Went into the branch to discuss sim upgrades, as my partners bills were high, and spent time with staff member Wayne, who found offers that dropped the bill to a more manageable monthly price. He g... See more
Company replied
Unit 59 68 The Mall , Broadway Shopping Centre, DA6 7JN Bexleyheath, GB
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Went into the branch to discuss sim upgrades, as my partners bills were high, and spent time with staff member Wayne, who found offers that dropped the bill to a more manageable monthly price. He g... See more
Company replied
Anthonia was very helpful in choosing the type of phone i want to buy and she took her time to make sure I was satisfied. I am very happy coming to vodafone/three thank you.
Company replied
Theo has been incredibly helpful today, she’s sorted out everything we come in for today. Highly recommend Theo.
Company replied
Theo’s patience and willingness to explain the different options finally working out what was best for me and our company 3.30 pm on sunday as opposed to Bromley which never had the model we wanted (... See more
Company replied
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Unit 59 68 The Mall , Broadway Shopping Centre, DA6 7JN, Bexleyheath, United Kingdom
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Holly was extremely professional and supportive. Great experence in store which i regularly attend

Reply from Vodafone UK - Bexleyheath
Excellent service from Ryan good value for money I will definitely be staying with Vodafone please give Ryan an upgrade in salary.

Reply from Vodafone UK - Bexleyheath
Went into store to pick up a new phone. Theodora save me £50-£60 and spent a lot of time making sure everything was finalised. Wasn't expecting that! Very good service, she is very good at her job. A credit to VodaFone ⭐️ ⭐️⭐️⭐️⭐️

Reply from Vodafone UK - Bexleyheath
Mohair , assistant manager was excellent in every way , clear with what is going to happen and reassuring us with all our questions

Reply from Vodafone UK - Bexleyheath
Excellent customer service from Ridwaan.
He was helpful and knowledgeable about what we wanted

Reply from Vodafone UK - Bexleyheath

Reply from Vodafone UK - Bexleyheath
Theres was this rlly helpful biy called ridwaan, he was able to get mr a great price on a tablet and the s26

Reply from Vodafone UK - Bexleyheath
Ridwaan was amazing he gave me an amazing quote on a phone and tablet instead of just a phone

Reply from Vodafone UK - Bexleyheath
Holly did a great job helping me return a faulty phone and setting me up with a replacement.
Extremely helpful.
Thank you Holly.

Reply from Vodafone UK - Bexleyheath
Had the most helpful member of staff I’ve ever had in a Vodafone shop over the last 2 days, I could fault her in the slightest, her name was Theo, thank you once again!

Reply from Vodafone UK - Bexleyheath
Ridwaan was a massive help. He was able to remove all the clutter and ads on my device
Thank yoh

Reply from Vodafone UK - Bexleyheath
Ridwaan was a great help and made switching broadband really easy

Reply from Vodafone UK - Bexleyheath
Excellent service in store from Ridwaan and Holly

Reply from Vodafone UK - Bexleyheath
Holly was very helpful and accommodating with helping me set up a new sim. Holly went over and beyond

Reply from Vodafone UK - Bexleyheath
Ridwaan was a great help. He had got an amazing price for my line rental and broadband. He was clear and explained my bill and the inflation perfectly
Thank you

Reply from Vodafone UK - Bexleyheath
Great customer care and Theo was incredibly helpful

Reply from Vodafone UK - Bexleyheath
Ridwaan provided amazing Customer service, was able to explain my bill and when the contract expired and then helped set up the app
He is a great help to vodafone

Reply from Vodafone UK - Bexleyheath
I came in trying to reduce my bill but I ended walking out with a new phone and Mihal made my bill slightly reduced as well can’t be bad

Reply from Vodafone UK - Bexleyheath
Many thanks to Holly and Mihai for there patients and help and professionalism with helping sort all my phone issues

Reply from Vodafone UK - Bexleyheath
There was a lovely chap sitting on the right of the store when you walk in.
He was very helpful, knowledgeable and resolved our issue of deleting the sim
On the phone accidentally and put a new one in for us quickly and even reducing my
Monthly bill because he advised I was paying too much .
Nice one. Very happy customer

Reply from Vodafone UK - Bexleyheath
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