Dil was very helpful and approachable. He explained everything in detail. He helped us with five contractors. I found Dil very friendly, professional, knowledgeable, and accommodating. I am very ple... See more
Company replied
127 High Street, B14 7BW Birmingham, GB
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Dil was very helpful and approachable. He explained everything in detail. He helped us with five contractors. I found Dil very friendly, professional, knowledgeable, and accommodating. I am very ple... See more
Company replied
Kasim was fantastic, experienced, explicit and easygoing working with me. He's always ready to solve further issues in case they surface. We need more ' Kasims' in Vodafone centres.
Company replied
Joshua and Sam were great and convinced me to make the big switch in phone contract and broadband. I was reluctant but they convinced me. Great job and good service! They talked me through all of the... See more
I was assisted by Indie. Indie was polite , easy to talk to and was able to explain in detail with patience . She had a good understanding of the business products and used her knowledge to get the be... See more
Company replied
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127 High Street, B14 7BW, Birmingham, United Kingdom
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Kas he help me.alot i want to say thankyoi to him so much

Reply from Vodafone UK - Birmingham King's Heath

Reply from Vodafone UK - Birmingham King's Heath
Kas was very good and great service

Reply from Vodafone UK - Birmingham King's Heath

Reply from Vodafone UK - Birmingham King's Heath
Great service!!! Indi was really helpful and made suggestions for the best deal. Thank you!!!

Reply from Vodafone UK - Birmingham King's Heath
Dil and Indi were
Your good man and woman very good service

Reply from Vodafone UK - Birmingham King's Heath
Dill and Sam were fantastic and very helpful. I would highly recommend.

Reply from Vodafone UK - Birmingham King's Heath
Indie, Sam n Joshua sorted us an incredible deal for our new iPhones and a laptop. They explained from start to finish the transfer process. I rate this Vodafone shop in Kings Heath, Birmingham.

Reply from Vodafone UK - Birmingham King's Heath
Dil was an amazing and very helpful explained everything professionally, gave me the best deal, im very satisfied with his job, thank you.

Reply from Vodafone UK - Birmingham King's Heath

Reply from Vodafone UK - Birmingham King's Heath
Kas and Joshua
They were very helpful and friendly during our visit to Vodafone

Reply from Vodafone UK - Birmingham King's Heath
Joshua and Indi very productive very good with clear communication polite well spoken and worked well together and also as individuals …. Team work makes the dream work

Reply from Vodafone UK - Birmingham King's Heath
Indi and the team were great, gave knowledgeable advice and helped my upgrade go smoothly. Very happy with service

Reply from Vodafone UK - Birmingham King's Heath
Joshua was very helpful in Vodafone kings heath Birmingham branch. He went above and beyond to resolve my issue when no one else could.

Reply from Vodafone UK - Birmingham King's Heath
Kasim was great fantastic service as usual

Reply from Vodafone UK - Birmingham King's Heath
Dil was so helpful and patient.
I'm very impressed with the service I received x

Reply from Vodafone UK - Birmingham King's Heath
Kasim was brilliant helpful and got it sorted

Reply from Vodafone UK - Birmingham King's Heath
I was seen by Indi how was very helpful help me with my requirements which was very helpful was happy with the meet

Reply from Vodafone UK - Birmingham King's Heath
Big up to Kas who helped me get a good deal on internet, he was full of knowledge and helped me out a lot. Also thank you to lady for the banter. Visit on the 21/07/26 - message for the boss man in charge give these guys a pay rise :)

Reply from Vodafone UK - Birmingham King's Heath
Dil & Sam
Been having huge issues via telephone in regards to my home band. Vodaphone has set me up an account three times then cancelled. Walked into vodaphone in Kingsheath they was a huge help. Much appreciate. They sorted my issue. Very happy customer.
Thanks again

Reply from Vodafone UK - Birmingham King's Heath
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