen-&Paul- Five Star service, could not have been more helpful! Thankyou

Reply from Vodafone UK - Banbury
Amreen- good service as always thank you

Reply from Vodafone UK - Banbury

Reply from Vodafone UK - Banbury

Reply from Vodafone UK - Banbury
Amreen - I was looking for certain package and recieved the best deal and i am happy and upgraded to a new phone.

Reply from Vodafone UK - Banbury
Excellent service , caring met myneeds and was helped and looked after very well

Reply from Vodafone UK - Banbury
Martyna was excellent, very helpful understood exactly what I wanted and made the process easy and enjoyable

Reply from Vodafone UK - Banbury
Amreen - very professional very helpful and very informative 10 out of 10

Reply from Vodafone UK - Banbury
Excellent service from Martyna who went above and beyond to help me

Reply from Vodafone UK - Banbury

Reply from Vodafone UK - Banbury
Amreen- nice and very helpful very thank you excellent

Reply from Vodafone UK - Banbury

Reply from Vodafone UK - Banbury
Amreen- very helpful & answered my questions 5*

Reply from Vodafone UK - Banbury
The young man was helpful and patient. It took over 2 hours. In that time I had to pay nearly £1000.00 to close the service contracts but my phone was totally broken. This cannot be right.

Reply from Vodafone UK - Banbury

Reply from Vodafone UK - Banbury
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