We had such a great experience with Lee when getting a SIM card for my daughter’s first ever phone. He made the whole experience really personal and exciting for her, which made such a difference... See more
Company replied
36 Braccan Walk, RG12 1BE Bracknell, GB
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We had such a great experience with Lee when getting a SIM card for my daughter’s first ever phone. He made the whole experience really personal and exciting for her, which made such a difference... See more
Company replied
Went to Vodafone to see if I could get my daughter a sim only deal, Lee was very friendly and offered to help me look into this and I came out with a better deal on my own existing contract. Great cus... See more
Company replied
Joshua helped my partner and I start 2 new contracts. He was exceptionally helpful. Called our old supplier to clarify an account problem. No hard sell just great advice and made everything very easy.... See more
Company replied
Pikl has been extremely helpful, courteous and showed lots of patience with me. She wll be a credit to your company and I have no hesitation in recommending her to friends and family. Thank you a... See more
Company replied
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36 Braccan Walk, RG12 1BE, Bracknell, United Kingdom
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Joshua is an absolute legend. Found me a great monthly plan to fit my requirements. Really excellent customer service and highly recommended.

Reply from Vodafone UK - Bracknell The Lexicon
Stuart was absolutely amazing. I had quite a complicated query but he went through every option with me and made it beneficial for me. Spent a while with him, super friendly and always looking out for my best interest.

Reply from Vodafone UK - Bracknell The Lexicon
Stuarts attitude and approach to handling everything is a night difference between the help we had received at another location only yesterday, Stuart was able to fix the mistakes and help put the phone i actually wanted in my hand!

Reply from Vodafone UK - Bracknell The Lexicon
Consultant Josh was absolutely professional and is a credit to your corporate organisation

Reply from Vodafone UK - Bracknell The Lexicon
We are thank you from the help of Iyanu in UK bracknell store. My husband is going to Italy for a short trip with our boy so we have to ask lots of question re the roaming and Iyanu help us all out with patience and wonderful service. Thank you very much.

Reply from Vodafone UK - Bracknell The Lexicon
Natalie was absolutely brilliant she explained everything each step of the way, I’ve been a Vodafone customer for over 30 years and this is why it’s staff like Natalie that make me stay with this network so helpful and courteous.

Reply from Vodafone UK - Bracknell The Lexicon
Kim great guy and service - really helpful and thorough!

Reply from Vodafone UK - Bracknell The Lexicon
Thank you to Kim in Bracknell for his help with my new phone contract! Professional and quick service

Reply from Vodafone UK - Bracknell The Lexicon
Our assistant Joshua, was a great help and really made the experience easy for us to understand, I highly recommend him. He’s a great worker!

Reply from Vodafone UK - Bracknell The Lexicon
Fantastic service A+ all the way from Natalie

Reply from Vodafone UK - Bracknell The Lexicon
I had a great experience with Terry at Vodafone. He was knowledgeable, patient, and took the time to clearly explain all my options without any pressure. Terry made the whole process smooth and stress free, going above and beyond to make sure everything was set up on my account correctly.

Reply from Vodafone UK - Bracknell The Lexicon

Reply from Vodafone UK - Bracknell The Lexicon

Reply from Vodafone UK - Bracknell The Lexicon
Terry was very good and solved the issue.

Reply from Vodafone UK - Bracknell The Lexicon

Reply from Vodafone UK - Bracknell The Lexicon
Stuart was helpful after sorting phone issues and solved in the time we had

Reply from Vodafone UK - Bracknell The Lexicon
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