Dil helped me out massively today. I ordered my phone online and once into store he was able to sort me out with a much better deal. Very happy with my experience today and would recommend speaking wi... See more
Company replied
Location
Switch location127 High Street, B14 7BW Birmingham, GB
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See what reviewers are saying
Dil was very helpful and approachable. He explained everything in detail. He helped us with five contractors. I found Dil very friendly, professional, knowledgeable, and accommodating. I am very ple... See more
Company replied
I was assisted by Indie. Indie was polite , easy to talk to and was able to explain in detail with patience . She had a good understanding of the business products and used her knowledge to get the be... See more
Company replied
Kasim was fantastic, experienced, explicit and easygoing working with me. He's always ready to solve further issues in case they surface. We need more ' Kasims' in Vodafone centres.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Birmingham King's Heath
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
127 High Street, B14 7BW, Birmingham, United Kingdom
4.9
Excellent
606 reviews
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This company invites their customers to review, whether positive or negative
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kasim was helpful gave me good price…
kasim was helpful gave me good price for phone and tablet
March 2, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Goran,
Thanks for the lovely review and fantastic support for Kasim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went into the city centre Vodafone…
Went into the city centre Vodafone store who didn’t seem interested in my issue. Went into the kings heath branch spoke to Poppy, Dil & Kasim. They were great. Helped resolve my sim issues and even secured me a new sim only for my iPad. Amazing customer service
February 26, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Jake,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kasim was helpful reduced my bills
February 25, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Amjad,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kas was a brilliant help and made it…
Kas was a brilliant help and made it easy to understand
February 23, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Carl,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kasim was very helpful and charming.
February 20, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tayibah was helpful and belped us get a…
Tayibah was helpful and belped us get a great deal
February 19, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kasim was really helpful helped with…
Kasim was really helpful helped with the phone order we had placed as well as helping us with switching broadband, which i previously struggled with. He was very professional and explained everything to us and advised us on all questions we had. We will be coming back to this store agaon if we need anything. Thanks Kasim
February 18, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tabs was great help and very kind
Tabs was great help and very kind
February 12, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Sandra,
Thanks for the lovely review and fantastic support for Tabs.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Birmingham King's Heath
Hey Pamela
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Tabs was amazing
February 10, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Jason,
Thanks for the lovely review and fantastic support for Tabs.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dil helped me out today with a…broadband
Dil helped me out today with a broadband issue, did an amazing job with assisting me. Very happy with the service today. Much appreciated
February 10, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Ve leonard,
Thanks for the lovely review and fantastic support for Dil.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Birmingham King's Heath
Hey Ann,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kasim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam and Kas are very helpful
Sam and Kas are very helpful, very informative and take the time to explain and make sure that your needs are met.
Sam on particular was very helpful in explaining exactly what my products woukd offer me.
Very helpful team in Kings Heath
February 9, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Poppy was very friendly and very nice
Poppy was very friendly and very nice
February 7, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Majestyk,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kasim was very helpful today with the…
Kasim was very helpful today with the sim deal
February 7, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Hamza
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Dil was very helpful with getting me a…
Dil was very helpful with getting me a replacement phone and changing my plan. Dil was also professional and helped sort my problem out
February 6, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Luke,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kasim helped me fix my phone issue
Kasim helped me fix my phone issue, got me a great deal on my broadband and SIM cards and helped me keep my number very happy
February 5, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Ian,
Thanks for the lovely review and fantastic support for Kasim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Poppy was very helpful and patient
Poppy was very helpful and patient, smiley and very non judgemental.
February 4, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Tabs was great help and knew what she…
Tabs was great help and knew what she was talking about
February 3, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Bamanga
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Birmingham King's Heath
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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