Vodafone UK - Bridgwater Reviews 

158
TrustScore 5 out of 5

4.9

32 Fore Street, TA6 3NG Bridgwater, GB


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Rated 5 out of 5 stars

We were served by Mike, who was excellent as he managed to sort out our complicated bills and saved us quite a lot of money. He was friendly and courteous and we never felt rushed.

Company replied

Rated 5 out of 5 stars

Everytime i have come in the help and advice given by staff is fantastic nothing is too much from staff going through step by step and was able to take out my new phone

Company replied

Rated 5 out of 5 stars

Great staff, perfect service and very much appreciate the staff being available in store to be able to go through everything

Company replied

Rated 5 out of 5 stars

I had a lovely visit , wad helped well and with clear information. Excellent value for money with polite staff.

Company replied


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  • 32 Fore Street, TA6 3NG, Bridgwater, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

158 reviews

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4.9

All reviews

(158)

39,970 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service from Simon and the team.

December 14, 2023
Unprompted review
Vodafone UK - Bridgwater logo

Reply from Vodafone UK - Bridgwater

Hi Kevin,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Perfect help from all the team as…

Perfect help from all the team as always!

December 9, 2023
Unprompted review
Vodafone UK - Bridgwater logo

Reply from Vodafone UK - Bridgwater

Hey John,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have been in today to upgrade my…

I have been in today to upgrade my phone. Leigh has been wonderful from start to finish and has got me a great deal. Would highly recommend this store and its staff.

December 7, 2023
Unprompted review
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Reply from Vodafone UK - Bridgwater

Hey Rachael,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Five star service from Simon and Kevin!

November 4, 2023
Unprompted review
Vodafone UK - Bridgwater logo

Reply from Vodafone UK - Bridgwater

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Superb service in Bridgwater store…

Superb service in Bridgwater store today - Simon sorted out the new contract very easily

November 2, 2023
Unprompted review
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Reply from Vodafone UK - Bridgwater

Hey Paul,

Thanks for the lovely review and fantastic support for Simon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service by Leigh who was very…

Fantastic service by Leigh who was very patient sorting out our new phone.

November 1, 2023
Unprompted review
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Reply from Vodafone UK - Bridgwater

Hey Stephen,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A wonderful experience in store with…

A wonderful experience in store with leigh. She could not have done more to help.

October 22, 2023
Unprompted review
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Reply from Vodafone UK - Bridgwater

Hi Margaret,

Thank you for taking the time to review. It's great to hear about your recent experience and feedback for Leigh.

If you ever need help, feel free to pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Was spoken to when entered the store…

Was spoken to when entered the store very quick and efficient l staff are friendly and know what their doing

October 19, 2023
Unprompted review
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Reply from Vodafone UK - Bridgwater

Hi Alun. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great staff very helpful.

October 19, 2023
Unprompted review
Vodafone UK - Bridgwater logo

Reply from Vodafone UK - Bridgwater

Hi Sue. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 1 out of 5 stars

Avoid!!

Awful. Went in to get a contract with my pac code ready from prev company. It took 3 hours. My husband had to leave to get food and we had to move the car as it took soo long. Only to get to the end of the 3 hours and be told I couldn’t have the phone they had in store due to a problem with the system. Arranged to collect Tuesday. No communication from staff, no one answered phone or returned my voicemail so I turned up. Shop empty and staff looked surprised I was there. Told to come back later and they would call. Had an email telling me the phone was ready, and call that evening telling me to come in. I got halfway there and received another call from the same staff member telling me there was a problem with the system, and i wont be able to get it until tomorrow. Turned up this morning only to be told there’s another problem with the computers and they’ll have to sort that before I can have the phone. I’ve spent another day waiting with no phone. They’ve taken the upfront cost and performed a credit check already, otherwise I would tell them to forget it at this point. Very disappointing and unprofessional. Avoid. Have submitted a complaint to vodafone. Never have I had to complain about a company that I’m not yet a customer of!

