Heather, Belle and Maddie were absolutely terrific in helping me with my contract and brand new phone. Answered every question I had and through some problems with the application process were extreme... See more
Company replied
Unit 2/3 , Portland Walk, LA14 1DX Barrow-in-Furness, GB
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Heather, Belle and Maddie were absolutely terrific in helping me with my contract and brand new phone. Answered every question I had and through some problems with the application process were extreme... See more
Company replied
I was greeted by the lovely Tabi upon my arrival into the store and was served by a young lady called Maddie. She was very helpful and made sure i understood everything before purchasing my new phone... See more
Company replied
Vodafone Barrow in Furness - Absolutely excellent service. Heather was fantastic -so helpful and patient. Went over and above to help me sort my phone out and advise on the best prices for my accou... See more
Company replied
Staff excellent and professional only issues was with systems that run really slow
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Unit 2/3 , Portland Walk, LA14 1DX, Barrow-in-Furness, United Kingdom
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Went into store as my sim was not working and Cain was absolutely brilliant he was very understanding of my issues and worked to fix it as fast as he could! Couldn’t fault him for his efforts left with a working sim

Reply from Vodafone UK - Barrow In Furness
Cain in the store managed to fix my phone and back up all my photos of my granddaughter i was so afraid to loose these but he was very helpful!

Reply from Vodafone UK - Barrow In Furness
Maddie was great, computer system is very slow

Reply from Vodafone UK - Barrow In Furness
As someone who is not too tech savvy I've always found it difficult when shopping for phones and what's best to get on a contract, so it was a breath of fresh air to walk into a store today and be given information so clear and straightforward. I'm not one for writing reviews normally but I must say I met a delightful woman who was very much on my side and readily able to provide me with any assistance and answer any questions I have. Thank you very much Heather, ultimately after looking around I have decided to go ahead and make Vodafone my provider, Heather also mentioned Internet (WiFi) so I will most probably be purchasing this also.

Reply from Vodafone UK - Barrow In Furness

Reply from Vodafone UK - Barrow In Furness
Tabitha was wonderful and helped me and my elderly mother with our new phones and contracts! explaining everything in detail for someone who really struggles with technology. Definitely would recommend.

Reply from Vodafone UK - Barrow In Furness

Reply from Vodafone UK - Barrow In Furness
Val was really helpful and sorted out our contracts. very patient

Reply from Vodafone UK - Barrow In Furness
Cain was excellent at customer service very helpful and walked away a happy customer.

Reply from Vodafone UK - Barrow In Furness

Reply from Vodafone UK - Barrow In Furness
Tabitha was great and helped me get my new phone all set up. Very friendly and helpful

Reply from Vodafone UK - Barrow In Furness
Spoke to val who sorted out my upgrade and gave me lots of helpful information. Excellent service as usual at the barrow in Furness store.

Reply from Vodafone UK - Barrow In Furness
The staff were very efficient and it was a brilliant experience, they dealt with us in a timely manner and made the experience enjoyable. Joshua Thomas was the person who dealt with me!

Reply from Vodafone UK - Barrow In Furness
Val was friendly and professional went fully through account and sorted out my new phone and sim upgrade. Great service
Will be back for my 2nd hbb soon ran out of time today.

Reply from Vodafone UK - Barrow In Furness
Cain was very friendly and found the perfect deal for me! Would highly recommend

Reply from Vodafone UK - Barrow In Furness
Really helpful and informative! I was provided with a lot of options so I understood what choices I was making for my plan. They were carefully explained too.

Reply from Vodafone UK - Barrow In Furness
Cain was extremely helpful and got me a price that was cheaper and better than my previous contract

Reply from Vodafone UK - Barrow In Furness

Reply from Vodafone UK - Barrow In Furness
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