I went in to the bridlington store while on holiday today with an issue I had with my portable WiFi. I had been given false information from the person I had spoke to on the Vodafone support line, but... See more
Company replied
31-33 Chapel Street, YO15 2DP Bridlington, GB
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I went in to the bridlington store while on holiday today with an issue I had with my portable WiFi. I had been given false information from the person I had spoke to on the Vodafone support line, but... See more
Company replied
Went into the Bridlington shop for some advice on changing my plan as had recently moved here. I’m not tec savi! My advisor was Maryanne who explained everything and helped through the whole process.... See more
Company replied
Lovely sales assistant called Leanne served us. Really pleasant, friendly and very helpful. Didn’t rush through anything just explained everything and made sure we understood before she went any furth... See more
Company replied
I walked in and explained my situation and how I had to cancel my three contract because the WiFi box I had with them was shocking. And one of your staff came up to me straight away and was able to po... See more
Company replied
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31-33 Chapel Street, YO15 2DP, Bridlington, United Kingdom
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I visited the shop today, a young lady by the name of Maryanne served me. She was extremely knowledgeable and helpful. All sorted within minutes

Reply from Vodafone UK - Bridlington
Leanne was a very happy and pleasant young lady ...easy to talk too and explained everything to us ...and she also solved a very annoying problem on my phone ..... lovely lady .. .

Reply from Vodafone UK - Bridlington
Dealt with by MaryAnne very polite and dealt with my problem

Reply from Vodafone UK - Bridlington
Due to a technical problem I was over 2 hours in the store before it was resolved. However, Craig was professional, friendly, communicative and good humoured. This made it much more bearable than it otherwise could have been. Therefore it's 5 stars for a great deal and very good customer service in what was a difficult situation.

Reply from Vodafone UK - Bridlington
Craig and Maryanne were very friendly and knowledgeable. They both took the time to find out about our needs. No hard sell - very refreshing! Everything was explained carefully, from phone spec and tariff to next month's billing. Exceptional customer experience.

Reply from Vodafone UK - Bridlington
I went into the Vodafone store in Bridlington and the staff that were in store were very helpful. I upgraded my phone and signed up for a new home broadband service. Huge thanks to Maryanne for being so helpful and professional.

Reply from Vodafone UK - Bridlington
Maryanne was extremely helpful and patient

Reply from Vodafone UK - Bridlington
Maryanne was very patient
And couldn’t do enough to help us

Reply from Vodafone UK - Bridlington

Reply from Vodafone UK - Bridlington
Very courteous and professional and very friendly helpful overall a pleasant experience hats off to leanne.

Reply from Vodafone UK - Bridlington
Being listened to about the issues we had with the equipment which we could not get to work

Reply from Vodafone UK - Bridlington
Learned at bridlington was so helpfull nothing too much for her very professional and the other saf members were helpfully aswell

Reply from Vodafone UK - Bridlington
Absolutely fantastic service from Maryanne, super friendly, knowledgeable and helpful.

Reply from Vodafone UK - Bridlington
Our assistant(Maryanne) was lovely, so kind and helpful! Made the experience so easy, no pressure or stress.

Reply from Vodafone UK - Bridlington
Brilliant review excellent service and good staff

Reply from Vodafone UK - Bridlington
Absolutely great got a great deal price unbelievable. Customer service absolutely 100 % off Maryanne knows her job and is out there to help customers fantastic will not go anywhere else!!!

Reply from Vodafone UK - Bridlington

Reply from Vodafone UK - Bridlington
Helpful, but had to wait 20 before I was scene due to other customers

Reply from Vodafone UK - Bridlington
Went in to upgrade my phone and the service I received was top notch, Maryanne did everything to help me find the right deal. I was very happy with the whole experience. I have been with Vodafone many years and hope to be with them many more. Maryanne you are a credit to Vodafone very helpful and informative.

Reply from Vodafone UK - Bridlington
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