September 30, 2023
Unprompted review
Vodafone UK - Bridgwater logo

Reply from Vodafone UK - Bridgwater

Hi there,

I do apologise for the experience you've had when taking out a new connection and the inconvenience this has caused. If you have already raised a complaint our complaints team will be in touch soon. I hope we get this resolved quickly for you, so you can start to enjoy your connection and new phone. If you need any further help or advice, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful with reducing and saving…

Very helpful with reducing and saving cost on our phone plans we have.

October 10, 2023
Unprompted review
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Reply from Vodafone UK - Bridgwater

Hi Saffron,

This is a great review for our Bridgewater store. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Leigh absolutely went above beyond to…

Leigh absolutely went above beyond to help get everything from our old to our new phone

October 9, 2023
Unprompted review
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Reply from Vodafone UK - Bridgwater

Hi Daphne,

Thanks for your kind words for Leigh.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Excellent service!

Excellent service!

Always had the best service here

October 8, 2023
Unprompted review
Vodafone UK - Bridgwater logo

Reply from Vodafone UK - Bridgwater

Hi customer,

Thanks for taking your time to leave this review,

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Come into Vodafone today because I have…

Come into Vodafone today because I have received a message saying that my upgrade is due. I much prefer seeing someone face to face than going online or the phone. I was served by Michael who managed to give me a great deal. Also Simon was a great help as I have seen him before in Taunton and he remembered me what was great.

September 11, 2023
Unprompted review
Vodafone UK - Bridgwater logo

Reply from Vodafone UK - Bridgwater

Hi Michael,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

We saw Simon two years ago and got our…

We saw Simon two years ago and got our phone and then saw Mike today to get some new sim deals and save some money. We were greeted like old friends by Simon and was lovely to be remembered even though it was 2 years ago! Lovely shop woth great staff and great coffee too!

September 11, 2023
Unprompted review
Vodafone UK - Bridgwater logo

Reply from Vodafone UK - Bridgwater

Hi Lesley,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leigh was amazing

Went into the bridgwater store today and was welcomed by a lady called leigh, who immediately showed knowledge of the phones and was so helpful and informative. The customer service I recieved was amazing and I can't thank leigh enough guiding myself and my mum through different options. Would highly recommend for anyone needing advice or a new phone to come here.

September 9, 2023
Unprompted review
Vodafone UK - Bridgwater logo

Reply from Vodafone UK - Bridgwater

Hi Tracy,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great staff

Great staff! Leigh helped me today and she was so patient with me! Explaining everything in so much detail and giving me all the options possible! So friendly and professional! Definitely recommend going into see them if you need any help or questions!

August 19, 2023
Unprompted review
Vodafone UK - Bridgwater logo

Reply from Vodafone UK - Bridgwater

Hey Lisa,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Simon and Kevin helped me sort (my old…

Simon and Kevin helped me sort (my old (which was a iPhone 5) over to a new i phone I was so worried that I would lose all my pictures ! They were brilliant and all pictures were saved ! They were kind and friendly and also provided me with coffee ! Brilliant team in the Bridgwater store . Thank you so much

August 14, 2023
Unprompted review
Vodafone UK - Bridgwater logo

Reply from Vodafone UK - Bridgwater

Hi Natasha,

Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Simon was fantastic at solving my…

Simon was fantastic at solving my problem! Always first class service from Vodafone Bridgwater

August 11, 2023
Unprompted review
Vodafone UK - Bridgwater logo

Reply from Vodafone UK - Bridgwater

Hey Susan,

Thanks for the lovely review and fantastic support for Simon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Couldn't have helped me anymore, helped me fully understand what I was buying, and explained how the EVO planned worked as I was only interested in a phone at the time, Perfect

July 19, 2023
Unprompted review
Vodafone UK - Bridgwater logo

Reply from Vodafone UK - Bridgwater

Hey Sarah,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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