Vodafone UK - Barrow In Furness Reviews 

187
TrustScore 5 out of 5

4.9

Unit 2/3 , Portland Walk, LA14 1DX Barrow-in-Furness, GB


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Rated 5 out of 5 stars

Heather, Belle and Maddie were absolutely terrific in helping me with my contract and brand new phone. Answered every question I had and through some problems with the application process were extreme... See more

Company replied

Rated 5 out of 5 stars

I was greeted by the lovely Tabi upon my arrival into the store and was served by a young lady called Maddie. She was very helpful and made sure i understood everything before purchasing my new phone... See more

Company replied

Rated 5 out of 5 stars

Vodafone Barrow in Furness - Absolutely excellent service. Heather was fantastic -so helpful and patient. Went over and above to help me sort my phone out and advise on the best prices for my accou... See more

Company replied


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  • Unit 2/3 , Portland Walk, LA14 1DX, Barrow-in-Furness, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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4.9

All reviews

(187)

41,511 reviews in the last 12 months

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Rated 5 out of 5 stars

Went into store as my sim was not…

Went into store as my sim was not working and Cain was absolutely brilliant he was very understanding of my issues and worked to fix it as fast as he could! Couldn’t fault him for his efforts left with a working sim

August 21, 2025
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Rebecca,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cain in the store managed to fix my…

Cain in the store managed to fix my phone and back up all my photos of my granddaughter i was so afraid to loose these but he was very helpful!

August 21, 2025
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Nicola,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Maddy good. Computer slow

Maddie was great, computer system is very slow

August 20, 2025
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey George,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

As someone who is not too tech savvy…

As someone who is not too tech savvy I've always found it difficult when shopping for phones and what's best to get on a contract, so it was a breath of fresh air to walk into a store today and be given information so clear and straightforward. I'm not one for writing reviews normally but I must say I met a delightful woman who was very much on my side and readily able to provide me with any assistance and answer any questions I have. Thank you very much Heather, ultimately after looking around I have decided to go ahead and make Vodafone my provider, Heather also mentioned Internet (WiFi) so I will most probably be purchasing this also.

August 1, 2025
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Jason,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Heather.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Top bloke best service I've ever had.

July 11, 2025
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Gary,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

tabitha was very helpful

July 7, 2025
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Marlene,

Thanks for the lovely review and fantastic support for Tabitha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tabitha was wonderful and helped me and…

Tabitha was wonderful and helped me and my elderly mother with our new phones and contracts! explaining everything in detail for someone who really struggles with technology. Definitely would recommend.

July 5, 2025
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Lauren,

Thanks for the lovely review and fantastic support for Tabitha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Frendly helpful staff

Frendly helpful staff

July 5, 2025
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Val was really helpful and sorted out…

Val was really helpful and sorted out our contracts. very patient

June 17, 2025
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hi Michael. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cain was excellent at customer service…

Cain was excellent at customer service very helpful and walked away a happy customer.

June 9, 2025
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hi Leeanne. Thank you for your review for Cain. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cain was extremely helpful

Cain was extremely helpful

June 9, 2025
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Hilary,

Thanks for the lovely review and fantastic support for Cain.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tabitha was great and helped me get my…

Tabitha was great and helped me get my new phone all set up. Very friendly and helpful

June 4, 2025
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to val who sorted out my upgrade…

Spoke to val who sorted out my upgrade and gave me lots of helpful information. Excellent service as usual at the barrow in Furness store.

May 26, 2025
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Sam,

Thanks for the lovely review and fantastic support for Val.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Joshua Thomas

The staff were very efficient and it was a brilliant experience, they dealt with us in a timely manner and made the experience enjoyable. Joshua Thomas was the person who dealt with me!

May 24, 2025
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Emily,

Thanks for the lovely review and fantastic support for Joshua.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

May 20, 2025
Unprompted review
Vodafone UK - Barrow In Furness logo

Reply from Vodafone UK - Barrow In Furness

Hey Joshua,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service

Val was friendly and professional went fully through account and sorted out my new phone and sim upgrade. Great service
Will be back for my 2nd hbb soon ran out of time today.

May 19, 2025
Unprompted review
Vodafone UK - Barrow In Furness logo

Reply from Vodafone UK - Barrow In Furness

Hey *CUSTOMER NAME*,
Thanks for the lovely review and fantastic support for Val.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cain was very friendly and found the…

Cain was very friendly and found the perfect deal for me! Would highly recommend

May 16, 2025
Unprompted review
Vodafone UK - Barrow In Furness logo

Reply from Vodafone UK - Barrow In Furness

Hey Sallie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful and informative

Really helpful and informative! I was provided with a lot of options so I understood what choices I was making for my plan. They were carefully explained too.

May 15, 2025
Unprompted review
Vodafone UK - Barrow In Furness logo

Reply from Vodafone UK - Barrow In Furness

Hey Beth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cain was extremely helpful and got me a…

Cain was extremely helpful and got me a price that was cheaper and better than my previous contract

May 8, 2025
Unprompted review
Vodafone UK - Barrow In Furness logo

Reply from Vodafone UK - Barrow In Furness

Hey Heather,
Thanks for the lovely review and fantastic support for Cain.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cain was very helpful

Cain was very helpful

May 2, 2025
Unprompted review
Vodafone UK - Barrow In Furness logo

Reply from Vodafone UK - Barrow In Furness

Hey Rachel,

Thanks for the lovely review and fantastic support for Cain.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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