Vodafone UK - Barrow In Furness Reviews 

187
TrustScore 5 out of 5

4.9

Unit 2/3 , Portland Walk, LA14 1DX Barrow-in-Furness, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Heather, Belle and Maddie were absolutely terrific in helping me with my contract and brand new phone. Answered every question I had and through some problems with the application process were extreme... See more

Company replied

Rated 5 out of 5 stars

I was greeted by the lovely Tabi upon my arrival into the store and was served by a young lady called Maddie. She was very helpful and made sure i understood everything before purchasing my new phone... See more

Company replied

Rated 5 out of 5 stars

Vodafone Barrow in Furness - Absolutely excellent service. Heather was fantastic -so helpful and patient. Went over and above to help me sort my phone out and advise on the best prices for my accou... See more

Company replied


Company details


Contact info

  • Unit 2/3 , Portland Walk, LA14 1DX, Barrow-in-Furness, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

187 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(187)

41,511 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Spoke to Joshua in store today who gave…

Spoke to Joshua in store today who gave me a great deal and helped me transfer all my data! Amazing service.

April 24, 2025
Unprompted review
Vodafone UK - Barrow In Furness logo

Reply from Vodafone UK - Barrow In Furness

Hey Barry,

Thanks for the lovely review and fantastic support for Joshua.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service off cane and josh

Excellent service off cane and josh. Quick and friendly. No problems at all

April 14, 2025
Unprompted review
Vodafone UK - Barrow In Furness logo

Reply from Vodafone UK - Barrow In Furness

Hey Emily,
Thanks for the lovely review and fantastic support for Cane and Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was serviced by Cain and he was…

I was serviced by Cain and he was brilliant friendly and saved me money witch I couldn't be happier with. Got 2 new phones for me and my son

April 10, 2025
Unprompted review
Vodafone UK - Barrow In Furness logo

Reply from Vodafone UK - Barrow In Furness

Hey Ann ,

Thanks for the lovely review and fantastic support for Cain.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service from Josh & team at…

Brilliant service from Josh & team at Vodafone Barrow - friendly approachable and knowledgeable about products available. Even sorting out my mistake re Sim and new phone -whoops ! thank you wouldn’t hesitate recommending to others!!

March 12, 2025
Unprompted review
Vodafone UK - Barrow In Furness logo

Reply from Vodafone UK - Barrow In Furness

Hi Judith,

This is lovely feedback for Josh and the team. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Very friendly and chatty

Very friendly and chatty. Also very helpful and helped to break things down when I didn’t understand.

March 8, 2025
Unprompted review
Vodafone UK - Barrow In Furness logo

Reply from Vodafone UK - Barrow In Furness

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer experience

Just been to Vodafone at Barrow in Furness to renew my phone contract.
From start to finish everything explained. Plans looked at, insurance offered and the different plans explained.
Josh was great from start to finish on a smooth transition

March 4, 2025
Unprompted review
Vodafone UK - Barrow In Furness logo

Reply from Vodafone UK - Barrow In Furness

Hi Edd,

Thanks a lot for the insightful feedback, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Cain was extremely helpful

Cain was extremely helpful

March 5, 2025
Unprompted review
Vodafone UK - Barrow In Furness logo

Reply from Vodafone UK - Barrow In Furness

Hi Betsy,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

quick and easy

quick and easy

February 15, 2025
Unprompted review
Vodafone UK - Barrow In Furness logo

Reply from Vodafone UK - Barrow In Furness

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rachel and skye and josh have all been…

Rachel and skye and josh have all been very helpful today thank you very much.

February 8, 2025
Unprompted review
Vodafone UK - Barrow In Furness logo

Reply from Vodafone UK - Barrow In Furness

Hi Brian. Thank you for your review for Rachel, Skye and Josh. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I upgraded my iPhone and got a better…

I upgraded my iPhone and got a better monthly deal. Very happy with the friendly service from Keanon at the Barrow store.

January 23, 2025
Unprompted review
Vodafone UK - Barrow In Furness logo

Reply from Vodafone UK - Barrow In Furness

Hi Matt,

Thanks for the great feedback for out Barrow team, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Keanon very helpful and friendly and…

Keanon very helpful and friendly and gave us very good advice thankyou

January 17, 2025
Unprompted review
Vodafone UK - Barrow In Furness logo

Reply from Vodafone UK - Barrow In Furness

Hi David,

Thanks for the great feedback for Keanon, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

I come in the get help with my account…

I come in the get help with my account keanon was really polite and helpful can finally sort my billing out

January 16, 2025
Unprompted review
Vodafone UK - Barrow In Furness logo

Reply from Vodafone UK - Barrow In Furness

Hi Brian. Thank you for your review for Keanon. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone smartphone purchase

Keanon was extremely helpful. Explained everything clearly and was knowledgeable and informative. Helped us choose the best option for my husband's needs.

January 16, 2025
Unprompted review
Vodafone UK - Barrow In Furness logo

Reply from Vodafone UK - Barrow In Furness

Hi Claire. Thank you for your review for Keanon. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful, friendly and efficient service!

I came in to upgrade my device plan.
We were served by Josh in store, quickly and efficiently and he made sure the upgrade was suitable for what I needed and checked that everything else was in order with my account too. Very helpful! Thankyou Josh!

January 8, 2025
Unprompted review
Vodafone UK - Barrow In Furness logo

Reply from Vodafone UK - Barrow In Furness

Hi Natalie. Thank you for your review for Josh. It's always lovely to read such brill feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service very helpful from…

Excellent service very helpful from Joshua

January 8, 2025
Unprompted review
Vodafone UK - Barrow In Furness logo

Reply from Vodafone UK - Barrow In Furness

Hi Sean. Thank you for your review for Joshua. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The Joshua Thomas Experience

Went in for advise and left with exactly that. Josh was great to talk to and extremely knowledgeable

January 7, 2025
Unprompted review
Vodafone UK - Barrow In Furness logo

Reply from Vodafone UK - Barrow In Furness

Hi Ste,

Thank you for taking the time to leave us a 5 star review and the great feedback about the team.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Sky was excellent

January 4, 2025
Unprompted review
Vodafone UK - Barrow In Furness logo

Reply from Vodafone UK - Barrow In Furness

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Skye from vodafone

Thank you Skye from vodafone. Barrow. Very professional and helpful. Great service. Would highly recommend.

January 3, 2025
Unprompted review
Vodafone UK - Barrow In Furness logo

Reply from Vodafone UK - Barrow In Furness

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Keanon was super friendly

I was served by Keanon, who was friendly, really helpful, got me a great deal on a plan!

December 14, 2024
Unprompted review
Vodafone UK - Barrow In Furness logo

Reply from Vodafone UK - Barrow In Furness

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look