Abin was very helpful kind and polite I was panicking! About paying an other bill I already paid from an old phone. It come up on my Mobile banking about paying a bill off Abin reassured me th... See more
Company replied
Location
Switch locationUnit 23 , Grand Arcade, CB2 3BJ Cambridge, GB
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Bianca made our experience great today 🙂 She was cheerful, knowledgeable and extremely helpful. We needed to upgrade 2 contracts and get data roaming sorted. In under an hour, she managed to sol... See more
Company replied
I had an inquiry on my current plan. I was served by Holly who took me through some options and I ended up saving money as my current plan was for 50 gig and my history showed that I only needed a 30... See more
Company replied
I dropped in to Vodafone Cambridge (Grand Arcade) today to upgrade my existing mobile contracts. I was attended to by Holly from whom I received excellent service. The whole process was carried out po... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Cambridge Grand Arcade
Written by the company
Contact info
Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, United Kingdom
5.0
Excellent
411 reviews
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Abin was very helpful kind and polite I…
Abin was very helpful kind and polite I was panicking! About paying an other bill I already paid from an old phone.
It come up on my Mobile banking about paying a bill off Abin reassured me that my mobile banking was wrong.
He sorted everything out for me what bill is coming up and my anxiety went down. He even got me a good deal on the next bill that is a good price.
I'm very impressed with Abin. He's a fantastic sales assistant.
August 11, 2026
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey Kerri,
Thanks for the lovely review and fantastic support for Abin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reliable and knowledgeable
Welcoming, quiet environment to discuss products in detail.
Holly was helpful, clear and informative.
July 22, 2026
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went into the store with no real idea…
I went into the store with no real idea on how to upgrade my current plan and I was helped by bianca who was so patient and took the time and effort to answer all the questions I had and made me more comfortable with upgrading
July 31, 2026
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey Daniel,
Thanks for the lovely review and fantastic support for Bianca.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful and friendly
I was helped by Holly in Cambridge and she was very helpful and informative with the information she provided. Plus very friendly and the process was very quick to get my contract swapped and for a better plan that suited myself.
July 25, 2026
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey Terry,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Holly 5 starts service!!
Holly 5 starts service!!
Amazing
Gave all the help I need.
Thank you so much!
July 23, 2026
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey Ana,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had an inquiry on my current plan
I had an inquiry on my current plan. I was served by Holly who took me through some options and I ended up saving money as my current plan was for 50 gig and my history showed that I only needed a 30 gig package. I also travel to Europe regularly and we added this to the package and still managed to get a saving overall. I was so impressed that I plan to come in in three months and upgrade my Phone as a result. Really exceptional customer service from Holly. I will also be bringing my wife to switch her from a Samsung to an iPhone package as a result of this service.
July 21, 2026
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey Mark,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Cambridge Grand Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Holly was extremely helpful and…
Holly was extremely helpful and friendly, she found me a great deal and was lovely to talk to.
July 18, 2026
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey Eirini,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Holly is an exceptional tech assistant
Holly is an exceptional tech assistant, patient, accomodating, positive and knowledgeable. Superlative service.
July 11, 2026
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey Paul,
Thanks for the lovely review and the fantastic support you’ve shown for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good experience at Vodafone Cambridge
I dropped in to Vodafone Cambridge (Grand Arcade) today to upgrade my existing mobile contracts. I was attended to by Holly from whom I received excellent service. The whole process was carried out politely and efficiently by Holly. Thank you very much, you deserve 10 out of 10.
July 10, 2026
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Abin was great
Abin was great. Thank you so much for your service. He is very professional and very good at what he does.
July 8, 2026
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I went into the shop I had no real idea…
I went into the shop I had no real idea what I wanted.i was served by Andreana who was very helpful and very friendly. I would definitely head to her desk if I come back to your store.
July 5, 2026
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a great experience with Vodafone
I had a great experience with Vodafone, thanks to Henry. He was really helpful, took the time to explain everything clearly, and even managed to get me a slightly cheaper price, which I really appreciated. His excellent customer service made the whole process easy and stress-free. I'm very happy with the service I received and would definitely recommend Vodafone, especially if you get the chance to be helped by Henry. Thank you!
June 30, 2026
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey Alwin,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer service was great
Customer service was great. Holly was super helpful and clear and she even stayed after closing hours to help with an upgrade.
June 26, 2026
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey Jay,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abin has been very helpful and polite
Abin has been very helpful and polite. He’s helped me find good discounts for my phone
June 24, 2026
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey Mohamed,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Cambridge Grand Arcade
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Bianca was massively helpful in sorting…
Bianca was massively helpful in sorting out my upgrade.
Thank you!
June 20, 2026
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Anwaar was very vwey helpful
Anwaar was very vwey helpful , although took a while but helped till the end thank you
June 15, 2026
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey Phyllis,
Thanks for the lovely review and fantastic support for Anwaar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Bianca made our experience great today…
Bianca made our experience great today 🙂
She was cheerful, knowledgeable and extremely helpful.
We needed to upgrade 2 contracts and get data roaming sorted. In under an hour, she managed to solve all the issues, rearrange our contracts and save us some money.
She was so efficient and I felt she went above and beyond to make the experience stress free. She gave good advice and sound information.
Thank you so much 🙏
June 10, 2026
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had fantastic service by Holly when
Had fantastic service by Holly when getting my new phone she was very friendly and helpful.
June 6, 2026
Unprompted review
Reply from Vodafone UK - Cambridge Grand Arcade
Hey Jake,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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