I had a really great experience at Vodafone King’s Heath. Indi was absolutely fantastic — she was friendly, patient and very professional. She took the time to listen to me, explained everything clea... See more
Company replied
127 High Street, B14 7BW Birmingham, GB
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I had a really great experience at Vodafone King’s Heath. Indi was absolutely fantastic — she was friendly, patient and very professional. She took the time to listen to me, explained everything clea... See more
Company replied
Yeah, it was a straight forward experience, walked in, being attended to for a few hours and my stuff was sorted. Thanks indie
Company replied
Dil & Sam Been having huge issues via telephone in regards to my home band. Vodaphone has set me up an account three times then cancelled. Walked into vodaphone in Kingsheath they was a huge hel... See more
Company replied
Kasim was very helpful, has done his job properly and make sure to sort my account so my Vodafone visits will be a lot easier and faster
Company replied
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127 High Street, B14 7BW, Birmingham, United Kingdom
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joshua he is very good and funny boy he help aoot we are happy we well come again

Reply from Vodafone UK - Birmingham King's Heath
Indie was a great advisor, she was able fo talk me through all the deals for my device.
Thank you for services definitely recommend this store
I had the absolute pleasure of dealing with Dill and he was professional, experienced and a delight to deal with.
I had a very efficient buying process and experience.
Thank you Dill.

Reply from Vodafone UK - Birmingham King's Heath
Kas was very professional and easy to deal with daughter iscvery happy with her phone

Reply from Vodafone UK - Birmingham King's Heath
Indie was helpful thank you for getting me my new phone

Reply from Vodafone UK - Birmingham King's Heath
Kasim was very helpful, has done his job properly and make sure to sort my account so my Vodafone visits will be a lot easier and faster

Reply from Vodafone UK - Birmingham King's Heath
Kasim was brilliant in helping me get my first phone contract sorted and kept things very simple and helped me get a better price. Brilliant customer service.

Reply from Vodafone UK - Birmingham King's Heath
I had a really great experience at Vodafone King’s Heath. Indi was absolutely fantastic — she was friendly, patient and very professional. She took the time to listen to me, explained everything clearly and went above and beyond to help me get everything sorted.
Excellent customer service from Indi. She is a real credit to the Vodafone team and I would definitely recommend her and this store to anyone. Thank you, Indi, for all your help!

Reply from Vodafone UK - Birmingham King's Heath
Came in to upgrade my phone and find a better deal and was really happy with the outcome. Indie was so helpful and found a great deal for both me and my mom to upgrade to. Really happy with her customer service.

Reply from Vodafone UK - Birmingham King's Heath

Reply from Vodafone UK - Birmingham King's Heath
kasim was very helpful and informative would definitely recommend

Reply from Vodafone UK - Birmingham King's Heath
Indie was very helpful for getting me a sim card. Thank you

Reply from Vodafone UK - Birmingham King's Heath

Reply from Vodafone UK - Birmingham King's Heath
Bit of a wait to be served, however Joshua was really helpful and explained details.

Reply from Vodafone UK - Birmingham King's Heath
Dil was really helpful, helped me pick a nice new phone today. got it sorted with minutes, any questions he answered, and made sure I got the right price for me

Reply from Vodafone UK - Birmingham King's Heath
Yeah, it was a straight forward experience, walked in, being attended to for a few hours and my stuff was sorted. Thanks indie

Reply from Vodafone UK - Birmingham King's Heath

Reply from Vodafone UK - Birmingham King's Heath
Kasim was of an mazing help multitask whit my 5 business numbers and sorted on time to keep my business going.
Thank you again

Reply from Vodafone UK - Birmingham King's Heath
I am very happy with my experience as I coming up to 80 years young & not being very tech savvy every was explained to be & made it so easy to understand.
Indi in the Kings Heath Branch of Vodafone was fantastic. I’m sure she will go far.

Reply from Vodafone UK - Birmingham King's Heath
Kas he help me.alot i want to say thankyoi to him so much

Reply from Vodafone UK - Birmingham King's Heath
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