We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... See more
Company replied
Location
Switch locationUnit 23 , Grand Arcade, CB2 3BJ Cambridge, GB
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See what reviewers are saying
I was getting a new phone contract and was unsure about what to get. Bianca made the whole process much simpler and communicated clearly with me, helping me make an informed decision without feeling p... See more
Company replied
Abin was very helpful kind and polite I was panicking! About paying an other bill I already paid from an old phone. It come up on my Mobile banking about paying a bill off Abin reassured me th... See more
Company replied
I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Cambridge Grand Arcade
Written by the company
Contact info
Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, United Kingdom
5.0
Excellent
420 reviews
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Samsung watch series 8
I just bought a Samsung watch series 8, and Holly is the one who assisted me on my new watch, she's so nice and so very approachable, i got a Great expirience on vodafone in Cambridge, thank you...
August 29, 2025
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jared & Henry
August 28, 2025
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, took his time to listen to what we needed and found the right product that matched our needs.
August 27, 2025
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very good service and friendly people…
Very good service and friendly people here.
August 24, 2025
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.
Thanks,
Vodafone Social Media Team
Very helpful staff
August 13, 2025
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
He was so helpful and accommodating
He was so helpful and accommodating. Great experience!
August 21, 2025
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey Faith,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service
I needed a specific change to my contracts. Holly advised me, guided me through the options and did exactly what I asked without pushing to sell any other package. Very professional
August 7, 2025
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Fadil swapped my faulty SIM card with…
Fadil swapped my faulty SIM card with ruthless efficiency. It is always a pleasure doing business with him.
August 14, 2025
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey Sean,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from Abin
Abin the Vodafone sales adviser was a huge help in sorting out the best contract.
August 13, 2025
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey,
Thanks for the lovely review and fantastic support for Abin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
It was a great experience with Holly
It was a great experience with Holly. She help us a lot
August 9, 2025
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey Jojo,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nahum Miah was Very helpfulattention
Nahum Miah was Very helpfulattention
August 4, 2025
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
To be honest I don’t normally like…
To be honest I don’t normally like phone shops! However my son and I were approached by Denisa in the Cambridge store and she was welcoming and friendly. She informed me that all 5 of my contacts were ‘out of contract’ but even though it was late on a Sunday she still took the time to renew all the contacts and sell me a new phone. The whole process was smooth and professional, Very happy with the experience.
August 3, 2025
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey Marc,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Holly was very helpful in finding me a…
Holly was very helpful in finding me a new phone great service 😊.
August 1, 2025
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey Roman,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jared in Cambridge is a star!
Jared in the Cambridge shop was extremely helpful. It took a good while for my contract to get sorted but he was friendly, funny and kept me updated all through the process. Made the experience an excellent one.
July 23, 2025
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey Robin,
Thanks for the lovely review and fantastic support for Jared.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We had a great experience with Henry
We had a great experience with Henry. He was great in suggesting us and helped with our need. Well done Henry!
July 27, 2025
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey Shaik,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fadil was really helpful and now I got…
Fadil was really helpful and now I got this newer package that includes EU roaming.
July 19, 2025
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey Mil,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful explanation of options…
Very helpful explanation of options from Denisa and Jared. Excellent
July 18, 2025
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey Dave,
Thanks for the lovely review and fantastic support for Denisa and Jared.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Abin is a technical genius
Abin is a technical genius. He is also the most abled, the most supportive, the most helpful, and most efficient support staff member of Vodafone or any other service providers that I have met in the last 25 years. Today he was able to read even the most unreadable and successfully top up my number. He deserves an immediate pay rise and promotion. I wish him every luck from Dr B Tandan, presently in Cambridge, UK.
July 12, 2025
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey Banmali,
Thanks for the lovely review and fantastic support for Abin. It is always a pleasure to receive such positive feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Because she solved our problems and she…
Because she solved our problems and she was very polite and kind she helped us so much
July 1, 2025
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Holly went above and beyond to get our…
Holly went above and beyond to get our sims in record time. Very very thankful 🙏
July 1, 2025
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey John,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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