Sayed was very patient, and took me through a variety of options until I found what best suited my needs.
Company replied
63 DeansGate, BL1 1HQ Bolton, GB
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Sayed was very patient, and took me through a variety of options until I found what best suited my needs.
Company replied
I came into Vodafone very disillusioned because of various problems over the phone, but Lee at the Vodafone shop in Bolton fixed everything, hence I’ve got my broadband at super speed at a great great... See more
Company replied
Was previously with EE and was a bit disappointed by their renewal offer and customer service. Visited the Bolton Vodafone store and was dealt with by Matt who took time with me to explain everything... See more
Company replied
Came in for some support. Lee was amazing, so friendly, chatty and experienced. He helped me understand some minor tech issues with my current device which helped me with my initial query. And then he... See more
Company replied
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63 DeansGate, BL1 1HQ, Bolton, United Kingdom
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Nice and fast service 😊😊😊😊
Good experience with Lee

Reply from Vodafone UK - Bolton
Lee has been brilliant since my 1st visit making everything easy to understand and was very willing to help me with my promotion claim when I came to collect my phone. 2nd visit collecting my new phone again service excellent and easy to understand and as promised helped me with my promotion claim

Reply from Vodafone UK - Bolton
Aron was very help full today. Will be back again. Alway s use voda phone.

Reply from Vodafone UK - Bolton
Thank you so much sir Lee for for understanding everything so clearly thanking you for your service

Reply from Vodafone UK - Bolton
Emily was really helpful when sorting out my upgrades and super polite. Can't recommend enough

Reply from Vodafone UK - Bolton
Lee is a wonderful staff. He is so helpful and give us great advice.

Reply from Vodafone UK - Bolton
Purchased a new iPhone/plan and was dealt with exceptionally by Liam - everything explained well and made the process smooth. Thanks.

Reply from Vodafone UK - Bolton
Aaron was very kind, friendly, knowledgeable and spend a lot of time finding me the best deal and saving me money.

Reply from Vodafone UK - Bolton

Reply from Vodafone UK - Bolton
Lee was fantastic never had Any problems with Vodafone been with them for years now.

Reply from Vodafone UK - Bolton
Good friendly quick service, chrissy negated issues created by my own account

Reply from Vodafone UK - Bolton
Lee was very helpful and patient good customer service

Reply from Vodafone UK - Bolton
Informed with all the relevant data. Explained each test. Friendly

Reply from Vodafone UK - Bolton
Aaron at Bolton was awesome very helpful.

Reply from Vodafone UK - Bolton
Matt. Is an excellent member of staff very helpful knowledgable lovely young man

Reply from Vodafone UK - Bolton
Great service , got a great deal on my mobile sim only , and changed to Vodaphone broadband also . Lee was very informative

Reply from Vodafone UK - Bolton
Katie from Bolton was so lovely, patient and efficient. She listened to my requests and sorted me out with a better tariff stress free and professional. I had tried completing my activities on line but I struggled and Katie was kind and really helpful. Thank you 😊

Reply from Vodafone UK - Bolton

Reply from Vodafone UK - Bolton
Matt was mega helpful in every way. I am a 70 year old man with very poor technology knowledge. Matt was helpful, patient, and achieved everything I required. Absolutely 1st class.

Reply from Vodafone UK - Bolton
My son wanted to change mobile provider and move over to Vodafone. Emily was a wonderful help in discussing which plan would be the most beneficial to suit his needs. Everything was dealt with fantastic customer care, making it a great overall experience. We will definitely recommend Vodafone to others.

Reply from Vodafone UK - Bolton
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