Vodafone UK - Bridlington Reviews 

208
TrustScore 5 out of 5

4.9

31-33 Chapel Street, YO15 2DP Bridlington, GB


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Rated 5 out of 5 stars

I went in to the bridlington store while on holiday today with an issue I had with my portable WiFi. I had been given false information from the person I had spoke to on the Vodafone support line, but... See more

Company replied

Rated 5 out of 5 stars

Went into the Bridlington shop for some advice on changing my plan as had recently moved here. I’m not tec savi! My advisor was Maryanne who explained everything and helped through the whole process.... See more

Company replied

Rated 5 out of 5 stars

Lovely sales assistant called Leanne served us. Really pleasant, friendly and very helpful. Didn’t rush through anything just explained everything and made sure we understood before she went any furth... See more

Company replied

Rated 5 out of 5 stars

I walked in and explained my situation and how I had to cancel my three contract because the WiFi box I had with them was shocking. And one of your staff came up to me straight away and was able to po... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Bridlington

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 31-33 Chapel Street, YO15 2DP, Bridlington, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

208 reviews

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4-star
3-star
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1-star

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4.9

All reviews

(208)

39,680 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful staff

I visited the shop today, a young lady by the name of Maryanne served me. She was extremely knowledgeable and helpful. All sorted within minutes

December 23, 2024
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hi Linda,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Leanne was a very happy and pleasant…

Leanne was a very happy and pleasant young lady ...easy to talk too and explained everything to us ...and she also solved a very annoying problem on my phone ..... lovely lady .. .

December 18, 2024
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hi Karen. Thank you for your review for Leanne. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

maryanne was great

December 13, 2024
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hey John,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dealt with by MaryAnne very polite and…

Dealt with by MaryAnne very polite and dealt with my problem

December 11, 2024
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hi Dennis,

This is lovely feedback for MaryAnne. Thanks for taking your time to share this experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Great deal and service

Due to a technical problem I was over 2 hours in the store before it was resolved. However, Craig was professional, friendly, communicative and good humoured. This made it much more bearable than it otherwise could have been. Therefore it's 5 stars for a great deal and very good customer service in what was a difficult situation.

December 2, 2024
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hi Ian,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer experience

Craig and Maryanne were very friendly and knowledgeable. They both took the time to find out about our needs. No hard sell - very refreshing! Everything was explained carefully, from phone spec and tariff to next month's billing. Exceptional customer experience.

November 27, 2024
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hi Megen,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Maryanne you're a star!

I went into the Vodafone store in Bridlington and the staff that were in store were very helpful. I upgraded my phone and signed up for a new home broadband service. Huge thanks to Maryanne for being so helpful and professional.

November 19, 2024
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hi Paul,

Thanks for sharing this feedback for Maryanne. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Maryanne was extremely helpful and…

Maryanne was extremely helpful and patient

November 5, 2024
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Maryanne was very patient

Maryanne was very patient
And couldn’t do enough to help us

November 2, 2024
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hi Miss Holmes,

It's great to hear about your recent experience, and feedback. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful

Maryanne was really sweet and helpful

October 30, 2024
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hi there,

It's great to see your kind words for Maryanne, we really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very courteous and professional and…

Very courteous and professional and very friendly helpful overall a pleasant experience hats off to leanne.

November 2, 2024
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hello, Peter,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Being listened to about the issues we…

Being listened to about the issues we had with the equipment which we could not get to work

November 1, 2024
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hello, Janet,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The leanne and the staff are very helpful could not do enough for you

Learned at bridlington was so helpfull nothing too much for her very professional and the other saf members were helpfully aswell

October 29, 2024
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hello, Paul,

It's great to hear about the positive experience which you had with Leanne and the team. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely fantastic service from…

Absolutely fantastic service from Maryanne, super friendly, knowledgeable and helpful.

October 29, 2024
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hello, Keighley,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Easy/helpful

Our assistant(Maryanne) was lovely, so kind and helpful! Made the experience so easy, no pressure or stress.

October 22, 2024
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hey Sophie,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant review excellent service and…

Brilliant review excellent service and good staff

October 12, 2024
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hi Sarah,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a brilliant experience with us.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely brilliant customer service Maryanne really helpful

Absolutely great got a great deal price unbelievable. Customer service absolutely 100 % off Maryanne knows her job and is out there to help customers fantastic will not go anywhere else!!!

October 11, 2024
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hi Michael,

Thank you for taking the time to leave us a 5 star review! We are glad you are happy with the new deal you have got with us and the great feedback.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Pleasant cheerful an nice

Pleasant cheerful an nice

October 5, 2024
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 4 out of 5 stars

Helpful

Helpful, but had to wait 20 before I was scene due to other customers

October 2, 2024
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hi David,

Thank you for taking the time to leave us a review and we are sorry for the long wait.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Phone and plan upgrade

Went in to upgrade my phone and the service I received was top notch, Maryanne did everything to help me find the right deal. I was very happy with the whole experience. I have been with Vodafone many years and hope to be with them many more. Maryanne you are a credit to Vodafone very helpful and informative.

September 28, 2024
Unprompted review
Vodafone UK - Bridlington logo

Reply from Vodafone UK - Bridlington

Hello, Helen,

Thanks for letting us know what an amazing job Maryanne did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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