Vodafone UK - Barrow In Furness Reviews 

187
TrustScore 5 out of 5

4.9

Unit 2/3 , Portland Walk, LA14 1DX Barrow-in-Furness, GB


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Rated 5 out of 5 stars

Heather, Belle and Maddie were absolutely terrific in helping me with my contract and brand new phone. Answered every question I had and through some problems with the application process were extreme... See more

Company replied

Rated 5 out of 5 stars

I was greeted by the lovely Tabi upon my arrival into the store and was served by a young lady called Maddie. She was very helpful and made sure i understood everything before purchasing my new phone... See more

Company replied

Rated 5 out of 5 stars

Vodafone Barrow in Furness - Absolutely excellent service. Heather was fantastic -so helpful and patient. Went over and above to help me sort my phone out and advise on the best prices for my accou... See more

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  • Unit 2/3 , Portland Walk, LA14 1DX, Barrow-in-Furness, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

187 reviews

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4.9

All reviews

(187)

41,608 reviews in the last 12 months

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Rated 5 out of 5 stars

Keanon was a gart help good customer…

Keanon was a gart help good customer service

December 14, 2024
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Very patient great help

Very patient with me unsure what I wanted very helpful thanks very much Josh for all your help

December 2, 2024
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hi Lisa,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and friendly assistance

Very helpful and friendly assistance
From sky the assistant

December 2, 2024
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hi Simon,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to josh who helped me sort my…

Spoke to josh who helped me sort my phone. Very professional and easy to understand. Nothing was too much trouble

November 28, 2024
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Morning, Doreen

It's great to see you had positive experience with Josh, we really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Keenan looked into mine and my husbands…

Keenan looked into mine and my husbands accounts and saved us both money. He was very helpful

November 22, 2024
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hi Hazel,

It's great to see you had such a positive experience with Keenan - and that he saved you some money! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Keanon was very helpful in the phone…

Keanon was very helpful in the phone transfer lovely chap

November 20, 2024
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hi Margaret. Thank you for your review for Keanon. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff in store were extremely…

The staff in store were extremely helpful. Thank you to Keanon Skye and Dan for an easy experience.

November 19, 2024
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hi Sandra. Thank you for your review for Keanon, Skye, Dan and the team. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service

The Barrow-in-Furness store did an amazing effort resorting the error made by another store,

Couldn't thank josh enough

November 18, 2024
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hi Glenn,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in for phone upgrade

Went in to upgrade my phone, and Josh was very helpful going through all the options. Very quick as well.

October 26, 2024
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hey Shaun, Thanks for you feedback, It's great to see Josh was able to help you today.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Had an amazing experience in store

Had an amazing experience in store. Came to collect my new Google Pixel 9 Pro XL which I was really excited for. Dan was excellent and made the whole process really easy and streamlined. He couldn't be more helpful and he really knows his stuff 10/10 definitely recommend

October 8, 2024
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Thanks for your fab feedback for Dan. I'm glad they were able to help. Hope you're loving your new phone!
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Really good customer service

Second time I was helped out in store - really good customer service, and he fixed multiple tricky issues for me. Highly skilled, and very helpful! Got me a good deal and made some good recommendations.

October 7, 2024
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hi Simon,

Thanks for taking the time to write such a excellent review! It's great to see such a positive experience. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from josh

Great service from josh, fast and professional.

October 3, 2024
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hi Cecilia,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you for being patient and helping…

Thank you for being patient and helping me. Josh was very helpful

September 24, 2024
Unprompted review
Vodafone UK - Barrow In Furness logo

Reply from Vodafone UK - Barrow In Furness

Hi Jane. Thank you for your review for Josh. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Josh was amazing and helped me get a…

Josh was amazing and helped me get a great deal

September 24, 2024
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hi Veronica. Thank you for your review for Josh. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Everything sorted out prompty

Everything sorted out prompty

September 18, 2024
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hi Tracy,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service

Brilliant service, was seen to straight away and was met with friendly faces. Helping me move to a different contract with ease, thank you to Joshua.

August 21, 2024
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hello Abbie,

It's great to hear about the positive experience which you've had with Joshua. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to the guys in Barrow

Spoke to Paul, Dan and Keanon in Barrow they were wonderful and very patience. They took the time to explain everything to us to help us understand what is happening and what we need to do. They reduced the cost of our bill and explained the digital switch over. Really nice guys thank you!

August 20, 2024
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hi Brian and Kath,

We’re glad to hear you found the best option for you when visiting the store. Thanks for your review.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again, Vodafone Social Media team

Rated 5 out of 5 stars

My assistant keanon was easy to help me

My assistant keanon was easy to understand & a joy to help me .

August 16, 2024
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hello,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Danny was absolutely brilliant

Danny was absolutely brilliant. So patient and helpful. He guided both myself and husband through every step of our new phones and contracts and he found us the perfect plan for our needs

July 20, 2024
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

Hi Angela. Thank you for your review for Danny. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Joshua made it very easy for me to…

Joshua made it very easy for me to upgrade mine and my husbands phone, and Danny helped us upgrade our broadband

July 6, 2024
Unprompted review
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Reply from Vodafone UK - Barrow In Furness

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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