Vodafone UK - Beverley Reviews 

150
TrustScore 5 out of 5

4.9

13 Toll Gravel, HU17 9AA Beverley, GB


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Rated 5 out of 5 stars

I visited this shop and spoke to Bailey about a fault with my screen on my flip phone, after checking he advised this would be repaired under warranty, unfortunately my phone would need sending away... See more

Company replied

Rated 5 out of 5 stars

I came in on a Saturday to look at some prices for an upgrade and it was fairly busy, but after a short wait one of the staff (Molly) sat me down to go through all the options for phones and plans. Sh... See more

Company replied

Rated 5 out of 5 stars

Bailey managed the total process of my purchasing a new phone. I could not have had a more professional and pleasant experience. Bailey is very impressive sales operator. A top performer. Thank you... See more

Company replied

Rated 5 out of 5 stars

I had a great experience. Everybody is very knowledgable and helped me pick the deal best for me. Bailey approached me quickly and even checked my other deals to check what was best for me! I didn’t r... See more

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  • 13 Toll Gravel, HU17 9AA, Beverley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

150 reviews

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4.9

All reviews

(150)

41,572 reviews in the last 12 months

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Rated 5 out of 5 stars

I have used Vodafone over the years

I have used Vodafone over the years, Molly and Angela are always so helpful, especially since my injury. Thank you for helping with my questions.

October 21, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Angela was a great support today

Angela was a great support today

October 17, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hi David. Thank you for your review for Angela. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have been with Vodafone for years…

I have been with Vodafone for years simply because the service I've always received in numerous branches has always been so helpful.

Today proved just that too.

Daniel was very helpful and efficient when I went into your Beverley branch.

Thanks once again.

October 14, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Angela and team were great thanks

Angela and team were great thanks

October 9, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you to a member of your Staff…

Thank you to a member of your Staff Daniel for Expertly Resolving the issue with my Phone their Patience and technical Skill made the Experience Stress free and nothing was a Problem.

October 6, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful,

Very helpful,

September 30, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hey Peter,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

As always it was a pleasure to go into…

As always it was a pleasure to go into the Beverley Vodafone shop. My husband and I were both having our phones upgraded. We were served by Angela who in my opinion went above and beyond in helping and sorting out everything for us. Well done Angela!! 👏

September 23, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hey Pauline,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent in store service!

My wife and I decided to upgrade our mobile phones in the Beverley branch I have used for 20 years. Yet again this branch provided first class professional expert service in store. Angela the store manager provided a terrific customer focused delivery supplying us with 2 new Apple devices within good value contract terms alongside accurate personal friendly service within store this morning. Brilliant - what a credit Angela and her team are to Vodafone Beverley Branch. Thank you!

September 15, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

New phone after 6 years!

I've had the best experience at Beverly Vodafone store.James was excellent, polite and friendly but not in anyway pushy ,as some salespeople can be. Nothing was too much trouble, he was helpful and very patient,just what I needed.This is why I keep going back to them.Ten out of ten!

September 9, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hi Lisa,

Thank you so much for your wonderful review and the amazing support you’ve shown for James—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service at Vodafone in Beverley …

I visited the Vodafone shop in Beverley on Tuesday 2nd September to enquire about a new mobile phone. I was greeted by a very nice young lady called Angela Foster who was extremely polite. After letting her know what I would like she searched the the Vodafone website and managed to find the perfect mobile and sorted out an excellent package which suited my requirements. Angela was very efficient and knowledgeable and dealt with my requirements in a most efficient & professional way. She is a great asset to the company and I would not have any hesitation in recommending the Beverley Vodafone store. Thank you Angela it was a pleasure to meet and talk to you 👍😊

September 2, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

We're happy to hear that you had such a positive experience in our store. We appreciate your kind words regarding the assistance you received and are glad the team member was able to find the perfect mobile for you. Thank you for recommending our store!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have used this store every year for…

I have used this store every year for over 10 years now. Staff are helpful personable and know what they are doing. The manager of the store is very polite and gives the most amazing customer service. That reflects on her staff also. Will continue to use annually.

August 1, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

We appreciate your continued loyalty over the past 10 years! It's great to hear that our team's helpfulness and knowledge consistently meet your expectations. We value your feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chloe has been so helpful sorting my…

Chloe has been so helpful sorting my phone out

August 26, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hey Margaret,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into Vodafone store today after EE messed me about.

Went into Vodafone today after the EE completely messed me about for 4 hours waiting for a PAC code and helpful gent inside called Daniel helped me out with in 30 minutes got my self and my mum a new phone and SIM card sorted from start to finish, brilliant. 10/10

August 23, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing experience

I went in-store on Monday to upgrade my phone. A staff member called James talked me through my options and helped me choose the tariff and phone that was best for me. He was very knowledgeable and friendly and made the experience very stress-free for me.

August 18, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Angela was fantastic setting up my…

Angela was fantastic setting up my tablet thank you

August 15, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hey Margaret,

Thanks for the lovely review and fantastic support for Angela.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Angela and team were fabulous- Thank you

Angela and team were fabulous- Thank you

August 11, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hey Paul,

Thanks for the lovely review and fantastic support for Angela.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

danny is always keen to help to and…

danny is always keen to help to and always go beyond.

August 6, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hey Sean,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went to see Danny for a new phone and…

Went to see Danny for a new phone and iPad. As always he sorted me out straight away in a professional manner, making sure I understood both contracts.
5⭐️ service every time

July 28, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hey Sandra,

Thanks for the lovely review and fantastic support for Danny.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I’d be totally lost without Beverley’s…

I’d be totally lost without Beverley’s Vodafone shop. Always with smiles they sort out my annual contracts, the endless snarl ups and mistakes I’ve created on my fone, etc. Special mention for Angela who is priceless.

July 28, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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