Vodafone UK - Barrow In Furness Reviews 

183
TrustScore 5 out of 5

4.9

Unit 2/3 , Portland Walk, LA14 1DX Barrow-in-Furness, GB


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Rated 5 out of 5 stars

Vodafone Barrow in Furness - Absolutely excellent service. Heather was fantastic -so helpful and patient. Went over and above to help me sort my phone out and advise on the best prices for my accou... See more

Company replied

Rated 5 out of 5 stars

I was greeted by the lovely Tabi upon my arrival into the store and was served by a young lady called Maddie. She was very helpful and made sure i understood everything before purchasing my new phone... See more

Company replied

Rated 5 out of 5 stars

such friendly and helpful staff, Imogen especially! I popped in to upgrade my contract and get a new handset, Imogen talked me through all my options to find me the best deal available to me. I was ab... See more

Company replied


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  • Unit 2/3 , Portland Walk, LA14 1DX, Barrow-in-Furness, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

183 reviews

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4.9

All reviews

(183)

42,866 reviews in the last 12 months

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Rated 5 out of 5 stars

Imogen helped me check the security on…

Imogen helped me check the security on my phone and transfer my data

August 10, 2026
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Christine,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you very personable service

Thank you very personable service

August 8, 2026
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Michelle,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Imogen was very very helpful.

Imogen was very very helpful.

August 8, 2026
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Steve,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff were really helpful and…

Staff were really helpful and transferred data from my old phone to my new phone!

August 6, 2026
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Imogen managed to transfer all my…

Imogen managed to transfer all my information even though I forgot all my passwords! Many people have recommended Imogen, very polite and seems extremely knowledgeable on certain topics.

July 9, 2026
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Lorraine,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff were very helpful with my phone…

Staff were very helpful with my phone transfer.

July 8, 2026
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Ann,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

such friendly and helpful staff

such friendly and helpful staff, Imogen especially! I popped in to upgrade my contract and get a new handset, Imogen talked me through all my options to find me the best deal available to me. I was able to walk out of the store with the phone that day, much better than waiting for it to be delivered. I would highly recommend!

July 4, 2026
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Jamie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

had a great experience moved over from…

had a great experience moved over from EE very fast with Jodie thanks

June 13, 2026
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Robert,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Vodafone Barrow in Furness -
Absolutely excellent service. Heather was fantastic -so helpful and patient. Went over and above to help me sort my phone out and advise on the best prices for my account. Can't thank her enough. Heather, you are a star!
Thanks also to Imogen for her input too.

June 6, 2026
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Catherine,

Thanks for the lovely review and fantastic support for Heather.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Imagen was really polite and helped me…

Imagen was really polite and helped me with my phone transfer

June 5, 2026
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Frank,

Thanks for the lovely review and fantastic support for Imagen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a really pleasant experience with…

Had a really pleasant experience with the staff in the barrow store; Jodie was a massive help in assisting me with the apps transfer on my phone

May 15, 2026
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Anon,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came into store with a couple of…

I came into store with a couple of issues that Tabitha kindly fixed for me, she was really helpful and managed to get me a really good deal and save some money. I would recommend the barrow store and staff.

May 14, 2026
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Ronald,

Thanks for the lovely review and fantastic support for Tabitha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Yesterday I went to barrow store

Yesterday I went to barrow store, Imogen approached me with a friendly face and a positive attitude. She answered all my questions and helped me get through the new Apple update on my phone.

May 12, 2026
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service and customer experience

Heather the store manager was extremely helpful sorting my broadband and direct debit out giving extremely good customer service.

May 12, 2026
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Service impeccable

Excellent service from the store In Barrow-in-Furness
The staff sorted out my repair and explained all the processes to me clearly
Thankyou

April 16, 2026
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Angels in disguise

I woke up in the morning and my telephone was not working. I panicked as I had a flight to catch in 2 days.
I went to Vodafone store in Barrow-in-Furness and I met Heather and her staff members. She was just wonderful!!. She helped me with the process of having a new phone and recovering all the information from the old one. She really was my Angel!! I was very pleased with her attention and kindness. Thank you so much, you saved my day.

April 17, 2026
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Maria,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Barrow-in-Furness Store

The staff in the barrow store were extremely helpful and I had a lovely experience in the store..

April 16, 2026
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Paula,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer service

I was greeted by the lovely Tabi upon my arrival into the store and was served by a young lady called Maddie. She was very helpful and made sure i understood everything before purchasing my new phone, she even persuaded me to trade in my old phone! From the first moment i walked through the door the girls were so friendly and overall customer service was on point.

March 23, 2026
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Evan,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade visit

I went to Vodafone Barrow today for an upgrade and matching smart watch, I was served by Maddie, she was exceptionally polite and delt with my enquiries wonderfully. I left extremely happy with my new contract, phone and expecting my watch to be delivered within the next couple of days.

March 28, 2026
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Kirsty,

Thanks for the lovely review and fantastic support for Maddie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I'm happy with the phone and the deal I…

I'm happy with the phone and the deal I got from the company and experience in Vodafone was great thanks to Will. He was really patient and understanding with us today!

March 13, 2026
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Arda,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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