We were served by Mike, who was excellent as he managed to sort out our complicated bills and saved us quite a lot of money. He was friendly and courteous and we never felt rushed.
Company replied
32 Fore Street, TA6 3NG Bridgwater, GB
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We were served by Mike, who was excellent as he managed to sort out our complicated bills and saved us quite a lot of money. He was friendly and courteous and we never felt rushed.
Company replied
Everytime i have come in the help and advice given by staff is fantastic nothing is too much from staff going through step by step and was able to take out my new phone
Company replied
Great staff, perfect service and very much appreciate the staff being available in store to be able to go through everything
Company replied
I had a lovely visit , wad helped well and with clear information. Excellent value for money with polite staff.
Company replied
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32 Fore Street, TA6 3NG, Bridgwater, United Kingdom
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Reply from Vodafone UK - Bridgwater
Perfect help from all the team as always!

Reply from Vodafone UK - Bridgwater
I have been in today to upgrade my phone. Leigh has been wonderful from start to finish and has got me a great deal. Would highly recommend this store and its staff.

Reply from Vodafone UK - Bridgwater

Reply from Vodafone UK - Bridgwater
Superb service in Bridgwater store today - Simon sorted out the new contract very easily

Reply from Vodafone UK - Bridgwater
Fantastic service by Leigh who was very patient sorting out our new phone.

Reply from Vodafone UK - Bridgwater
A wonderful experience in store with leigh. She could not have done more to help.

Reply from Vodafone UK - Bridgwater
Was spoken to when entered the store very quick and efficient l staff are friendly and know what their doing

Reply from Vodafone UK - Bridgwater
Awful. Went in to get a contract with my pac code ready from prev company. It took 3 hours. My husband had to leave to get food and we had to move the car as it took soo long. Only to get to the end of the 3 hours and be told I couldn’t have the phone they had in store due to a problem with the system. Arranged to collect Tuesday. No communication from staff, no one answered phone or returned my voicemail so I turned up. Shop empty and staff looked surprised I was there. Told to come back later and they would call. Had an email telling me the phone was ready, and call that evening telling me to come in. I got halfway there and received another call from the same staff member telling me there was a problem with the system, and i wont be able to get it until tomorrow. Turned up this morning only to be told there’s another problem with the computers and they’ll have to sort that before I can have the phone. I’ve spent another day waiting with no phone. They’ve taken the upfront cost and performed a credit check already, otherwise I would tell them to forget it at this point. Very disappointing and unprofessional. Avoid. Have submitted a complaint to vodafone. Never have I had to complain about a company that I’m not yet a customer of!

Reply from Vodafone UK - Bridgwater
Very helpful with reducing and saving cost on our phone plans we have.

Reply from Vodafone UK - Bridgwater
Leigh absolutely went above beyond to help get everything from our old to our new phone

Reply from Vodafone UK - Bridgwater
Excellent service!
Always had the best service here

Reply from Vodafone UK - Bridgwater
Come into Vodafone today because I have received a message saying that my upgrade is due. I much prefer seeing someone face to face than going online or the phone. I was served by Michael who managed to give me a great deal. Also Simon was a great help as I have seen him before in Taunton and he remembered me what was great.

Reply from Vodafone UK - Bridgwater
We saw Simon two years ago and got our phone and then saw Mike today to get some new sim deals and save some money. We were greeted like old friends by Simon and was lovely to be remembered even though it was 2 years ago! Lovely shop woth great staff and great coffee too!

Reply from Vodafone UK - Bridgwater
Went into the bridgwater store today and was welcomed by a lady called leigh, who immediately showed knowledge of the phones and was so helpful and informative. The customer service I recieved was amazing and I can't thank leigh enough guiding myself and my mum through different options. Would highly recommend for anyone needing advice or a new phone to come here.

Reply from Vodafone UK - Bridgwater
Great staff! Leigh helped me today and she was so patient with me! Explaining everything in so much detail and giving me all the options possible! So friendly and professional! Definitely recommend going into see them if you need any help or questions!

Reply from Vodafone UK - Bridgwater
Simon and Kevin helped me sort (my old (which was a iPhone 5) over to a new i phone I was so worried that I would lose all my pictures ! They were brilliant and all pictures were saved ! They were kind and friendly and also provided me with coffee ! Brilliant team in the Bridgwater store . Thank you so much

Reply from Vodafone UK - Bridgwater
Simon was fantastic at solving my problem! Always first class service from Vodafone Bridgwater

Reply from Vodafone UK - Bridgwater
Couldn't have helped me anymore, helped me fully understand what I was buying, and explained how the EVO planned worked as I was only interested in a phone at the time, Perfect

Reply from Vodafone UK - Bridgwater
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