Vodafone UK - Bracknell The Lexicon Reviews 

830
TrustScore 5 out of 5

5.0

36 Braccan Walk, RG12 1BE Bracknell, GB


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Rated 5 out of 5 stars

We had such a great experience with Lee when getting a SIM card for my daughter’s first ever phone. He made the whole experience really personal and exciting for her, which made such a difference... See more

Company replied

Rated 5 out of 5 stars

Went to Vodafone to see if I could get my daughter a sim only deal, Lee was very friendly and offered to help me look into this and I came out with a better deal on my own existing contract. Great cus... See more

Company replied

Rated 5 out of 5 stars

Joshua helped my partner and I start 2 new contracts. He was exceptionally helpful. Called our old supplier to clarify an account problem. No hard sell just great advice and made everything very easy.... See more

Company replied

Rated 5 out of 5 stars

Pikl has been extremely helpful, courteous and showed lots of patience with me. She wll be a credit to your company and I have no hesitation in recommending her to friends and family. Thank you a... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Bracknell The Lexicon

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 36 Braccan Walk, RG12 1BE, Bracknell, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

830 reviews

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5.0

All reviews

(830)

39,826 reviews in the last 12 months

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Rated 5 out of 5 stars

Natalie helped me out with my phone…

Natalie helped me out with my phone upgrade, good expeirience overall

April 30, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey Bosh,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

a great experience in store

a great experience in store, wanted to ask about my upgrade options. Dan was there to help, very friendly, smiley and explained what was available

April 29, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey Emma,

Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Stuart was amazing at assisting us

Stuart was amazing at assisting us. And very helpful, great at explaining when we had an issue.

April 29, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey Kendra,

Thanks for the lovely review and fantastic support for Stuart.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hin is very extremely helpful

Hin is was extremely helpful polite and patient. What a star to have working in you Bracknell branch. At the end of the yr I will change my phone to an update Hin will be my go to man

April 29, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey Elizabeth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Natalie service was fantastic no issues

April 27, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey Ron,
Thanks for the lovely review and fantastic support for Natalie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Joshua was amazing

Joshua was amazing

April 25, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey Harley,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Stuart was very helpful with sim…

Stuart was very helpful with sim upgrade getting me a better deal for a cheaper price

April 25, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kim Pun

Kim Pun. An excellent member of staff who was very knowledgeable, friendly and supportive. I will remain a long term Vodafone customer because of Kim. Best Regards, Graeme

April 25, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey Graeme,

Thanks for the lovely review and fantastic support for Kim Pun.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kim Pun was excellent

Kim Pun was excellent. Very knowledgeable and was able to help me get the right deal for me. Thank you.

April 25, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey Charlotte,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Polite efficient service from Joshua

April 25, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey Sharon,

Thanks for the lovely review and fantastic support for Joshua.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Pretty good service from Natalie great…

Pretty good service from Natalie great help

April 23, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey Brian,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer service

I was assisted by Iyanuoluwa in their Bracknell branch. She was very helpful. I went in with a sim issue which was resolved quickly. I then ended up getting a good broadband deal in the process, which saved me a significant amount of money.

April 23, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey Nash,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kim is nice and knowledgeable.

Kim is nice and knowledgeable.

April 21, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Natalie very efficient we got what we…

Natalie very efficient we got what we needed

April 18, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Joshua was excellent

Joshua was excellent, the best so far!

April 18, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey Dennis,

Thanks for the lovely review and fantastic support for Joshua.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Natalie gave exceptional service

April 17, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hin is very helpful

April 17, 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Stuart was amazing!!!!!

Stuart was amazing, he spent hours with me to fix my situation that have been on going since over 10 days with nobody able to help me, neither on the phone, online or in shop. Thank you so much Stuart for understanding the situation, your dedication and your excellent care!

April 15, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Stuart very helpful in finding me a…

Stuart very helpful in finding me a better deal very efficient

April 14, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey Richard,

Thanks for the lovely review and fantastic support for Stuart.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Joshua best customer service in the…

Joshua best customer service in the world!!!

April 13, 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Kuber,

Thanks for the lovely review and fantastic support for Joshua.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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