Dil was very helpful and approachable. He explained everything in detail. He helped us with five contractors. I found Dil very friendly, professional, knowledgeable, and accommodating. I am very ple... See more
Company replied
Location
Switch location127 High Street, B14 7BW Birmingham, GB
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See what reviewers are saying
Kasim was fantastic, experienced, explicit and easygoing working with me. He's always ready to solve further issues in case they surface. We need more ' Kasims' in Vodafone centres.
Company replied
Joshua and Sam were great and convinced me to make the big switch in phone contract and broadband. I was reluctant but they convinced me. Great job and good service! They talked me through all of the... See more
I was assisted by Indie. Indie was polite , easy to talk to and was able to explain in detail with patience . She had a good understanding of the business products and used her knowledge to get the be... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Birmingham King's Heath
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
127 High Street, B14 7BW, Birmingham, United Kingdom
4.9
Excellent
602 reviews
Asks customers to review
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Indie
Indie
Today I popped into Vodafone to sort out why my data wasn’t working and the lady helped me sort it out and help me sort a deal for my iPad indie was a great help for me and my family, great service
July 1, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Chloe,
Thanks for the lovely review and fantastic support for Indie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kasim has helped me get my first phone…
Kasim has helped me get my first phone has good customer service
June 29, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Libby,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant
Came here today to get a phone was brilliant service very informative the woman who served us indie was lovely great experience
June 25, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Lea,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kas was extremely friendly and very…
Kas was extremely friendly and very helpful.
June 24, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hi Rod, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Birmingham King's Heath
Hey Christopher,
Thanks for the lovely review and fantastic support for Kasim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Had help with purchasing a new phone…
Had help with purchasing a new phone after having issues with my previous. Indi was extremely helpful and made the entire experience clear and concise as well as friendly service.
June 23, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Birmingham King's Heath
Hey Bethelehem,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dil was really helpful and gave me…
Dil was really helpful and gave me amazing service with lots of great advice about sorting out an interim solution for WiFi and additional help sorting out broadband for a new property.
June 22, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Catherine,
Thanks for the lovely review and fantastic support for Dil.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I got the best service from Sam and…
I got the best service from Sam and Kasim. They talked me through my options and explained everything in detail and helped make the best choice.
June 20, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dil was very helpful finding the best…
Dil was very helpful finding the best deals for us thank you!
June 19, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kasim was very helpful
Kasim was very helpful, patient and extremely courteous.
June 18, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey John,
Thanks for the lovely review and fantastic support for Kasim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kasim was very good at listening to…
Kasim was very good at listening to what I wanted and very very helpful. There was no pressure at all and no messing around. Very happy customer from today's visit.
June 17, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Mary,
Thanks for the lovely review and fantastic support for *AGENT NAME*. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Indi was great
Indi was great. She advised on the plans and mobile options and gave me the opportunity to make a guided choice. I will definitely visit and recommend the store to friends and family
June 17, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Jaden,
Thanks for the lovely review and fantastic support for Indi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The customer service from Sam and Indi…
The customer service from Sam and Indi was exceptional. They were very helpful and helped me purchase a new phone.
June 16, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Houssein,
Thanks for the lovely review and fantastic support for Sam and Indi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Perfect Experience
Had a brilliant experience with Mr Dilpesh, very clear and concise with his explanation and despite us running over closing time was happy to explain the ins and outs of my contract
Will defo be going back again!
June 15, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kasim was I am very happy with the…
Kasim was I am very happy with the Service here.
Graham Wright
June 13, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Graham,
Thanks for the lovely review and fantastic support for Kasim. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Indi was very helpful
Indi was very helpful, and supportive, answered all my question and help compare prices.
June 13, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Kas brilliantly helpful.nothing was too…
Kas brilliantly helpful.nothing was too much trouble.
June 11, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Francesca,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I’d like to thank indie very much for…
I’d like to thank indie very much for her help this morning. Very helpful
June 11, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Terry,
Thanks for the lovely review and fantastic support for Indie .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kas was very supportive
Kas was very supportive, helpful and resolved my issue swiftly. Recommended
June 10, 2026
Unprompted review
Reply from Vodafone UK - Birmingham King's Heath
Hey Irfaan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
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