I would like to say a big thank you to Sam, Indi and Joshua for helping me with my new iPhone and iPad. They provided excellent customer service, were very helpful and patient, and made everything eas... See more
Company replied
Location
Switch location127 High Street, B14 7BW Birmingham, GB
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Dil was very helpful, very knowledgeable and helped us pick the correct device in line with our needs, we walked in with no solution but walked out with the best solution.
Company replied
Dil & Sam Been having huge issues via telephone in regards to my home band. Vodaphone has set me up an account three times then cancelled. Walked into vodaphone in Kingsheath they was a huge hel... See more
Company replied
Indie was very good, efficient and helpful. She put a new plan on my phone as I didn't have the confidence to do it myself.
Company replied
Company details
- Mobile Network Operator
- also in
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Birmingham King's Heath
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
127 High Street, B14 7BW, Birmingham, United Kingdom
5.0
Excellent
644 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Kas was very helpful explain the merger…
Kas was very helpful explain the merger and got me a great discount!
Easy process
September 17, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Henry,
Thanks for the lovely review and fantastic support for Kas. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Indi the sales advisor was very good
Indi the sales advisor was very good, she knew what she was doing and it was a quick and easy process
September 17, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Claire,
Thanks for the lovely review and fantastic support for Indi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kas and Josh were very helpful and…
Kas and Josh were very helpful and friendly - got job done !
September 16, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sorted my contract out very swiftly…
Sorted my contract out very swiftly done by Sam and Kasim.
September 14, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Mary,
Thanks for the lovely review and fantastic support for Sam and Kasim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dil was extremely helpful and friendly
Dil was extremely helpful and friendly. He took his time explaining all the offers and phone plans available. He did not rush us just to make a sale! Thank you Dil
September 14, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Basma,
Thanks for the lovely review and fantastic support for Dil. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks Dil!
Dil helped me out massively today. I ordered my phone online and once into store he was able to sort me out with a much better deal. Very happy with my experience today and would recommend speaking with Dil whenever you visit this store!
September 11, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Jack,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kasim- Great service
Kasim- Great service, Very helpfull.
Knows his stuff
September 11, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Roy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you to Joshua, Indi and Sam
Thank you to Joshua, Indi and Sam very helpful and amazing, I was satisfied with the service and I know my WiFi will be amazing
September 10, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
This is fantastic to hear! We really appreciate the feedback and are so glad you had such a positive experience with our team. We're confident you'll enjoy your amazing WiFi!
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Thank you indie
Thank you indie. You have been helpful with what offers you have provided for me today.
September 10, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
This is fantastic to hear! We really appreciate the feedback and are glad we could help with the offers provided from Indie.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Joshua and Sam were great and convinced…
Joshua and Sam were great and convinced me to make the big switch in phone contract and broadband. I was reluctant but they convinced me. Great job and good service! They talked me through all of the different offers and I even went to EE for a counter offer. They talked me through every step of the process and were even nice to my 2 year old son 🎉
September 10, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hi Joe. This is really lovely to hear, thanks for the review! It's wonderful to know our team provided such great service and made the process so smooth, even with your little one present.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Kas and the people in the kings heath…
Kas and the people in the kings heath store Sam, Indi and Joshua were very helpfull went above and beyond explained everything
September 9, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service
Kasim very good at his job was happy with this customer service and was brilliant would recommend
September 8, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Paul,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kasim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dil was extremely helpful and explained…
Dil was extremely helpful and explained everything so we could understand
September 7, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hi. This is fantastic to hear! We really appreciate you sharing such positive feedback about the clear explanations provided. It's always great to know our team is being helpful.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Kasim was brilliant
Kasim was brilliant , was able to help with all areas . Sorted a new phone , and insurance claim and upgraded my broadband
Really helpful and polite man
September 5, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Kelly,
Thanks for the lovely review and fantastic support for Kasim. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kasim was fantastic
Kasim was fantastic, experienced, explicit and easygoing working with me. He's always ready to solve further issues in case they surface. We need more ' Kasims' in Vodafone centres.
September 4, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Ojeh,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dil was very helpful and approachable
Dil was very helpful and approachable. He explained everything in detail. He helped us with five contractors. I found Dil very friendly, professional, knowledgeable, and accommodating.
I am very pleased with the device provided by Dil.
September 4, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Ravinder,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kas and inds were very helpful and…
Kas and inds were very helpful and stayed behind to help with my query and sim deal defo recommend
September 2, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Ali,
Thanks for the lovely review and fantastic support for Kas and Inds.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kas was helpful with my phone faulty…
Kas was helpful with my phone faulty issue
September 1, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Ellen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dil is very efficient and professional
Dil is very efficient and professional
Thank you so much
September 1, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Angel,
Thanks for the lovely review and fantastic support for Dil.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Joshua was helpful today with…
Joshua was helpful today with onboarding setup of sims.
September 1, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Ihtisham,
Thanks for the lovely review and fantastic support for Joshua.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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