Vodafone UK - Chesterfield Reviews 

210
TrustScore 5 out of 5

4.9

16 High Street, S40 1PS Chesterfield, GB


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Rated 5 out of 5 stars

Customer service was excellent David was very helpful ,he set 2 contracts new phones and also broadband for myself and my husband.he explained every thing and gave us the best deals.we came away fro... See more

Company replied

Rated 5 out of 5 stars

Visited the store on 24.8.26. Spoke to David. I needed to upgrade my old phone. He listened to what I wanted and suggested a couple of new phone options and offered me a good deal on a better monthly... See more

Company replied

Rated 5 out of 5 stars

Daniel was very helpful, knowledgeable and friendly. Quickly helped to upgrade my and my mums plans. Explained everything clearly. Would recommend him to anyone.

Company replied

Rated 5 out of 5 stars

Went into your Chesterfield store to upgrade two phones. David listened to my requirements and then explained in detail my options both in what phones were available and the plans which best suited my... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Chesterfield

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 16 High Street, S40 1PS, Chesterfield, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

210 reviews

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1-star

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4.9

All reviews

(210)

42,756 reviews in the last 12 months

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Rated 5 out of 5 stars

Great guy Danny in the Chesterfield…

Great guy Danny in the Chesterfield branch
I hope they get recognition from head office

April 26, 2026
Unprompted review
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Reply from Vodafone UK - Chesterfield

Hey Julian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was really polite and lovely

Was really polite and lovely. Explained everything well. Thankyou!!

April 22, 2026
Unprompted review
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Reply from Vodafone UK - Chesterfield

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent staff

Excellent staff, been with Vodafone for many years, shows how good they are or otherwise I would have changed operators.Danny and Dave very helpful and I hope to see them again when I change my phone again.

April 22, 2026
Unprompted review
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Reply from Vodafone UK - Chesterfield

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service, with a smile

Dave has been really helpful and managed to get us really good deal on a new phone. This is the second time we have been in to see him in the Chesterfield store and both times have been really good

April 18, 2026
Unprompted review
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Reply from Vodafone UK - Chesterfield

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

What a fantastic guy Kal is

What a fantastic guy Kal is. I’m always nervous about changing my phone contract but Kal couldn’t have made it easier. His honest, helpful and reassuring nature guarantees my return to the store in the future.

April 18, 2026
Unprompted review
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Reply from Vodafone UK - Chesterfield

Hey Donna,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dave at Vodafone was excellent in the…

Dave at Vodafone was excellent in the way he dealt with me purchasing a new Apple iPhone 16. Could not have been more pleasant definitely a 5star customer service

March 25, 2026
Unprompted review
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Reply from Vodafone UK - Chesterfield

Hey Janice, ​

Thanks for the lovely review and fantastic support for Dave. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Danny served us

Danny served us, he’s an excellent salesman who managed to get a good deal. Deserves a promotion🙌 top man

March 23, 2026
Unprompted review
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Reply from Vodafone UK - Chesterfield

Hey Jack,

Thanks for the lovely review and fantastic support for Danny.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Danny was very helpful

Danny was very professional, he explained everything thoroughly to us and was very helpful

March 23, 2026
Unprompted review
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Reply from Vodafone UK - Chesterfield

Hey Kacey,

Thanks for the lovely review and fantastic support for Danny.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kind aervice

Kind and caring service,and very helpful.

February 23, 2026
Unprompted review
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Reply from Vodafone UK - Chesterfield

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dave was incredible as normal

Dave was incredible as normal, been using him for a number of years now and has been so helpful and knowledgeable bout when it comes to plans and phone, excellent customer service and a enjoyable experience while there

February 22, 2026
Unprompted review
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Reply from Vodafone UK - Chesterfield

Hey Tom,

Thanks for the lovely review and fantastic support for Dave.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

First class service

First class service and attention to my needs. David was very clear in his explanations without the slightest hint of pushing products. He was very friendly, answering questions clearly and concisely. Excellent experience for us.

February 3, 2026
Unprompted review
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Reply from Vodafone UK - Chesterfield

Hey Doug,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a wonderful experience and lots of…

Had a wonderful experience and lots of help and advice

February 2, 2026
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey Lynne,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Wouldn't go anywhere else

January 18, 2026
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey Louise,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and polite.

Very helpful and polite.
Explained everything clearly and gave options.
Took the time to answer questions.
Happy with the deal I received today

January 15, 2026
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey Jillian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Contract cancellation issue

I went into the store with quite a complicated issue relating to the cancellation of a contract and the advisor was able to help me out and give me great advice on how resolve the issue.

January 13, 2026
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey Amanda,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely brilliant service from Kal …

Absolutely brilliant service from Kal . A very pleasant professional attitude and very helpful ..he resolved the problem and I would definitely recommend this store

January 8, 2026
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey Carol,

Thanks for the lovely review and fantastic support for Kal.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Danny was absolutely brilliant

Danny was absolutely brilliant! Helped me set up my new phone and found me a great deal. Highly recommend if you visit Vodafone, ask for Danny for his brilliant professionalism!!!

December 10, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey Gordon,

Thanks for the lovely review and fantastic support for Danny.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

David helped me on the way to a new…

David helped me on the way to a new contract which I was very pleased with and it's always nice to sit and speak to someone in person.

December 9, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey Dean,

Thanks for the lovely review and fantastic support for David.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quick and Great Service

Danny served me, fast and efficient, great service, always come to this store

December 8, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey Jack,

Thanks for the lovely review and fantastic support for Danny.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Went into your Chesterfield store to upgrade two phones. David listened to my requirements and then explained in detail my options both in what phones were available and the plans which best suited my usage. He actually saved me money!! compared to my previous plans. Excellent service

November 22, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey Keith,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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