Vodafone UK - Bracknell The Lexicon Reviews 

830
TrustScore 5 out of 5

5.0

36 Braccan Walk, RG12 1BE Bracknell, GB


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Rated 5 out of 5 stars

We had such a great experience with Lee when getting a SIM card for my daughter’s first ever phone. He made the whole experience really personal and exciting for her, which made such a difference... See more

Company replied

Rated 5 out of 5 stars

Went to Vodafone to see if I could get my daughter a sim only deal, Lee was very friendly and offered to help me look into this and I came out with a better deal on my own existing contract. Great cus... See more

Company replied

Rated 5 out of 5 stars

Joshua helped my partner and I start 2 new contracts. He was exceptionally helpful. Called our old supplier to clarify an account problem. No hard sell just great advice and made everything very easy.... See more

Company replied

Rated 5 out of 5 stars

Pikl has been extremely helpful, courteous and showed lots of patience with me. She wll be a credit to your company and I have no hesitation in recommending her to friends and family. Thank you a... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Bracknell The Lexicon

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 36 Braccan Walk, RG12 1BE, Bracknell, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

830 reviews

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5.0

All reviews

(830)

39,680 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you to Natalie for good help and…

Thank you to Natalie for good help and informative explanation of my level very pleased with purchase

May 29, 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service with Hin

May 28, 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Natalie served me and I’m delighted…

Natalie served me and I’m delighted with her help and patience thank you

May 26, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon


Hey Ethelwyn,

Thanks for the lovely review and fantastic support for Natalie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I'm happy with my order

I'm happy with my order. Iyanu is a very mice girl.

May 23, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks to Natalie I’ve got a new phone…

Thanks to Natalie I’ve got a new phone for my disabled husband and a reduction on my monthly broadband contract. What’s not to like? Thank you Natalie

May 23, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kim was so lovely and helpful

Kim was so lovely and helpful. I’m 38 weeks pregnant and helped me with my contract and what’s available. Looking at now getting an iPad for my 2 year old with a brilliant offer thank you Kim.

May 21, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey Elisha,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Customer experience is excellent by Hin

May 21, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey Alan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cheuk my advisor was brilliant

Cheuk my advisor was brilliant ! 5 star rating .

May 20, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey Sean,

Thanks for the lovely review and fantastic support for Cheuk.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bracknell

Visited Bracknell today and was welcomed into the store by Iyanuoluwa. She was extremely helpful, understood my requirements and helped us through the transition to eSim. Without her help we would have taken a lot longer to achieve this.

May 20, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey Andy,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Him is very helpful and I’ll come back…

Him is very helpful and I’ll come back to Vodafone because Hin

May 18, 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

amazing experience

amazing experience. was so helpful. explained everything in great detail and got us a lovely deal thankyou

May 15, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey Amber,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hin & Natalie were amazing!!!

Hin & Natalie were amazing!!!

May 18, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey Helen,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Stuart was very helpful with a issue on…

Stuart was very helpful with a issue on my new phone all sorted within 2 minutes

May 17, 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New phone and airplan

My partner and I came for a new phone with an airplan. Stuart was very helpful and found us a very good deal. I also got my plan reviewed and renewed as well, got a better deal. Very hospitable and chatty guy, very lovely! Will recommend him to people need help!

May 16, 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Josh was excellent

Josh was excellent! Super knowledgeable, answered all our questions, got us a great deal and secured us 2 upgrades! Would highly recommend! Super friendly too :)

May 16, 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service from Joshua

Fantastic service and advice from Joshua at the Bracknell score.

May 16, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey Mohammad,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Joshua at Bracknell store was amazing

Joshua at Bracknell store was amazing. Thank you for all your help and making the choice easier and the process away from our plates and on to yours.

May 16, 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Sunera,

Thanks for the lovely review and fantastic support for Joshua.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

stuart thank you very much for helping…

stuart thank you very much for helping us and very nice experience

May 16, 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Dumitru,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Iyanu has been extremely helpful

Iyanu has been extremely helpful. Great customer service, the best i ever received in any vodafone store. Thank you for giving so much time and attention to all my needs.

May 16, 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Hardeep,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Iya was friendly and very helpful

Iya was friendly and very helpful. Very pleased with purchase.

May 15, 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey there,
Thanks for the lovely review and fantastic support for Iya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

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