I visited this shop and spoke to Bailey about a fault with my screen on my flip phone, after checking he advised this would be repaired under warranty, unfortunately my phone would need sending away... See more
Company replied
13 Toll Gravel, HU17 9AA Beverley, GB
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I visited this shop and spoke to Bailey about a fault with my screen on my flip phone, after checking he advised this would be repaired under warranty, unfortunately my phone would need sending away... See more
Company replied
I came in on a Saturday to look at some prices for an upgrade and it was fairly busy, but after a short wait one of the staff (Molly) sat me down to go through all the options for phones and plans. Sh... See more
Company replied
Bailey managed the total process of my purchasing a new phone. I could not have had a more professional and pleasant experience. Bailey is very impressive sales operator. A top performer. Thank you... See more
Company replied
I had a great experience. Everybody is very knowledgable and helped me pick the deal best for me. Bailey approached me quickly and even checked my other deals to check what was best for me! I didn’t r... See more
Company replied
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13 Toll Gravel, HU17 9AA, Beverley, United Kingdom
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I have used Vodafone over the years, Molly and Angela are always so helpful, especially since my injury. Thank you for helping with my questions.

Reply from Vodafone UK - Beverley

Reply from Vodafone UK - Beverley
Angela was amazing helping me set up my handset

Reply from Vodafone UK - Beverley
I have been with Vodafone for years simply because the service I've always received in numerous branches has always been so helpful.
Today proved just that too.
Daniel was very helpful and efficient when I went into your Beverley branch.
Thanks once again.

Reply from Vodafone UK - Beverley

Reply from Vodafone UK - Beverley
Thank you to a member of your Staff Daniel for Expertly Resolving the issue with my Phone their Patience and technical Skill made the Experience Stress free and nothing was a Problem.

Reply from Vodafone UK - Beverley
As always it was a pleasure to go into the Beverley Vodafone shop. My husband and I were both having our phones upgraded. We were served by Angela who in my opinion went above and beyond in helping and sorting out everything for us. Well done Angela!! 👏

Reply from Vodafone UK - Beverley
My wife and I decided to upgrade our mobile phones in the Beverley branch I have used for 20 years. Yet again this branch provided first class professional expert service in store. Angela the store manager provided a terrific customer focused delivery supplying us with 2 new Apple devices within good value contract terms alongside accurate personal friendly service within store this morning. Brilliant - what a credit Angela and her team are to Vodafone Beverley Branch. Thank you!

Reply from Vodafone UK - Beverley
I've had the best experience at Beverly Vodafone store.James was excellent, polite and friendly but not in anyway pushy ,as some salespeople can be. Nothing was too much trouble, he was helpful and very patient,just what I needed.This is why I keep going back to them.Ten out of ten!

Reply from Vodafone UK - Beverley
I visited the Vodafone shop in Beverley on Tuesday 2nd September to enquire about a new mobile phone. I was greeted by a very nice young lady called Angela Foster who was extremely polite. After letting her know what I would like she searched the the Vodafone website and managed to find the perfect mobile and sorted out an excellent package which suited my requirements. Angela was very efficient and knowledgeable and dealt with my requirements in a most efficient & professional way. She is a great asset to the company and I would not have any hesitation in recommending the Beverley Vodafone store. Thank you Angela it was a pleasure to meet and talk to you 👍😊

Reply from Vodafone UK - Beverley
I have used this store every year for over 10 years now. Staff are helpful personable and know what they are doing. The manager of the store is very polite and gives the most amazing customer service. That reflects on her staff also. Will continue to use annually.

Reply from Vodafone UK - Beverley
Chloe has been so helpful sorting my phone out

Reply from Vodafone UK - Beverley
Went into Vodafone today after the EE completely messed me about for 4 hours waiting for a PAC code and helpful gent inside called Daniel helped me out with in 30 minutes got my self and my mum a new phone and SIM card sorted from start to finish, brilliant. 10/10

Reply from Vodafone UK - Beverley
I went in-store on Monday to upgrade my phone. A staff member called James talked me through my options and helped me choose the tariff and phone that was best for me. He was very knowledgeable and friendly and made the experience very stress-free for me.

Reply from Vodafone UK - Beverley
Angela was fantastic setting up my tablet thank you

Reply from Vodafone UK - Beverley
Angela and team were fabulous- Thank you

Reply from Vodafone UK - Beverley
danny is always keen to help to and always go beyond.

Reply from Vodafone UK - Beverley
Went to see Danny for a new phone and iPad. As always he sorted me out straight away in a professional manner, making sure I understood both contracts.
5⭐️ service every time

Reply from Vodafone UK - Beverley
I’d be totally lost without Beverley’s Vodafone shop. Always with smiles they sort out my annual contracts, the endless snarl ups and mistakes I’ve created on my fone, etc. Special mention for Angela who is priceless.

Reply from Vodafone UK - Beverley
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