Vodafone UK - Bexleyheath Reviews 

312
TrustScore 5 out of 5

5.0

Unit 59 68 The Mall , Broadway Shopping Centre, DA6 7JN Bexleyheath, GB


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Rated 5 out of 5 stars

Went into the branch to discuss sim upgrades, as my partners bills were high, and spent time with staff member Wayne, who found offers that dropped the bill to a more manageable monthly price. He g... See more

Company replied

Rated 5 out of 5 stars

Anthonia was very helpful in choosing the type of phone i want to buy and she took her time to make sure I was satisfied. I am very happy coming to vodafone/three thank you.

Company replied

Rated 5 out of 5 stars

Theo has been incredibly helpful today, she’s sorted out everything we come in for today. Highly recommend Theo.

Company replied

Rated 5 out of 5 stars

Theo’s patience and willingness to explain the different options finally working out what was best for me and our company 3.30 pm on sunday as opposed to Bromley which never had the model we wanted (... See more

Company replied


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  • Unit 59 68 The Mall , Broadway Shopping Centre, DA6 7JN, Bexleyheath, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

312 reviews

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5.0

All reviews

(312)

42,200 reviews in the last 12 months

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Rated 5 out of 5 stars

Holly was extremely professional and…

Holly was extremely professional and supportive. Great experence in store which i regularly attend

April 9, 2026
Unprompted review
Vodafone UK - Bexleyheath logo

Reply from Vodafone UK - Bexleyheath

Hey Anthony,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Ryan good value…

Excellent service from Ryan good value for money I will definitely be staying with Vodafone please give Ryan an upgrade in salary.

April 7, 2026
Unprompted review
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Reply from Vodafone UK - Bexleyheath

Hey Keith,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into store to pick up a new phone

Went into store to pick up a new phone. Theodora save me £50-£60 and spent a lot of time making sure everything was finalised. Wasn't expecting that! Very good service, she is very good at her job. A credit to VodaFone ⭐️ ⭐️⭐️⭐️⭐️

April 6, 2026
Unprompted review
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Reply from Vodafone UK - Bexleyheath

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohair

Mohair , assistant manager was excellent in every way , clear with what is going to happen and reassuring us with all our questions

April 3, 2026
Unprompted review
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Reply from Vodafone UK - Bexleyheath

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service from Ridwaan

Excellent customer service from Ridwaan.
He was helpful and knowledgeable about what we wanted

March 29, 2026
Unprompted review
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Reply from Vodafone UK - Bexleyheath

Hey Carolyn,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from all in store

March 27, 2026
Unprompted review
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Reply from Vodafone UK - Bexleyheath

Hey Stuart,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Theres was this rlly helpful biy called…

Theres was this rlly helpful biy called ridwaan, he was able to get mr a great price on a tablet and the s26

March 14, 2026
Unprompted review
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Reply from Vodafone UK - Bexleyheath

Hey Rebecca,

Thanks for the lovely review and fantastic support for Ridwaan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ridwaan was amazing he gave me an…

Ridwaan was amazing he gave me an amazing quote on a phone and tablet instead of just a phone

March 13, 2026
Unprompted review
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Reply from Vodafone UK - Bexleyheath

Hey Daisy,

Thanks for the lovely review and fantastic support for Ridwaan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Holly did a great job helping me return…

Holly did a great job helping me return a faulty phone and setting me up with a replacement.

Extremely helpful.

Thank you Holly.

March 10, 2026
Unprompted review
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Reply from Vodafone UK - Bexleyheath

Hey Tony,

Thanks for the lovely review and fantastic support for Holly.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had the most helpful member of staff…

Had the most helpful member of staff I’ve ever had in a Vodafone shop over the last 2 days, I could fault her in the slightest, her name was Theo, thank you once again!

March 9, 2026
Unprompted review
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Reply from Vodafone UK - Bexleyheath

Hey Danny,

Thanks for the lovely review and fantastic support for Theo.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ridwaan was a massive help

Ridwaan was a massive help. He was able to remove all the clutter and ads on my device

Thank yoh

March 8, 2026
Unprompted review
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Reply from Vodafone UK - Bexleyheath

Hey Arlene,

Thanks for the lovely review and fantastic support for Ridwaan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ridwaan was a great help and made…

Ridwaan was a great help and made switching broadband really easy

March 6, 2026
Unprompted review
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Reply from Vodafone UK - Bexleyheath

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service in store from Ridwaan…

Excellent service in store from Ridwaan and Holly

February 27, 2026
Unprompted review
Vodafone UK - Bexleyheath logo

Reply from Vodafone UK - Bexleyheath

Hey Steve,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Holly was very helpful and…

Holly was very helpful and accommodating with helping me set up a new sim. Holly went over and beyond

February 22, 2026
Unprompted review
Vodafone UK - Bexleyheath logo

Reply from Vodafone UK - Bexleyheath

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ridwaan was a great help

Ridwaan was a great help. He had got an amazing price for my line rental and broadband. He was clear and explained my bill and the inflation perfectly

Thank you

February 18, 2026
Unprompted review
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Reply from Vodafone UK - Bexleyheath

Hey Emine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Incredible service

Great customer care and Theo was incredibly helpful

February 15, 2026
Unprompted review
Vodafone UK - Bexleyheath logo

Reply from Vodafone UK - Bexleyheath

Hey Danny,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Ridwaan provided amazing Customer service, was able to explain my bill and when the contract expired and then helped set up the app

He is a great help to vodafone

February 11, 2026
Unprompted review
Vodafone UK - Bexleyheath logo

Reply from Vodafone UK - Bexleyheath

Hey Beatrice,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ridwaan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came in trying to reduce my bill but…

I came in trying to reduce my bill but I ended walking out with a new phone and Mihal made my bill slightly reduced as well can’t be bad

February 11, 2026
Unprompted review
Vodafone UK - Bexleyheath logo

Reply from Vodafone UK - Bexleyheath

Hey John,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Many thanks to Holly and Mihai for…

Many thanks to Holly and Mihai for there patients and help and professionalism with helping sort all my phone issues

February 2, 2026
Unprompted review
Vodafone UK - Bexleyheath logo

Reply from Vodafone UK - Bexleyheath

Hi Peter,

Thank you so much for your wonderful review and the amazing support you’ve shown for Holly and Mihai—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

There was a lovely chap sitting on the…

There was a lovely chap sitting on the right of the store when you walk in.

He was very helpful, knowledgeable and resolved our issue of deleting the sim
On the phone accidentally and put a new one in for us quickly and even reducing my
Monthly bill because he advised I was paying too much .

Nice one. Very happy customer

January 11, 2026
Unprompted review
Vodafone UK - Bexleyheath logo

Reply from Vodafone UK - Bexleyheath

Hey Kerryn,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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