Customer service was excellent David was very helpful ,he set 2 contracts new phones and also broadband for myself and my husband.he explained every thing and gave us the best deals.we came away fro... See more
Company replied
16 High Street, S40 1PS Chesterfield, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Customer service was excellent David was very helpful ,he set 2 contracts new phones and also broadband for myself and my husband.he explained every thing and gave us the best deals.we came away fro... See more
Company replied
Visited the store on 24.8.26. Spoke to David. I needed to upgrade my old phone. He listened to what I wanted and suggested a couple of new phone options and offered me a good deal on a better monthly... See more
Company replied
Daniel was very helpful, knowledgeable and friendly. Quickly helped to upgrade my and my mums plans. Explained everything clearly. Would recommend him to anyone.
Company replied
Went into your Chesterfield store to upgrade two phones. David listened to my requirements and then explained in detail my options both in what phones were available and the plans which best suited my... See more
Company replied
Written by the company
16 High Street, S40 1PS, Chesterfield, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great guy Danny in the Chesterfield branch
I hope they get recognition from head office

Reply from Vodafone UK - Chesterfield
Was really polite and lovely. Explained everything well. Thankyou!!

Reply from Vodafone UK - Chesterfield
Excellent staff, been with Vodafone for many years, shows how good they are or otherwise I would have changed operators.Danny and Dave very helpful and I hope to see them again when I change my phone again.

Reply from Vodafone UK - Chesterfield
Dave has been really helpful and managed to get us really good deal on a new phone. This is the second time we have been in to see him in the Chesterfield store and both times have been really good

Reply from Vodafone UK - Chesterfield
What a fantastic guy Kal is. I’m always nervous about changing my phone contract but Kal couldn’t have made it easier. His honest, helpful and reassuring nature guarantees my return to the store in the future.

Reply from Vodafone UK - Chesterfield
Dave at Vodafone was excellent in the way he dealt with me purchasing a new Apple iPhone 16. Could not have been more pleasant definitely a 5star customer service

Reply from Vodafone UK - Chesterfield
Danny served us, he’s an excellent salesman who managed to get a good deal. Deserves a promotion🙌 top man

Reply from Vodafone UK - Chesterfield
Danny was very professional, he explained everything thoroughly to us and was very helpful

Reply from Vodafone UK - Chesterfield

Reply from Vodafone UK - Chesterfield
Dave was incredible as normal, been using him for a number of years now and has been so helpful and knowledgeable bout when it comes to plans and phone, excellent customer service and a enjoyable experience while there

Reply from Vodafone UK - Chesterfield
First class service and attention to my needs. David was very clear in his explanations without the slightest hint of pushing products. He was very friendly, answering questions clearly and concisely. Excellent experience for us.

Reply from Vodafone UK - Chesterfield
Had a wonderful experience and lots of help and advice

Reply from Vodafone UK - Chesterfield
Excellent customer service. Wouldn't go anywhere else

Reply from Vodafone UK - Chesterfield
Very helpful and polite.
Explained everything clearly and gave options.
Took the time to answer questions.
Happy with the deal I received today

Reply from Vodafone UK - Chesterfield
I went into the store with quite a complicated issue relating to the cancellation of a contract and the advisor was able to help me out and give me great advice on how resolve the issue.

Reply from Vodafone UK - Chesterfield
Absolutely brilliant service from Kal . A very pleasant professional attitude and very helpful ..he resolved the problem and I would definitely recommend this store

Reply from Vodafone UK - Chesterfield
Danny was absolutely brilliant! Helped me set up my new phone and found me a great deal. Highly recommend if you visit Vodafone, ask for Danny for his brilliant professionalism!!!

Reply from Vodafone UK - Chesterfield
David helped me on the way to a new contract which I was very pleased with and it's always nice to sit and speak to someone in person.

Reply from Vodafone UK - Chesterfield
Danny served me, fast and efficient, great service, always come to this store

Reply from Vodafone UK - Chesterfield
Went into your Chesterfield store to upgrade two phones. David listened to my requirements and then explained in detail my options both in what phones were available and the plans which best suited my usage. He actually saved me money!! compared to my previous plans. Excellent service

Reply from Vodafone UK - Chesterfield
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.