Heather, Belle and Maddie were absolutely terrific in helping me with my contract and brand new phone. Answered every question I had and through some problems with the application process were extreme... See more
Company replied
Unit 2/3 , Portland Walk, LA14 1DX Barrow-in-Furness, GB
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Heather, Belle and Maddie were absolutely terrific in helping me with my contract and brand new phone. Answered every question I had and through some problems with the application process were extreme... See more
Company replied
I was greeted by the lovely Tabi upon my arrival into the store and was served by a young lady called Maddie. She was very helpful and made sure i understood everything before purchasing my new phone... See more
Company replied
Vodafone Barrow in Furness - Absolutely excellent service. Heather was fantastic -so helpful and patient. Went over and above to help me sort my phone out and advise on the best prices for my accou... See more
Company replied
Staff excellent and professional only issues was with systems that run really slow
Company replied
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Unit 2/3 , Portland Walk, LA14 1DX, Barrow-in-Furness, United Kingdom
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Had such a nice experience in the barrow shop today maddie was so kind and helpful I couldn't thank her enough for her help

Reply from Vodafone UK - Barrow In Furness
Dan was amazing! So helpful & knowledgeable. He explained everything really well. He & Will were friendly & down to earth with no hard sell, which always puts me off when people try to tell me what I want rather than ask me what I want. Will also got up to help an elderly customer who was struggling with the door, lovely to see in a young person!

Reply from Vodafone UK - Barrow In Furness
Excellent service Dan and Will were absolutely fantastic and very helpful updating our phones and accounts . They are a credit to Vodafone

Reply from Vodafone UK - Barrow In Furness
Helped by Will .. very nice lad ..lots of patience ( I am 82 years old so this was importantly) he was very helpful .. gave the descriptions very thoroughly and made certain that I understood each offer completely by before moving on …

Reply from Vodafone UK - Barrow In Furness
Heather was so kind and helpful when I came in to get a new phone she went above and beyond

Reply from Vodafone UK - Barrow In Furness
Went into the Vodafone shop today to get some help setting up my new phone and I was greeted by maddie who was amazing and done a great job of helping me when I had lots of questions

Reply from Vodafone UK - Barrow In Furness
What a pleasant experience I had in the Vodafone shop today thanks to maddie. She was so helpful and done her very best to accommodate to me very happy

Reply from Vodafone UK - Barrow In Furness
We needed to upgrade our contract, and were assisted by Will and Tabi. Both were very helpful.

Reply from Vodafone UK - Barrow In Furness
Great service from Barrow-in-Furness Vodafone. Phone came in earlier than expected. Big thanks to Heather for the support!

Reply from Vodafone UK - Barrow In Furness
She was absolutely brilliant so friendly! Highly recommend Tabitha if u need anything! (Barrow store)

Reply from Vodafone UK - Barrow In Furness
Came into Vodafone Barrow for a upgrade Heather served me straight away sorted new phone and transferred all my data she was so kind and helpful

Reply from Vodafone UK - Barrow In Furness
Maddie was so kind when I came in ro upgrade my phone she was so helpful and explained everything so well all of the staff are lovely

Reply from Vodafone UK - Barrow In Furness
Maddie was so kind and helpful I couldn't fault her. Lovely staff

Reply from Vodafone UK - Barrow In Furness
Tabitha was great at explaining everything with the deals, very helpful and friendly.

Reply from Vodafone UK - Barrow In Furness
Maddie was so lovely and a great help when I came to get a new phone she explained everything so well

Reply from Vodafone UK - Barrow In Furness
I haven’t lived in Barrow in Furness for very long, I was due a new phone and thought I would pop by on lunch from work, I was greeted with a huge smile and a very warm welcome from the store manager, I think she was called heather, there was also a young girl with dark hair who was also extremely welcoming, They went the extra mile, We had a chat, a laugh and I left with a new phone after they told me the benefits of getting a newer device, the store itself was really busy when I went in, and the two girls worked so hard to cater to everybody, there was a guy in store also in a Vodafone uniform however my experience with him was not as pleasant, he wasn’t wearing a name badge so I’m unsure of his name, no smile, no hello and he kept going outside to talk rather than help the girls who where clearly trying to help everyone as fast and efficiently as possible, I wasn’t the only customer to notice this. All in all, my experience in store was lovely and I cannot thank the two women enough for all of their help today!

Reply from Vodafone UK - Barrow In Furness
Staff excellent and professional only issues was with systems that run really slow

Reply from Vodafone UK - Barrow In Furness

Reply from Vodafone UK - Barrow In Furness

Reply from Vodafone UK - Barrow In Furness
Everything was all an easy process. Staff were very helpful and easy to follow. Explained everything very easily!

Reply from Vodafone UK - Barrow In Furness
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