Amazing service today by Liv at Vodaphone in Carlisle. She found me the best deals for myself and my daughter, could answer all my questions and was extremely polite and friendly. This made my experie... See more
Company replied
Location
Switch location37 Scotch Street, CA3 8PY Carlisle, GB
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We was on holiday in Carlisle and I was having trouble with my phone so we called into Vodafone. Dan the assistant was brilliant so helpful polite and friendly. He sorted me out with a new phone and c... See more
Company replied
Jade was so perfessional in her job and given me great advice in what she does, and Jade went out of her way to help me and she also has great customer service skills
Company replied
Another very successful visit to the Carlisle Vodaphone branch. Liv spent time exploring all the options for the upgrade of one of the phones on my contract today. I appreciated her willingness to go... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Carlisle
Written by the company
Contact info
37 Scotch Street, CA3 8PY, Carlisle, United Kingdom
5.0
Excellent
313 reviews
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Reply from Vodafone UK - Carlisle
Hi Jonathan. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
#DanTheMan
Amazing guy Dan,very comfortable talking about finances and deals Vodafone has to offer. Whole team made us feel comfortable and welcome. Thank you
November 13, 2024
Unprompted review
Reply from Vodafone UK - Carlisle
Hi Sammi. Thank you for your review for Dan and the team. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customers service was excellent
Customers service was excellent, the service was excellent and the young lady had only been there 2w weeks, nothing was a problem for her wonderful polite
November 5, 2024
Unprompted review
Reply from Vodafone UK - Carlisle
Hi George,
Thanks for your positive review, it's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sim only deals
Jade & Leon were very helpful in discussing a new sim only contract went through everything. Would highly recommend visiting the store
November 2, 2024
Unprompted review
Reply from Vodafone UK - Carlisle
Hello, Robert,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Jade and Leon.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Stellar customer service
The two ladies who helped us - Lorna and Jade - were amazing. They were patient, friendly, knew exactly how to help, and really made what I thought was going to be a difficult visit very clear and easy.
November 1, 2024
Unprompted review
Reply from Vodafone UK - Carlisle
Hello, Ailise,
Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Lorna and Jade, it's certainly what we like to hear!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Carlisle
Thank you for your review for Jade 😀
Thanks again, The Vodafone Social Media Team
Broadband deals at Carlisle branch
Went into Carlisle branch to talk about a better broadband deal. Was served by Olivia, she is a credit to the company as she was patient and informative. She talked me through the deals and options, answered all my questions and helped me make an informed decision. Would definitely recommend 5 star service.
October 28, 2024
Unprompted review
Reply from Vodafone UK - Carlisle
Hi Hannah,
Thanks for your review for Olivia. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Reply from Vodafone UK - Carlisle
Thanks for your fab feedback.
All the best, The Vodafone Social Media Team
Very helpful and friendly in store…
Very helpful and friendly in store today, going through all the options. Leon and Jade made the process so easy.
October 25, 2024
Unprompted review
Reply from Vodafone UK - Carlisle
Hi Sarah,
This is a great review for Leon and Jade. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
Busy branch but all three staff (David…
Busy branch but all three staff (David plus 2)interacted with were courteous, knowledgeable and guiding in my dealings with them
October 23, 2024
Unprompted review
Reply from Vodafone UK - Carlisle
Hi David. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer service brilliant goes above &…
Customer service brilliant goes above & beyond everytime
October 12, 2024
Unprompted review
Reply from Vodafone UK - Carlisle
Hi Sharon,
Thank you for taking the time to leave us a 5 star review and the great feedback about the customer service you have received.
Thanks,
The Vodafone Social Media Team
David was very helpful
David was very helpful, he talked me through the options and helped me pick what phone and plan was best for me
October 9, 2024
Unprompted review
Reply from Vodafone UK - Carlisle
Hi Katieleigh. Thank you for your review for David. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Carlisle
Hi Gareth,
Thank you for your review and feedback for David.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Aaron hiller was amazing very…
Aaron hiller was amazing very informative and extremely helpful and friendly. Customer service is outstanding a real credit to the company. Will happily travel to metro centre for first class service
October 4, 2024
Unprompted review
Reply from Vodafone UK - Carlisle
Hello, Phillip,
It's always our aim to provide a helpful service, so it's great to hear that Aaron delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you very much Liv 😊 I don't know…
Thank you very much Liv 😊 I don't know what I would of done brilliant staff Liv bubbly knows what she's talking about will be back always thank you
October 2, 2024
Unprompted review
Reply from Vodafone UK - Carlisle
Hi Maureen,
Thank you for taking the time to leave us a 5 star review and the great feedback about Liv's great customer service.
Thanks,
The Vodafone Social Media Team
Came in to buy a phone today and…
Came in to buy a phone today and excellent customer service from Olivia and David couldn’t have asked for two better people to be served off
September 27, 2024
Unprompted review
Reply from Vodafone UK - Carlisle
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Excellent service form ( IVE )
I’ve been visited the Vodafone store in Carlisle today . The issue was with my home broadband, which was upgraded last week and I got a phone call from Vodafone customer support saying your broadband upgrade’s has been cancelled! So I went to the store and raised the issue. The Sweet lady called IVE (Olivia K…). She explained the issue so nicely and solved my issue with love and care. Actually she also saved my time and money . I’m so happy for the service. Respect and love.x
September 24, 2024
Unprompted review
Reply from Vodafone UK - Carlisle
Hi Nababul. Thank you for your review for Olivia. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Experience
Five star review for Liv from the Carlisle branch of Vodafone. Very helpful and knowledgeable. A real asset to the company.
September 21, 2024
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Linda,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Liv was a fantastic sales person
Liv was a fantastic sales person. Really friendly and helpful
September 21, 2024
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Mr Clouston,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Liv in the Carlisle store was…
Liv in the Carlisle store was excellent, super friendly, professional and very knowledgeable. Highly Recommended!
September 21, 2024
Unprompted review
Reply from Vodafone UK - Carlisle
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Liv.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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