I came to the store today because I recieved a message from Vodafone to say my mobile data was running out and heera the manager helped me find the best deal with unlimited data and I was more then... See more
Company replied
3 The Harpur Centre, MK40 1PS Bedford, GB
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I came to the store today because I recieved a message from Vodafone to say my mobile data was running out and heera the manager helped me find the best deal with unlimited data and I was more then... See more
Company replied
Amazing resource Mr. Bharat he had me hook line amd sinker. Really ampathized and sympathised with my situation offered a great product great services and patient with my questions. Wish more competen... See more
Company replied
Explained things simply. Didn’t try a hard sell which is good with me! Nice conversation about things other than a new phone.
Company replied
Shivani was extremely helpful, she explained throughly about the new Samsung phone my husband purchased
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3 The Harpur Centre, MK40 1PS, Bedford, United Kingdom
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Upgraded to iPhone 15 at Bedford Harpur Centre Vodafone shop today. Great advice and super help from Heera.

Reply from Vodafone UK - Bedford
Seen Heera today and he was really helpful answered all my questions and really happy with the service.Highly recommended to come and see him.

Reply from Vodafone UK - Bedford
Seen Heera în the Bedford store today really happy with his service and excelent customer service highly recommend to go and see him if u need a contract

Reply from Vodafone UK - Bedford
Heera was excellent today at the Vodafone Bedford store.

Reply from Vodafone UK - Bedford
The time given, patience and dedication to the job in hand, that was provided by Heera in the Bedford Arcade Vodafone store.
When it dawned on me that my 'new' Samsung S25 mobile was barely a step up from my 'old' Samsung S22 mobile - few, if any new features - I took the option provided by Vodafone to revert back to my S22, which created a LOT of detailed, technical work for Heera.
His respect and regard for his customer, despite the time and effort it took to 'unpick' my new investment in allegedly state-of-the-art technology, was commendable. His patience and his commitment to addressing my needs, to provide customer satisfaction was commendable. Vodafone is lucky to have such customer-oriented individuals working in their stores!

Reply from Vodafone UK - Bedford
Came into store to sort out my mum's new phone, as the sim didn't fit from her old phone, and it wasn't easy to transfer number tonthe new sim. Spoke to Shivani, who helped us all the way through the process

Reply from Vodafone UK - Bedford
Seen Heera at Vodafone Bedford store he was brilliant as I needed a Tablet sold me a really good deal, happy with his service.

Reply from Vodafone UK - Bedford
Heera was really helpful with providing me great customer service for a New number and added tablet to my account

Reply from Vodafone UK - Bedford
Heera was efficient and helpful thank you!

Reply from Vodafone UK - Bedford
Heera explained all of the options with Vodafone well and saved me money on my HBB and sim only plan. The bonus was Heera gave me a really good offer to bring my wife’s number over to Vodafone as well.

Reply from Vodafone UK - Bedford
Heera was excellent today for my upgrade to my new handset highly recommend coming into Bedford store to see him.

Reply from Vodafone UK - Bedford
Heera was prompt and professional service. Very satisfied.

Reply from Vodafone UK - Bedford
Went into Vodafone Bedford to get a upgrade for my granddaughter Heera was really helpful with the upgrade and he gave me a really good sim deal for my number what is with O2.Highly recommend to see Heera in the Bedford Vodafone store

Reply from Vodafone UK - Bedford
Thank you Natalie for fixing my phone. Thank you

Reply from Vodafone UK - Bedford
Thank Herra thank you Vodafone Bedford for helping me upgrade to anew phone

Reply from Vodafone UK - Bedford
Sunny helped me sort out a very challenging situation with a SIM swap and truly went above and beyond. Brilliant service!!!!

Reply from Vodafone UK - Bedford
Excellent customer service from Heera who made a stressful situation with my elderly Dad’s mobile phone a lot calmer.
Thank you Heera, I’m really grateful for your help, advice and patience.

Reply from Vodafone UK - Bedford
Just had an amazing experience in the Bedford store. Sunny was so helpful and sorted my new phone. God bless

Reply from Vodafone UK - Bedford
Thanks to Karl for recovering my Oldman phone and completând my data transfer. I tgought all my data was lista but he was ale to recover it all for me. Thanks Karl you are the best

Reply from Vodafone UK - Bedford
Just upgrade my sim inly plan and everything was taken care of. Thanks Heera for the great service

Reply from Vodafone UK - Bedford
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