We had such a great experience with Lee when getting a SIM card for my daughter’s first ever phone. He made the whole experience really personal and exciting for her, which made such a difference... See more
Company replied
36 Braccan Walk, RG12 1BE Bracknell, GB
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We had such a great experience with Lee when getting a SIM card for my daughter’s first ever phone. He made the whole experience really personal and exciting for her, which made such a difference... See more
Company replied
Went to Vodafone to see if I could get my daughter a sim only deal, Lee was very friendly and offered to help me look into this and I came out with a better deal on my own existing contract. Great cus... See more
Company replied
Joshua helped my partner and I start 2 new contracts. He was exceptionally helpful. Called our old supplier to clarify an account problem. No hard sell just great advice and made everything very easy.... See more
Company replied
Pikl has been extremely helpful, courteous and showed lots of patience with me. She wll be a credit to your company and I have no hesitation in recommending her to friends and family. Thank you a... See more
Company replied
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36 Braccan Walk, RG12 1BE, Bracknell, United Kingdom
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Natalie helped me out with my phone upgrade, good expeirience overall

Reply from Vodafone UK - Bracknell The Lexicon
a great experience in store, wanted to ask about my upgrade options. Dan was there to help, very friendly, smiley and explained what was available

Reply from Vodafone UK - Bracknell The Lexicon
Stuart was amazing at assisting us. And very helpful, great at explaining when we had an issue.

Reply from Vodafone UK - Bracknell The Lexicon
Hin is was extremely helpful polite and patient. What a star to have working in you Bracknell branch. At the end of the yr I will change my phone to an update Hin will be my go to man

Reply from Vodafone UK - Bracknell The Lexicon

Reply from Vodafone UK - Bracknell The Lexicon

Reply from Vodafone UK - Bracknell The Lexicon
Stuart was very helpful with sim upgrade getting me a better deal for a cheaper price

Reply from Vodafone UK - Bracknell The Lexicon
Kim Pun. An excellent member of staff who was very knowledgeable, friendly and supportive. I will remain a long term Vodafone customer because of Kim. Best Regards, Graeme

Reply from Vodafone UK - Bracknell The Lexicon
Kim Pun was excellent. Very knowledgeable and was able to help me get the right deal for me. Thank you.

Reply from Vodafone UK - Bracknell The Lexicon

Reply from Vodafone UK - Bracknell The Lexicon
Pretty good service from Natalie great help

Reply from Vodafone UK - Bracknell The Lexicon
I was assisted by Iyanuoluwa in their Bracknell branch. She was very helpful. I went in with a sim issue which was resolved quickly. I then ended up getting a good broadband deal in the process, which saved me a significant amount of money.

Reply from Vodafone UK - Bracknell The Lexicon

Reply from Vodafone UK - Bracknell The Lexicon
Natalie very efficient we got what we needed

Reply from Vodafone UK - Bracknell The Lexicon

Reply from Vodafone UK - Bracknell The Lexicon

Reply from Vodafone UK - Bracknell The Lexicon
Stuart was amazing, he spent hours with me to fix my situation that have been on going since over 10 days with nobody able to help me, neither on the phone, online or in shop. Thank you so much Stuart for understanding the situation, your dedication and your excellent care!

Reply from Vodafone UK - Bracknell The Lexicon
Stuart very helpful in finding me a better deal very efficient

Reply from Vodafone UK - Bracknell The Lexicon
Joshua best customer service in the world!!!

Reply from Vodafone UK - Bracknell The Lexicon
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