Vodafone UK - Bridlington Reviews 

208
TrustScore 5 out of 5

4.9

31-33 Chapel Street, YO15 2DP Bridlington, GB


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Rated 5 out of 5 stars

I went in to the bridlington store while on holiday today with an issue I had with my portable WiFi. I had been given false information from the person I had spoke to on the Vodafone support line, but... See more

Company replied

Rated 5 out of 5 stars

Went into the Bridlington shop for some advice on changing my plan as had recently moved here. I’m not tec savi! My advisor was Maryanne who explained everything and helped through the whole process.... See more

Company replied

Rated 5 out of 5 stars

Lovely sales assistant called Leanne served us. Really pleasant, friendly and very helpful. Didn’t rush through anything just explained everything and made sure we understood before she went any furth... See more

Company replied

Rated 5 out of 5 stars

I walked in and explained my situation and how I had to cancel my three contract because the WiFi box I had with them was shocking. And one of your staff came up to me straight away and was able to po... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Bridlington

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 31-33 Chapel Street, YO15 2DP, Bridlington, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

208 reviews

5-star
4-star
3-star
2-star
1-star

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4.9

All reviews

(208)

42,866 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect service

what exceptional service by Leanne and Craig, I find it difficult to praise them enough they were both perfect in every respect and all I. can say is thank you.

April 22, 2025
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hey there,
 
This is fantastic to hear! We really appreciate the feedback for Leanne and Craig.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leanne was extremely helpful in sorting…

Leanne was extremely helpful in sorting out a more practical plan which helps me with data roaming while abroad amongst other things , very happy

April 18, 2025
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hey Nicholas,

Thanks for the lovely review and fantastic support for Leanne.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

experience at the vodafone shop in…

Our experience at the vodafone shop in bridlington, there were so helpful and patient as we were undecided on what to do, we were guided through to what we wanted, which made it a lot easier.

April 17, 2025
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hey Stuart,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leanne was really helpful when setting…

Leanne was really helpful when setting up my home broadband. thank you :)

April 15, 2025
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hi. Thank you for your review for Leanne. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really friendly and efficient service…

Really friendly and efficient service as always.

April 12, 2025
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hey Rhiannon,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Mary anne

Great service from Mary anne, friendly and knows the product inside out. Thanks

April 12, 2025
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hey Jezinxs,

Thanks for the lovely review and fantastic support for Mary anne.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

The Vodaphone advisor was very good and…professional

The Vodaphone advisor was very good and professional. She rectified the problem as well as promoting Vodaphone and its available products.

April 9, 2025
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hey Arthur,

This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The assistant was able to provide low…

The assistant was able to provide low tariff payments for my 2 iPhones which offset the Disney+ payments I had been charged - an error in setting up the 3 month free trial. She was very help, courteous and informative. As always I received excellent service in the Bridlington store.

April 8, 2025
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hey Stephen,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful! Maryanne connected my watch to my phone for me.

April 8, 2025
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hey Margaret,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant

Went into the shop today and saw Maryanne who couldn't be more helpful.

March 18, 2025
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hello Eugene,

This is lovely to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good Craig was very welcoming as…

Very good Craig was very welcoming as he always has been always helps us much as he can when we got a problem or want something sorting :)

March 8, 2025
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hello Rob,

It's great to hear that you received a 5 star service from Craig! Thanks for taking the time to provide feedback on this.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New phone

Went in today enquiring about new phone. Craig was so helpfully polite got me an upgrade sorted it out. so was really good the new phone better easy to see what I written.

March 1, 2025
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into vodafone shop at bridlington…

Went into vodafone shop at bridlington to renew my contract.made very easy by the young lady that dealt with me both staff are welcoming and easy to deal with.we live quite away from bridlington but come over alot but always use vodafone shop bridlington because of the staff thank you

February 28, 2025
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

A very satisfied customer

I took a lady, well in her 80s into the Bridlington Store where Craig was superb. Ensuring he spoke slowly and reassuringly. He found a great deal to stop her paying way too much on her previous " Pay as you go" situation (she is now paying at least 50% less). Craig also helped her with her tablet and the cost of her wi-fi at home. Brilliant service and great prices.

February 24, 2025
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hi Sally,

It's great to hear this feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

The gentleman assisting us was very…

The gentleman assisting us was very helpful pleasant and considerate he sorted out our problems very professionally and promptly

February 24, 2025
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hi Janice,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Leanne was excellent very…

Leanne was excellent very knowledgeable, professional and friendly she sorted everything that I wanted and made the process quite easy and simple.
Well done Leanne

February 17, 2025
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hey Clive, thanks for letting us know about the awesome service you received from Leanne.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Craig's services in the store were…

Craig's services in the store were second to none! Made to feel instantly wanted on store and valued, polite and well spoken chap!l

February 6, 2025
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hi Mark,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Very polite

January 18, 2025
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hi Viv,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thee members of Staff was very helpful…

The members of Staff was very helpful and polite. The Staff that deal with the Customers are always ready with a smile and a warm welcom

January 7, 2025
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hi Stewart,

Thank you for taking the time to leave us a 5 star review and the great feedback about the team.
Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

My wife & I came into the shop to…

My wife & I came into the shop to upgrade our phone plans, Craig was very helpful & explained our options without trying to sell us something we didn’t want, he took his time, was patient & had a really good customer manner, neither of us are very good with technology.

December 27, 2024
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hi Lynda,

This is lovely feedback for Craig. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

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