Vodafone UK - Beverley Reviews 

150
TrustScore 5 out of 5

4.9

13 Toll Gravel, HU17 9AA Beverley, GB


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Rated 5 out of 5 stars

I visited this shop and spoke to Bailey about a fault with my screen on my flip phone, after checking he advised this would be repaired under warranty, unfortunately my phone would need sending away... See more

Company replied

Rated 5 out of 5 stars

I came in on a Saturday to look at some prices for an upgrade and it was fairly busy, but after a short wait one of the staff (Molly) sat me down to go through all the options for phones and plans. Sh... See more

Company replied

Rated 5 out of 5 stars

Bailey managed the total process of my purchasing a new phone. I could not have had a more professional and pleasant experience. Bailey is very impressive sales operator. A top performer. Thank you... See more

Company replied

Rated 5 out of 5 stars

I had a great experience. Everybody is very knowledgable and helped me pick the deal best for me. Bailey approached me quickly and even checked my other deals to check what was best for me! I didn’t r... See more

Company replied


Company details


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  • 13 Toll Gravel, HU17 9AA, Beverley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

150 reviews

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1-star

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4.9

All reviews

(150)

41,572 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you so much

Thank you so much, James, for helping me get my new phone and sorting everything out. James is very helpful, knows what he’s talking about, and I would definitely recommend him.

June 10, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hey Cameron,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Danny was fantastic

Danny was fantastic, very efficient & sociable , helpful & happy !
Thank you so much going through everything with me , you’re AMAZING!
I will be in again & again

July 19, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hey Deborah,

Thanks for the lovely review and fantastic support for Danny.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Daniel, Vodafone Beverley, East Yorkshire

Great service from Daniel, he explained things well and was very pleasant, plus he saved us a few quid. We wouldn’t hesitate to visit this store in future, thanks to Daniel.

July 9, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hi Gary,

Thank you so much for your wonderful review and the amazing support you’ve shown for Daniel—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Angela for great support

Thank you Angela for great support

July 10, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hi Maureen,

Thank you so much for your wonderful review and the amazing support you’ve shown for Angela—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer Service I changed networks today and the staff…

I changed networks today and the staff in Beverley store went up and beyond helping me to do this in particular Daniel helped me from start to finish he provided me with all the information and setting up my new network. He was so polite and attentive explaining everything to me. Thank you Daniel for your support and making my visit to your store a memorable one. Wouldn’t hesitate to recommend my experience to all my friends and family.

July 8, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hey Susan,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Angela and the Beverley team are great

Angela and the Beverley team are great. Always come to them

July 8, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hey Steve,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service at the Beverley store.

Excellent service from Daniel in the Beverley store. He's very knowledgeable. My husband and myself traded in and upgraded our Phones and Daniel helped us every step of the way. Nothing was too much trouble.
Thank you.

June 24, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hey Mel,

Thanks for the lovely review and fantastic support for Daniel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Angela was lovely

Angela was lovely, always sorts us out. Thank you

June 13, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hi Hilary. Thank you for your review for Angela. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Went in to buy a new phone this afternoon and was served by a lovely lad called Dan. Very polite and friendly and extremely knowledgeable. All my needs were met and left with a great phone at a great price. Would highly recommend!

June 9, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hi Adam.

We're happy to hear that you had such a positive experience.

If you need anything, please reach out through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Go and see Conner at Vodaphone Beverley

My Sister went into The Vodaphone Shop in Beverley Yorkshire today. 9th June 2025. We were met by a young man I think his name was Connor. How helpful was he? He took the time to show my Sister her options. She is Elderly. hard of hearing and her eyesight is failing. He was so patient and caring. Nothing was too much trouble. He went online with Vodaphone to get her new one delivered, she bought it, then he was able to get her £8 off a month!! Well done Connor!, you were just brilliant!

June 9, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hi Alison. Thank you for your review for Connor. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Beverley

Vodafone, Beverley, East Yorkshire.
I went into the store in Beverley feeling angry and upset about my latest bill. I talked with Angela who calmed me immediately and found me a much better plan for less money and made sure the payments I had made for extra data were cancelled going forward. I then went onto moan about my handset and she fixed me up with a new IPhone with twice the memory and for the same overall monthly payment that I previously had prior to charges for extra data. I left the shop feeling very satisfied and happy.
Going into the store is so refreshing, talking to a real person who cares and doing all the work for you - well done Angela👍👍

June 5, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hey David,

Thanks for the lovely review and fantastic support for Angela.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Daniel was Very helpful and kind

Daniel was Very helpful and kind. Helped me with a new phone and a new tablet.

June 7, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hi Jessie.

We're happy to hear that you found our agent Daniel helpful and kind during your recent purchase of a new phone and tablet.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I called into the Beverley branch…

I called into the Beverley branch today, Danny served me. He was so helpful , he made everything easy and very understandable.
Thankyou

June 6, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hi Sandra, we are pleased to hear about your fantastic experience. It's great to hear Danny was helpful and delivered an excellent service. Thank you for your 5 star feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fab service from Danny

Fab service from Danny, explained things very well and saved me money. Excellent

June 5, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hi Ian.

We're happy to hear that you received excellent service!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came all the way from Leeds to Beverley…

Came all the way from Leeds to Beverley because of recommendation. Danny wonderful. Patient and very helpful. Can heartily recommend

June 4, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hey Mariani,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Danny.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Angela and team

Great service from Angela and team. Amusing and helpful thank you

June 4, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hey John,

Thanks for the lovely review and fantastic support for Angela.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Only in for a transfer and came out with saving money on my phone and broadband package

We went in to sort phone photo transfer and look at a phone upgrade. Danny sorted an excellent plan for my upgrade realising I wasn’t using a lot of my last package. I also updated my broadband as he realised I was also not using some of my current package. He was able to transfer everything from phone to phone saving me more hassle. Really appreciate the great service.

May 29, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hey Lottie,

Thanks for the lovely review and fantastic support for Danny.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tech service was so helpful setting up…

Tech service was so helpful setting up new iPad

May 7, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hey there,

This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service 10 out of 10 from Angela…

Great service 10 out of 10 from Angela and team. Thank you

May 7, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hey George,

Thanks for the lovely review and fantastic support for Angela and team. We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Used for many years

Used for many years. Angela and the team are a true joy. Thank you

April 22, 2025
Unprompted review
Vodafone UK - Beverley logo

Reply from Vodafone UK - Beverley

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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