Vodafone UK - Beverley Reviews 

150
TrustScore 5 out of 5

4.9

13 Toll Gravel, HU17 9AA Beverley, GB


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Rated 5 out of 5 stars

I visited this shop and spoke to Bailey about a fault with my screen on my flip phone, after checking he advised this would be repaired under warranty, unfortunately my phone would need sending away... See more

Company replied

Rated 5 out of 5 stars

I came in on a Saturday to look at some prices for an upgrade and it was fairly busy, but after a short wait one of the staff (Molly) sat me down to go through all the options for phones and plans. Sh... See more

Company replied

Rated 5 out of 5 stars

Bailey managed the total process of my purchasing a new phone. I could not have had a more professional and pleasant experience. Bailey is very impressive sales operator. A top performer. Thank you... See more

Company replied

Rated 5 out of 5 stars

I had a great experience. Everybody is very knowledgable and helped me pick the deal best for me. Bailey approached me quickly and even checked my other deals to check what was best for me! I didn’t r... See more

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Company details


Contact info

  • 13 Toll Gravel, HU17 9AA, Beverley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

150 reviews

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4.9

All reviews

(150)

41,513 reviews in the last 12 months

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Rated 5 out of 5 stars

Bailey help me with my phone when it…

Bailey help me with my phone when it wasn’t working. Thank you very much Bailey

January 20, 2026
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hey Jean,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My phone was not receiving calls

My phone was not receiving calls, I was helped by Chloe who fixed it. All staff were lovely. Thank you.

January 19, 2026
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in to upgrade my phone

Came in to upgrade my phone, got helped by Chloe who really helped me find the best outcome. She transfered my phone and it came out perfectly. Highly recommend.

January 12, 2026
Unprompted review
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Reply from Vodafone UK - Beverley

Hey Harry,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bailey was really helpful setting up my…

Bailey was really helpful setting up my new phone. Thank you Bailey

January 12, 2026
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hey Katy,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic visit to Vodafone Beverley…

Fantastic visit to Vodafone Beverley today.. The helpful and knowledgable assistance from Bailey was first class. It was such a pleasure to go into a retail shop this close to Christmas and be given so much help and guidance. Thank you Bailey for your patience and expertise.

December 19, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hey Tracey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bailey helped us with 2 new phones

Bailey helped us with 2 new phones, he was brilliant

December 19, 2025
Unprompted review
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Reply from Vodafone UK - Beverley

Hey Quentin,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bailey has been fantasic and sorted us…

Bailey has been fantasic and sorted us out with 2 new phones. Thank you

December 19, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hey Pam,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Angela in Beverley

Great service from Angela in Beverley. Thank you

December 5, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Daniel was a great help to me today.

Daniel was a great help to me today.

Great personality and helped me sort out my phone and my contract, didn't over complicate anything for me.

December 2, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hey Peter,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chloe at the Beverley store

Chloe at the Beverley store was so helpful and knowledgeable she helped me pick a plan that suited me as well as what sort of phone would be best for me can highly recommend Chloe

November 29, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hey Damian,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful staff

Molly was very helpful in helping me sort out my plan, thank you 👍🏻

November 28, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hey Rebecca,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Been using the Beverley store years

Been using the Beverley store years, Angela and the team are always so helpful

November 14, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Angela has always been helpful

Angela has always been helpful. We will miss her. Thank you

November 14, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bailey in Beverley Vodaphone Toll…

Bailey in Beverley Vodaphone Toll Gavell
KIND HELPFUL TO OLD PEOPLE! Thankyou for advice and patience . Bless him. 😊

November 7, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Angela was awesome

Angela was awesome - thank you

November 7, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

First class service.

My wife went to the Beverley store 1 Nov and received first class service from Bailey when upgrading her mobile tel package. Bailey was very helpful, knowledgeable and explained everything in non tech terms. Couldn't recommend him highly enough. A great service and very good value for money.

November 1, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Staff Beverley Vodafone

Visited the Beverley Shop and was superbly looked after by Bailey with the purchase of my iPhone ,Bailey was extremely helpful and polite as were all the staff including the lady who liked her buttered bread (joke).
Lovely people well done 👏

October 24, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hi. We're happy to hear that you were superbly looked after during your visit! We appreciate you taking the time to leave us this lovely review of our team. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into the Beverley store for help…

Went into the Beverley store for help with my phone and bailey was an amazing help!! Don’t know what I would’ve done without him, he is a credit to the store. Thank you Bailey :) xx

October 23, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hi. We're happy to hear that you had such a positive experience in our store. We appreciate you letting us know that our team member was so helpful. Thank you for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Welcoming Store, Amazing Staff

Just used Beverley branch to get a new phone. All the staff seemed lovely Anglea the manager was so incredibly helpful - lovely, patient and a real expert, Molly was also fab helping me complete my switchover. Left the store with a great value deal vs what I was already paying on a new I Phone Air and trade in so very happy indeed.

October 15, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service today

Dan served us today excellent young man

October 21, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

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