I had a really great experience at Vodafone King’s Heath. Indi was absolutely fantastic — she was friendly, patient and very professional. She took the time to listen to me, explained everything clea... See more
Company replied
127 High Street, B14 7BW Birmingham, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I had a really great experience at Vodafone King’s Heath. Indi was absolutely fantastic — she was friendly, patient and very professional. She took the time to listen to me, explained everything clea... See more
Company replied
Dil & Sam Been having huge issues via telephone in regards to my home band. Vodaphone has set me up an account three times then cancelled. Walked into vodaphone in Kingsheath they was a huge hel... See more
Company replied
Yeah, it was a straight forward experience, walked in, being attended to for a few hours and my stuff was sorted. Thanks indie
Company replied
I was assisted by Indie. Indie was polite , easy to talk to and was able to explain in detail with patience . She had a good understanding of the business products and used her knowledge to get the be... See more
Company replied
Written by the company
127 High Street, B14 7BW, Birmingham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dil was helpful for me today helped me with all my issues was having with my phone and also put me on a better plan wich helped me alot has my phone bill has been reduced wich I realy appreciate good day overall for me thanks too dil

Reply from Vodafone UK - Birmingham King's Heath
Kingsheath Vodafone is brilliant amazing service from Sam, Kas and Dil really welcoming and efficient

Reply from Vodafone UK - Birmingham King's Heath
Kas was very friendly very helpful and very knowledgeable .
Very grateful for the help.

Reply from Vodafone UK - Birmingham King's Heath

Reply from Vodafone UK - Birmingham King's Heath
Kasim was excellent in every way , ten out of ten

Reply from Vodafone UK - Birmingham King's Heath
joshua he is very good and funny boy he help aoot we are happy we well come again

Reply from Vodafone UK - Birmingham King's Heath
Indie was a great advisor, she was able fo talk me through all the deals for my device.
Thank you for services definitely recommend this store

Reply from Vodafone UK - Birmingham King's Heath
I had the absolute pleasure of dealing with Dill and he was professional, experienced and a delight to deal with.
I had a very efficient buying process and experience.
Thank you Dill.

Reply from Vodafone UK - Birmingham King's Heath
Kas was very professional and easy to deal with daughter iscvery happy with her phone

Reply from Vodafone UK - Birmingham King's Heath
Indie was helpful thank you for getting me my new phone

Reply from Vodafone UK - Birmingham King's Heath
Kasim was very helpful, has done his job properly and make sure to sort my account so my Vodafone visits will be a lot easier and faster

Reply from Vodafone UK - Birmingham King's Heath
Kasim was brilliant in helping me get my first phone contract sorted and kept things very simple and helped me get a better price. Brilliant customer service.

Reply from Vodafone UK - Birmingham King's Heath
I had a really great experience at Vodafone King’s Heath. Indi was absolutely fantastic — she was friendly, patient and very professional. She took the time to listen to me, explained everything clearly and went above and beyond to help me get everything sorted.
Excellent customer service from Indi. She is a real credit to the Vodafone team and I would definitely recommend her and this store to anyone. Thank you, Indi, for all your help!

Reply from Vodafone UK - Birmingham King's Heath
Came in to upgrade my phone and find a better deal and was really happy with the outcome. Indie was so helpful and found a great deal for both me and my mom to upgrade to. Really happy with her customer service.

Reply from Vodafone UK - Birmingham King's Heath

Reply from Vodafone UK - Birmingham King's Heath
kasim was very helpful and informative would definitely recommend

Reply from Vodafone UK - Birmingham King's Heath
Indie was very helpful for getting me a sim card. Thank you

Reply from Vodafone UK - Birmingham King's Heath

Reply from Vodafone UK - Birmingham King's Heath
Bit of a wait to be served, however Joshua was really helpful and explained details.

Reply from Vodafone UK - Birmingham King's Heath
Dil was really helpful, helped me pick a nice new phone today. got it sorted with minutes, any questions he answered, and made sure I got the right price for me

Reply from Vodafone UK - Birmingham King's Heath
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.