We had such a great experience with Lee when getting a SIM card for my daughter’s first ever phone. He made the whole experience really personal and exciting for her, which made such a difference... See more
Company replied
Location
Switch location36 Braccan Walk, RG12 1BE Bracknell, GB
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See what reviewers are saying
Went to Vodafone to see if I could get my daughter a sim only deal, Lee was very friendly and offered to help me look into this and I came out with a better deal on my own existing contract. Great cus... See more
Company replied
Joshua helped my partner and I start 2 new contracts. He was exceptionally helpful. Called our old supplier to clarify an account problem. No hard sell just great advice and made everything very easy.... See more
Company replied
Pikl has been extremely helpful, courteous and showed lots of patience with me. She wll be a credit to your company and I have no hesitation in recommending her to friends and family. Thank you a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bracknell The Lexicon
Written by the company
Contact info
36 Braccan Walk, RG12 1BE, Bracknell, United Kingdom
5.0
Excellent
828 reviews
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Kim - Vodafone Bracknell
I would like to thank Kim from the Vodafone Bracknell store for fixing my eSIM issue. It took him a short period of time to move the eSIM to my new phone. Two Customer Support Agents were not very helpful.
Thanks once again.
June 10, 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hey Wayne,
Thanks for the lovely review and fantastic support for Kim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bracknell The Lexicon
Hi Lu, thank you so much for your wonderful review and the amazing support you’ve shown for Hin, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Absolutely amazing experience with Kim…
Absolutely amazing experience with Kim from Bracknell- got everything I needed and more. Was felt like a valued long term customer
June 7, 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hey Alexander,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bracknell The Lexicon
Hey Joseph,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hin is very helpful for us
June 7, 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Stuart was perfect and yet again sorted…
Stuart was perfect and yet again sorted myself and family out. This is why we come to a store! Top rate customer service
June 6, 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade
We came in to the Bracknell store to upgrade my wife’s phone. Stuart, the store manager helped us to decide on the ideal phone. He was very polite, knowledgeable and professional. We will definitely be coming back to the store in future.
June 5, 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hey Matthew,
Thanks for the lovely review and fantastic support for Stuart.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Stuart at Bracknell store is amazing
Stuart at Bracknell store is amazing! So helpful and quick at upgrading our phones
June 5, 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hey Meredith,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and extremely proficient…
Very helpful and extremely proficient and professional. Answered all our questions courteously Thank you Iyanu.
June 5, 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hey Robin,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Iyanu was very knowledgeable and very…
Iyanu was very knowledgeable and very helpful, perfect customer service, a very happy young lady, Vodaphone are very lucky to have her as an employee.
June 5, 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hey Sandra,
Thanks for the lovely review and fantastic support for Iyanu.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service.
Iyanu helped me renew my airtime plan in Vodafone Bracknell.
Excellent service from Iyanu. Very friendly and polite.
A credit to the store and the company. Thank you Iyanu.
June 5, 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hey Steve,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bracknell The Lexicon
Hey There,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic service from Natalie very…
Fantastic service from Natalie very easy and set up everything for me big thank you
June 4, 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hey Christopher,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Natalie was very helpful and totally…
Natalie was very helpful and totally confident in her abilities thank you
June 4, 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service from Iyany at the Bracknell store.
I would like to leave a lovely review for Iyany at the Bracknell store. She helped me today with my broadband and SIM card and was very friendly, patient and professional throughout. She explained everything clearly, answered all my questions and made the whole process much easier for me. I really appreciated her kindness and excellent customer service. Thank you, Iyany, for your help.
June 2, 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hey Janete,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Stuart was very helpful with paying off…
Stuart was very helpful with paying off my device plan which after 4 attempts with customer services he was able to in less than 5 minutes
June 2, 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hin bring me excellence customer…
Hin bring me excellence customer services
June 1, 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Superb service from natalie such a…
Superb service from natalie such a lovely girl fantastic help this afternoom solved any problems and happily recommend vodafone bracknell
May 30, 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hey Ivall,
Thanks for the lovely review and fantastic support for Natalie .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wonderful service
The young lady that served us (Natalie) was an absolute treat. She spent so much time listening to to what we required and talked us through everything. We left extremely satisfied and will be sticking with Vodafone as our phone/broadband provider. Thank you very much indeed Natalie ☺️
May 29, 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Thank you to Natalie for good help and…
Thank you to Natalie for good help and informative explanation of my level very pleased with purchase
May 29, 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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