Dil was very helpful and approachable. He explained everything in detail. He helped us with five contractors. I found Dil very friendly, professional, knowledgeable, and accommodating. I am very ple... See more
Company replied
127 High Street, B14 7BW Birmingham, GB
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Dil was very helpful and approachable. He explained everything in detail. He helped us with five contractors. I found Dil very friendly, professional, knowledgeable, and accommodating. I am very ple... See more
Company replied
Kasim was fantastic, experienced, explicit and easygoing working with me. He's always ready to solve further issues in case they surface. We need more ' Kasims' in Vodafone centres.
Company replied
I was assisted by Indie. Indie was polite , easy to talk to and was able to explain in detail with patience . She had a good understanding of the business products and used her knowledge to get the be... See more
Company replied
Dil & Sam Been having huge issues via telephone in regards to my home band. Vodaphone has set me up an account three times then cancelled. Walked into vodaphone in Kingsheath they was a huge hel... See more
Company replied
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127 High Street, B14 7BW, Birmingham, United Kingdom
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The sales advisor Indi was very helpful and explained everything clearly. She made the transaction easy.

Reply from Vodafone UK - Birmingham King's Heath
Thank you Vodafone kings Heath branch . Great service .
Very professional. Felt very comfortable and welcomed.
Big shout out to Dil. Who sorted me out with a great deal .
And answered all my questions.
Thank you Dil.
Five stars all the way.
Thank you Vodafone kings Heath .

Reply from Vodafone UK - Birmingham King's Heath
Joshua helped me with mt app today - very good service

Reply from Vodafone UK - Birmingham King's Heath
kasim has always been helpful in dealing with any problems snd making sure we are sorted out.

Reply from Vodafone UK - Birmingham King's Heath
Kas very good service happy with new phone give me better deal than online

Reply from Vodafone UK - Birmingham King's Heath
Kasim was very helpful and a great guy, had nice experience

Reply from Vodafone UK - Birmingham King's Heath
Dil got me a really great offer and was really helpful.

Reply from Vodafone UK - Birmingham King's Heath
Super helpful and lovely staff.
I needed an upgrade and a spare sim and they were knowledgable of the products and helped me keep in my budget.

Reply from Vodafone UK - Birmingham King's Heath
Kas was very helpful and got me a good deal with a tab

Reply from Vodafone UK - Birmingham King's Heath

Reply from Vodafone UK - Birmingham King's Heath
Kasim was a breath of fresh air ,made the load of my day much lighter. He explained all the nessary things i required to know,plus kostbof all he brought to my attention that there were exceptional phone deals and shop items that were of my intress,filled me in on all and i gladly say i ended up with a newer phone that suites my needs of my requirements.I truly am content of his services and overall services .p

Reply from Vodafone UK - Birmingham King's Heath
Indie was very polite and professional. She explained everything clearly

Reply from Vodafone UK - Birmingham King's Heath
Kas.good customer service nd support.great service

Reply from Vodafone UK - Birmingham King's Heath
Dil & Josh, we’re very patient and helpful, my phone had been stolen, they did everything they could to help, and get me back online, even though this was a challenging problem. Thanks both!!

Reply from Vodafone UK - Birmingham King's Heath
Kasim was helfpul would recommend to everyone

Reply from Vodafone UK - Birmingham King's Heath
Dil was very patient and understanding today! Very greatful for him helping me and listening to my reasoning for what phone I wanted.

Reply from Vodafone UK - Birmingham King's Heath
Indie was great and informative. Very satisfied with her customer service

Reply from Vodafone UK - Birmingham King's Heath
Kas helped me a lot
Answered my questions and polite
Always happy will return as usual

Reply from Vodafone UK - Birmingham King's Heath
Indie
Today I popped into Vodafone to sort out why my data wasn’t working and the lady helped me sort it out and help me sort a deal for my iPad indie was a great help for me and my family, great service

Reply from Vodafone UK - Birmingham King's Heath
Kasim has helped me get my first phone has good customer service

Reply from Vodafone UK - Birmingham King's Heath
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