Vodafone UK - Bracknell The Lexicon Reviews 

830
TrustScore 5 out of 5

5.0

36 Braccan Walk, RG12 1BE Bracknell, GB


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Rated 5 out of 5 stars

We had such a great experience with Lee when getting a SIM card for my daughter’s first ever phone. He made the whole experience really personal and exciting for her, which made such a difference... See more

Company replied

Rated 5 out of 5 stars

Went to Vodafone to see if I could get my daughter a sim only deal, Lee was very friendly and offered to help me look into this and I came out with a better deal on my own existing contract. Great cus... See more

Company replied

Rated 5 out of 5 stars

Joshua helped my partner and I start 2 new contracts. He was exceptionally helpful. Called our old supplier to clarify an account problem. No hard sell just great advice and made everything very easy.... See more

Company replied

Rated 5 out of 5 stars

Pikl has been extremely helpful, courteous and showed lots of patience with me. She wll be a credit to your company and I have no hesitation in recommending her to friends and family. Thank you a... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Bracknell The Lexicon

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 36 Braccan Walk, RG12 1BE, Bracknell, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

830 reviews

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5.0

All reviews

(830)

39,970 reviews in the last 12 months

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Rated 5 out of 5 stars

Natalie was wonderful

Natalie was wonderful, friendly and funny and helped me with the new sim card effortlessly

March 14, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey Matty,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Natalie has provided an excellent and…

Natalie has provided an excellent and professional service.

March 14, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey Dr De,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Stuart the store manager has been…

Stuart the store manager has been extremely helpful today, helping me to move an eSIM to a new phone. Whilst here Stuart also helped me to significantly reduce my monthly, absolute hero! Thanks Stuart!!

March 13, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey Darren,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks to Joshua

Joshua could not have been more helpful. He was extremely knowledgable and friendly. He did absolutely everything to sort out our issue and can’t thank him enough! The world of phones is confusing and he was able to explain all our options in simple terms. Thank you so much!

March 13, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey Hannah,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Terry was efficient and helpful

Terry was efficient and helpful

March 11, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey David,

Thanks for the lovely review and fantastic support for Terry.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kim wonderful chap

Kim wonderful chap, extremely helpful and polite guy, 100% recommendations from me

March 10, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey John,

Thanks for the lovely review and fantastic support for Kim.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant experience with Joshua in the…

Brilliant experience with Joshua in the store, helped us out with our query, perfect

March 8, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey,

Thanks for the lovely review and fantastic support for Joshua.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely pleasure Josh does not need…

Absolutely pleasure Josh does not need to be on a diet absolute legend

March 8, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kim was very helpful upgrading my phone…

Kim was very helpful upgrading my phone - thank you

March 7, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My dad had brought a new phone (he’s…

My dad had brought a new phone (he’s 75) he’s old phone was very old and we were unable to transfer all he’s data to he’s new phone. Terry was absolutely amazing with us. It wasn’t easy by any means but nothing was too much trouble for Terry. He spent hours and eventually he had managed to to do it all,then spent a further half hour setting my dad’s alarm,ring tone and downloading he’s old ringtones. Vodafone are very lucky to have Terry. Great guy with a great sense of humour and care. Thank you so much for all that you did. My dad left with a massive smile on his face l. Would recommend this store

March 6, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey Emma,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Terry was patient & helpful

Terry was patient & helpful, very kind
Much appreciated

March 5, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey Kim,

Thanks for the lovely review and fantastic support for Terry.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exceptional end-to-end service – 5 Stars!Subject

Subject: Exceptional end-to-end service – 5 Stars!
I am incredibly pleased with my Vodafone Broadband experience from start to finish. The entire process was seamless and professional.
Special thanks to Josh at the local branch; he is an absolute credit to your team. He was a brilliant chap who managed to sort my entire order in less than 15 minutes with zero fuss.
On the day of installation, the team arrived exactly on time. The CityFibre engineer, Kyle, and his colleague were consummate professionals. They completed the installation quickly and had my broadband up and running in no time.
Vodafone also did a fantastic job of keeping me updated throughout the entire journey. I couldn't be happier with the service. Highly recommended!

March 2, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey Ashfaque,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good lad

Good lad. Stuart

March 4, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey Lee,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had the pleasure of dealing with Terry…

Had the pleasure of dealing with Terry in the bracknell store who helped me with all my questions and helped me secure a better deal on my contract. Couldn’t reccomend enough - thank you so much for your help! ☺️

March 4, 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Becky,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

NEVER had any trouble with Vodafone…

NEVER had any trouble with Vodafone Great service from Natalie

March 4, 2026
Unprompted review
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Reply from Vodafone UK - Bracknell The Lexicon

Hey Alan,

Thanks for the lovely review and fantastic support for Natalie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Stuart helped me move my sons contract…

Stuart helped me move my sons contract from pay and you go to contract he was very helpful and friendly

March 4, 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Steph,

Thanks for the lovely review and fantastic support for Stuart.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Natalie was very knowledgeable and…

Natalie was very knowledgeable and helpful

March 4, 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Brenda,

Thanks for the lovely review and fantastic support for Natalie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hin is Amazing

Hin is Amazing

March 4, 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hi Andrew,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Stuart very helpful to find the best…

Stuart very helpful to find the best deals for sim and phone upgrades

March 3, 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Catherine,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Stuart was very helpful with a…

Stuart was very helpful with a switching broadband issue i had

March 3, 2026
Unprompted review
Vodafone UK - Bracknell The Lexicon logo

Reply from Vodafone UK - Bracknell The Lexicon

Hey Camelia,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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