We had such a great experience with Lee when getting a SIM card for my daughter’s first ever phone. He made the whole experience really personal and exciting for her, which made such a difference... See more
Company replied
36 Braccan Walk, RG12 1BE Bracknell, GB
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We had such a great experience with Lee when getting a SIM card for my daughter’s first ever phone. He made the whole experience really personal and exciting for her, which made such a difference... See more
Company replied
Went to Vodafone to see if I could get my daughter a sim only deal, Lee was very friendly and offered to help me look into this and I came out with a better deal on my own existing contract. Great cus... See more
Company replied
Joshua helped my partner and I start 2 new contracts. He was exceptionally helpful. Called our old supplier to clarify an account problem. No hard sell just great advice and made everything very easy.... See more
Company replied
Pikl has been extremely helpful, courteous and showed lots of patience with me. She wll be a credit to your company and I have no hesitation in recommending her to friends and family. Thank you a... See more
Company replied
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36 Braccan Walk, RG12 1BE, Bracknell, United Kingdom
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Stuart was excellent. I wanted a new SIM card for my son's phone and Stuart got me a great deal. Would highly recommend.

Reply from Vodafone UK - Bracknell The Lexicon
Natalie was a great help and the process was quick and easy

Reply from Vodafone UK - Bracknell The Lexicon
Natalie was fantastic and awesome great service very patient with us

Reply from Vodafone UK - Bracknell The Lexicon
Kim was efficient, friendly and despite the system issues gkt the job over the line.

Reply from Vodafone UK - Bracknell The Lexicon
Stuart was very knowledgeable helpful and friendly. He helped me chose a new phone and sim.
He was patient and I wouldn't hesitate to recommend him and Vodafone.
Thank you

Reply from Vodafone UK - Bracknell The Lexicon
Iyanuol is very helpful . Friendly and knowledgeable lady
A joy to be helped by

Reply from Vodafone UK - Bracknell The Lexicon
Dan was helpful and informative and made the whole experience and process perfect

Reply from Vodafone UK - Bracknell The Lexicon
Kim was such an amazing help and very kind and positive, thanks

Reply from Vodafone UK - Bracknell The Lexicon

Reply from Vodafone UK - Bracknell The Lexicon
Joshua went above and beyond to help with all of my queries and helped arrange a new broadband plan for me. He is very friendly and helpful.

Reply from Vodafone UK - Bracknell The Lexicon
Very helpful and friendly service from Natalie. Thankyou.

Reply from Vodafone UK - Bracknell The Lexicon
Natalie was amazing! Super helpful very satisfied with the outcome. Great to see good customer service.

Reply from Vodafone UK - Bracknell The Lexicon
The store adviser was very very helpful & very friendly & knowledgeable of her job roll, made me feel very comfortable being in her company, & didn’t feel pressured into anything m, she was very smiley & funny shame most store staff aren’t like her!!!

Reply from Vodafone UK - Bracknell The Lexicon
Stuart was very courteous and fully disclosed every detail of the process for adding 3 extra SIMs for my family at a respectable cost. Very happy with the service and Stuart's conduct!

Reply from Vodafone UK - Bracknell The Lexicon
Natalie service was very efficient and very smiley it’s been a pleasure to visit today

Reply from Vodafone UK - Bracknell The Lexicon
Stuart was very helpful and informative on the broadband upgrade

Reply from Vodafone UK - Bracknell The Lexicon
My upgrade was dealt with very efficiently by Iyanuoluwa. She secured me the best deal for both phone and airtime. She also arranged for everything on my old phone to be transferred easily. She is very polite and that made my experience very pleasant.

Reply from Vodafone UK - Bracknell The Lexicon
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