We had such a great experience with Lee when getting a SIM card for my daughter’s first ever phone. He made the whole experience really personal and exciting for her, which made such a difference... See more
Company replied
36 Braccan Walk, RG12 1BE Bracknell, GB
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We had such a great experience with Lee when getting a SIM card for my daughter’s first ever phone. He made the whole experience really personal and exciting for her, which made such a difference... See more
Company replied
Went to Vodafone to see if I could get my daughter a sim only deal, Lee was very friendly and offered to help me look into this and I came out with a better deal on my own existing contract. Great cus... See more
Company replied
Joshua helped my partner and I start 2 new contracts. He was exceptionally helpful. Called our old supplier to clarify an account problem. No hard sell just great advice and made everything very easy.... See more
Company replied
Pikl has been extremely helpful, courteous and showed lots of patience with me. She wll be a credit to your company and I have no hesitation in recommending her to friends and family. Thank you a... See more
Company replied
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36 Braccan Walk, RG12 1BE, Bracknell, United Kingdom
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Thank you to Natalie for good help and informative explanation of my level very pleased with purchase

Reply from Vodafone UK - Bracknell The Lexicon

Reply from Vodafone UK - Bracknell The Lexicon
Natalie served me and I’m delighted with her help and patience thank you

Reply from Vodafone UK - Bracknell The Lexicon
I'm happy with my order. Iyanu is a very mice girl.

Reply from Vodafone UK - Bracknell The Lexicon
Thanks to Natalie I’ve got a new phone for my disabled husband and a reduction on my monthly broadband contract. What’s not to like? Thank you Natalie

Reply from Vodafone UK - Bracknell The Lexicon
Kim was so lovely and helpful. I’m 38 weeks pregnant and helped me with my contract and what’s available. Looking at now getting an iPad for my 2 year old with a brilliant offer thank you Kim.

Reply from Vodafone UK - Bracknell The Lexicon

Reply from Vodafone UK - Bracknell The Lexicon
Cheuk my advisor was brilliant ! 5 star rating .

Reply from Vodafone UK - Bracknell The Lexicon
Visited Bracknell today and was welcomed into the store by Iyanuoluwa. She was extremely helpful, understood my requirements and helped us through the transition to eSim. Without her help we would have taken a lot longer to achieve this.

Reply from Vodafone UK - Bracknell The Lexicon
Him is very helpful and I’ll come back to Vodafone because Hin

Reply from Vodafone UK - Bracknell The Lexicon
amazing experience. was so helpful. explained everything in great detail and got us a lovely deal thankyou

Reply from Vodafone UK - Bracknell The Lexicon

Reply from Vodafone UK - Bracknell The Lexicon
Stuart was very helpful with a issue on my new phone all sorted within 2 minutes

Reply from Vodafone UK - Bracknell The Lexicon
My partner and I came for a new phone with an airplan. Stuart was very helpful and found us a very good deal. I also got my plan reviewed and renewed as well, got a better deal. Very hospitable and chatty guy, very lovely! Will recommend him to people need help!

Reply from Vodafone UK - Bracknell The Lexicon
Josh was excellent! Super knowledgeable, answered all our questions, got us a great deal and secured us 2 upgrades! Would highly recommend! Super friendly too :)

Reply from Vodafone UK - Bracknell The Lexicon
Fantastic service and advice from Joshua at the Bracknell score.

Reply from Vodafone UK - Bracknell The Lexicon
Joshua at Bracknell store was amazing. Thank you for all your help and making the choice easier and the process away from our plates and on to yours.

Reply from Vodafone UK - Bracknell The Lexicon
stuart thank you very much for helping us and very nice experience

Reply from Vodafone UK - Bracknell The Lexicon
Iyanu has been extremely helpful. Great customer service, the best i ever received in any vodafone store. Thank you for giving so much time and attention to all my needs.

Reply from Vodafone UK - Bracknell The Lexicon
Iya was friendly and very helpful. Very pleased with purchase.

Reply from Vodafone UK - Bracknell The Lexicon
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