Vodafone UK - Barrow In Furness Reviews 

187
TrustScore 5 out of 5

4.9

Unit 2/3 , Portland Walk, LA14 1DX Barrow-in-Furness, GB


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Rated 5 out of 5 stars

Heather, Belle and Maddie were absolutely terrific in helping me with my contract and brand new phone. Answered every question I had and through some problems with the application process were extreme... See more

Company replied

Rated 5 out of 5 stars

I was greeted by the lovely Tabi upon my arrival into the store and was served by a young lady called Maddie. She was very helpful and made sure i understood everything before purchasing my new phone... See more

Company replied

Rated 5 out of 5 stars

Vodafone Barrow in Furness - Absolutely excellent service. Heather was fantastic -so helpful and patient. Went over and above to help me sort my phone out and advise on the best prices for my accou... See more

Company replied


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  • Unit 2/3 , Portland Walk, LA14 1DX, Barrow-in-Furness, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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4.9

All reviews

(187)

41,608 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and sorted out login to…

Great service and sorted out login to the Vodafone App. Which. I had struggled with. Warm and helpful, understood what I needed, looked at upgrades but without feeling pressured. Thanks Danny

August 23, 2023
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hi Wayne. Thank you for your review for Danny. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff were really friendly and helpful

Staff were really friendly and helpful, took the time to chat when we were waiting for things to get set up, would go back in the future

August 8, 2023
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Abbie,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was helped by Devon in-store today

I was helped by Devon in-store today! She was brilliant! Really helpful!

August 1, 2023
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Gem,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Steven!

I popped into store today to upgrade my phone. Steven was so helpful helping me decide what phone to chose and comparing with other devices to make sure I was getting exactly what I needed. He also talked me through different laptops available and got me both ordered. Really polite and patient 😊 Thanks so much Steven!!

July 31, 2023
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hi Sian,

Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great as always

Fantasic service as always especially
from Devon helped me pick a plan suited to my needs. Thank you very much

July 21, 2023
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Nat,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely lass

Lovely lass
Thanks for saving me money

July 21, 2023
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Wendy,

Thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really good customer service

July 19, 2023
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hi Amy. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Devon was Very helpful and very…

Devon was Very helpful and very friendly ans was a pleasure to do business with her

July 18, 2023
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hi. Thank you for your review for Devon. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrading phone

Steve was very helpful with upgrading my phone

July 17, 2023
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Nia,

Thanks for letting us know what an amazing job Steve did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fab great service with Steven 10 out of…

Fab great service with Steven 10 out of 10

July 13, 2023
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hi Sarah,

Thanks for sharing your kind words and feedback for Steven.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Such a lovely and wonderful experience

Such a lovely experience got exactly what I needed when I came in immediately. Josh was super friendly easy to talk to and knew his stuff. Helped me get the best services and deals, very quick and effecient

July 11, 2023
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant work from Josh

Brilliant work from Josh. Sorted my daughter out with a new phone and helped me with my own phone. 10/10

July 11, 2023
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hi Sandra,

Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan was amazing

Close personal attention, extraordinary patience will always go back to this Vodafone store. Many thanks.

July 8, 2023
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hi Letty. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely helpful and patient

Extremely helpful and patient, Dan helped me upgrade and sort an account discrepancy. Great service!

July 5, 2023
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hi Maureen. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dan was very helpful and patient got me…

Dan was very helpful and patient got me set up with a new phone and even transferred everything for me. Fantastic service!

July 4, 2023
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Marie,

Thanks for letting us know what an amazing job Dan did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service from josh serving our new…

Good service from josh serving our new device

June 28, 2023
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Derek,

Thanks for the lovely review and fantastic support for Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to Josh in the Vodafone Barrow…

Spoke to Josh in the Vodafone Barrow store, he was very helpful and helped us swap over to a pay monthly account

June 28, 2023
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Jacqueline,

Thanks for the lovely review and fantastic support for Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Devon was very helpful and explained…

Devon was very helpful and explained things in a very constructive way.
I was also shown how to save money.

June 27, 2023
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Philip,

Thanks for the feedback and support for Devon, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Seen Devon today in store

Seen Devon today in store, she helped me with two phones! Brilliant service, quick, fast and efficient.

June 27, 2023
Unprompted review
Vodafone UK - Barrow In Furness logo

Reply from Vodafone UK - Barrow In Furness

Hi Lois,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

5 Star Service

Dan was very helpful, went through all the specifics of the new package in great detail and expertly answered any questions. I would highly recommend and would be happy to go back.

May 17, 2023
Unprompted review
Vodafone UK - Barrow In Furness logo

Reply from Vodafone UK - Barrow In Furness

Hi Clinton,

This is lovely feed back for Dan. Thanks for taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

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