I went in to the bridlington store while on holiday today with an issue I had with my portable WiFi. I had been given false information from the person I had spoke to on the Vodafone support line, but... See more
Company replied
Location
Switch location31-33 Chapel Street, YO15 2DP Bridlington, GB
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Went into the Bridlington shop for some advice on changing my plan as had recently moved here. I’m not tec savi! My advisor was Maryanne who explained everything and helped through the whole process.... See more
Company replied
Lovely sales assistant called Leanne served us. Really pleasant, friendly and very helpful. Didn’t rush through anything just explained everything and made sure we understood before she went any furth... See more
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I walked in and explained my situation and how I had to cancel my three contract because the WiFi box I had with them was shocking. And one of your staff came up to me straight away and was able to po... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bridlington
Written by the company
Contact info
31-33 Chapel Street, YO15 2DP, Bridlington, United Kingdom
4.9
Excellent
208 reviews
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Very helpful and friendly staff
June 21, 2024
Unprompted review
Reply from Vodafone UK - Bridlington
Hi Nawang. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Craig worked to hard get me signed up…
Craig worked to hard get me signed up for home broadband. Shop busy so work under pressure great customer maintained to everyone.
June 19, 2024
Unprompted review
Reply from Vodafone UK - Bridlington
Hi John,
Thanks for the positive feedback! We're so happy you had a 5 star experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great customer service problem sorted
Great customer service problem sorted
June 19, 2024
Unprompted review
Reply from Vodafone UK - Bridlington
Hi Richie,
We love to hear it! Thanks for your review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Bridlington
Hi Roy,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very personable 10/10
June 17, 2024
Unprompted review
Reply from Vodafone UK - Bridlington
Hi James,
It's great to hear about your recent experience and feedback. Thanks for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very friendly advisor very helpful and…
Very friendly advisor very helpful and knowledgeable excellent service
June 14, 2024
Unprompted review
Reply from Vodafone UK - Bridlington
Hi Spencer,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Always very happy to help
Always very happy to help. Great work they do. Solve problems and show you how to do things.
June 14, 2024
Unprompted review
Reply from Vodafone UK - Bridlington
Hi James,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Bridlington
It's great to see you're enjoying our service so much Alison.
Thanks, The Vodafone Social Media team
The Maryanne was very Informative about the…
The Lady was very Informative about the phone I was Purchasing and always had a smile on her face whilst dealing with me.
She was also very Polite all the way through the Purchase.
February 23, 2024
Unprompted review
Reply from Vodafone UK - Bridlington
Hi Stewie,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
We visited the Bridlington shop and…
We visited the Bridlington shop and James gave a great service. Unfortunately the product did not work as required and the service James gave when we returned the item was exceptional and his customer service was excellent.
February 17, 2024
Unprompted review
Reply from Vodafone UK - Bridlington
Hi Carol,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Empty promise
We have just swapped broad band to Vodafone from really expensive BT.
We were assured we would keep our existing landline number.
The swap over was good with plenty of communication, however.
We were given a lame excuse that we would have to change our landline number of 30 years.
The 5 stars are going to Maryanne at the Bridlington store who was so helpful in trying to get our original number retained and I will reflect on a separate review.
The 2 stars are for the Vodafone tec support department and the unseen people who promise you they will put it right but then leave it to the store staff to give the lame excuse that I would have problems with my old number.
January 26, 2024
Unprompted review
Reply from Vodafone UK - Bridlington
Hi Ian,
Thanks for taking the time to share your feedback with us, it really helps us improve in the future.
We're sorry to hear you've had a negative experience with us since moving over and have had to change your number.
If you do still need assistance, we have a dedicated broadband team will be able to assist further with this. You can contact them via phone on 0333 304 0191 or via webchat 24/7 here 👉 http://vodafone.uk/3BxNMWR
Thanks, Vodafone Social Media Team
Helpful assistance
I was assisted by Tom in the Bridlington branch, he was very helpful in assisting me regarding setting up a new contact with Vodafone, he was very courteous and friendly 😊
August 4, 2023
Unprompted review
Reply from Vodafone UK - Bridlington
Hi Chris,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
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