Vodafone UK - Bexleyheath Reviews 

313
TrustScore 5 out of 5

5.0

Unit 59 68 The Mall , Broadway Shopping Centre, DA6 7JN Bexleyheath, GB


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Rated 5 out of 5 stars

Went into the branch to discuss sim upgrades, as my partners bills were high, and spent time with staff member Wayne, who found offers that dropped the bill to a more manageable monthly price. He g... See more

Company replied

Rated 5 out of 5 stars

Anthonia was very helpful in choosing the type of phone i want to buy and she took her time to make sure I was satisfied. I am very happy coming to vodafone/three thank you.

Company replied

Rated 5 out of 5 stars

Theo has been incredibly helpful today, she’s sorted out everything we come in for today. Highly recommend Theo.

Company replied

Rated 5 out of 5 stars

Theo’s patience and willingness to explain the different options finally working out what was best for me and our company 3.30 pm on sunday as opposed to Bromley which never had the model we wanted (... See more

Company replied


Company details


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  • Unit 59 68 The Mall , Broadway Shopping Centre, DA6 7JN, Bexleyheath, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

313 reviews

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5.0

All reviews

(313)

42,359 reviews in the last 12 months

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Rated 5 out of 5 stars

Had an issue with my social media and…

Had an issue with my social media and Theo was helpful in sorting this out for me.

February 28, 2025
Unprompted review
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Reply from Vodafone UK - Bexleyheath

Hi John,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came into the Vodafone branch in…

I came into the Vodafone branch in Bexleyheath. Looking for help that required patience and persistence. Thankfully I came across Aaliyah, who explained everything in detail and took the time to answer my questions. Thank you so much again Aaliyah.

February 26, 2025
Unprompted review
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Reply from Vodafone UK - Bexleyheath

Thank you for the incredible feedback for Aaliyah, it means a lot to us! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

We are really happy with the service…

We are really happy with the service and we are happy with the purchase very helpful and we will advise family and friends to come here

February 24, 2025
Unprompted review
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Reply from Vodafone UK - Bexleyheath

Hi Nicole. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I saw Mehmet at the Vodafone branch

I saw Mehmet at the Vodafone branch. Was quick effective and got to the point.

February 23, 2025
Unprompted review
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Reply from Vodafone UK - Bexleyheath

Hi Morris. Thank you for your review for Mehmet. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We visit your shop in Bexleyheath this…

We visit your shop in Bexleyheath this morning.Your sales adviser -Ryan is very helpful and patient. I have a good experience and happy.Thank you

February 8, 2025
Unprompted review
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Reply from Vodafone UK - Bexleyheath

Hi Vera, Thanks for your lovely words for Ryan in the Bexleyheath store. All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

I received excellent service and…

I received excellent service and excellent deals Theo is an asset to your company

February 4, 2025
Unprompted review
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Reply from Vodafone UK - Bexleyheath

Hi Margaret,

It's great to see your kind words for Theo, we really appreciate your feedback. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Fahim was very good helped me with my…

Fahim was very good helped me with my data transfer

January 31, 2025
Unprompted review
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Reply from Vodafone UK - Bexleyheath

Hi Kekou,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

The customer advisor Theo who served us…

The customer advisor Theo who served us was very helpful in taking us through the options we had and to get the best phone and package to suit our needs.

January 18, 2025
Unprompted review
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Reply from Vodafone UK - Bexleyheath

Hello, Richard,

It's great to hear that you received a 5 star service from Theo! Thanks for taking the time to provide feedback on this.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was seen by Mehmet

Was seen by Mehmet, he gave me a great deal on my sim as well as giving me a great deal converting me to Vodafone broadband. He was very knowledgeable and explained everything clearly. Would recommend getting seen by Mehmet

January 18, 2025
Unprompted review
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Reply from Vodafone UK - Bexleyheath

Hi Dean,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Holly was extremely helpful today and…

Holly was extremely helpful today and explained everything clearly a very nice person to do business with

January 17, 2025
Unprompted review
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Reply from Vodafone UK - Bexleyheath

Hi Gill,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan was very patient and helpful with…

Ryan was very patient and helpful with my data transfer. He explained everything very well. He was very polite. Good customer service xx

January 10, 2025
Unprompted review
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Reply from Vodafone UK - Bexleyheath

Hi Susan,

It's great to see your kind words for Ryan, we really appreciate your feedback. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Michael and Theodora Vodafone Bexley health

Michael and Theodora, These are people who are ready to help customers with a smile.
I had a problem with my sim card a while ago, Rain was also very responsive and fixed the problem for me. I'm sorry I can't give more than 5 stars for this branch. From now on, whenever I need information or have any problem, I will always seek help at this branch.People are responsive and explain everything in detail and offer all the options that are good for customers 👍👍👍🙏🙏🙏

January 3, 2025
Unprompted review
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Reply from Vodafone UK - Bexleyheath

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Holly was amazing and gave excellent…

Holly was amazing and gave excellent service!

December 13, 2024
Unprompted review
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Reply from Vodafone UK - Bexleyheath

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mehmet served me

Mehmet served me, he by himself manually transferred, all my contacts all 100 of them. As well as gave me a great deal for my sim. Amazing would recommend getting seen by mehmet

December 13, 2024
Unprompted review
Vodafone UK - Bexleyheath logo

Reply from Vodafone UK - Bexleyheath

Hey Sue,

Thanks for the lovely review and fantastic support for Mehmet.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helen was so helpful and answered all…

Helen was so helpful and answered all my queries straight away and seemed to put me at ease with frank answers

December 9, 2024
Unprompted review
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Reply from Vodafone UK - Bexleyheath

Hi James,

What super feedback for Helen! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Theo is really efficient

Theo is really efficient, helpful and nice . She got me good deals in no time .

December 9, 2024
Unprompted review
Vodafone UK - Bexleyheath logo

Reply from Vodafone UK - Bexleyheath

Hello,

It's great to hear about the positive experience which you had with Theo. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Coming to the Vodafone branch in…Ryan

Coming to the Vodafone branch in Bexleyheath Broadway I found that your sales advisor Ryan was very helpful, so much that helped me on my second visit to your branch..Ryan helped me with my upgrade and my New phone.
I would recommend Ryan's Professional attitude to any of my friends and family who are also with Vodafone

December 9, 2024
Unprompted review
Vodafone UK - Bexleyheath logo

Reply from Vodafone UK - Bexleyheath

Hello, Fiona,

Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Ryan.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Holly was exceptionally helpful

Holly was exceptionally helpful

December 9, 2024
Unprompted review
Vodafone UK - Bexleyheath logo

Reply from Vodafone UK - Bexleyheath

Hello, Michael,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience and great offer

My experience at the Bexleyheath store was fantastic and found a great offer for both my partner and myself. I’d definitely like to shout out Fahim, the customer service agent there who was amazing. He was patient and helped us find a great deal.

December 7, 2024
Unprompted review
Vodafone UK - Bexleyheath logo

Reply from Vodafone UK - Bexleyheath

Hi. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fahim

Fahim was very helpful, did what we asked straight away and very quickly. My mum also needed help and came up with a solution very quickly.
Nothing was to hard for him.
Perfect service!

December 7, 2024
Unprompted review
Vodafone UK - Bexleyheath logo

Reply from Vodafone UK - Bexleyheath

Hi Niamh. Thank you for your review for Fahim. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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