Vodafone UK - Chesterfield Reviews 

210
TrustScore 5 out of 5

4.9

16 High Street, S40 1PS Chesterfield, GB


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Rated 5 out of 5 stars

Customer service was excellent David was very helpful ,he set 2 contracts new phones and also broadband for myself and my husband.he explained every thing and gave us the best deals.we came away fro... See more

Company replied

Rated 5 out of 5 stars

Visited the store on 24.8.26. Spoke to David. I needed to upgrade my old phone. He listened to what I wanted and suggested a couple of new phone options and offered me a good deal on a better monthly... See more

Company replied

Rated 5 out of 5 stars

Daniel was very helpful, knowledgeable and friendly. Quickly helped to upgrade my and my mums plans. Explained everything clearly. Would recommend him to anyone.

Company replied

Rated 5 out of 5 stars

Went into your Chesterfield store to upgrade two phones. David listened to my requirements and then explained in detail my options both in what phones were available and the plans which best suited my... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Chesterfield

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 16 High Street, S40 1PS, Chesterfield, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

210 reviews

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4.9

All reviews

(210)

39,680 reviews in the last 12 months

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Rated 5 out of 5 stars

Danny is an absolute legend.

Danny is an absolute legend.. 2nd phone purchased and also broadband. Wouldn't visit any other shop...

November 15, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service, told us everything we needed and was very helpful.

November 15, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I highly recommend this branch of Vodofone

We were more happy with the different members of staff we met when we went in for a replacement phone and information about about changing our broadband supplier. Nothing was too much trouble and we didn’t feel rushed at all.
I can highly recommend you to visit when needing information or a phone.

October 31, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hi. We're so happy to hear that our team provided excellent support during your visit. We appreciate you taking the time to leave us this lovely review and your recommendation! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kal helped sort me broadband and a…

Kal helped sort me broadband and a contract phone after a messy break up and at a reasonable price lovely guy would recommend Vodafone

October 20, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Above and beyond ,exceptionally good…

Above and beyond ,exceptionally good staff kal was fantastic help arranging setting up a new brilliance plan swapping from Payg to a monthly plan

October 16, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service transferring everything…

Amazing service transferring everything over and helping save us money on our account with phone and broadband , we are an old couple and very every pleased with the deal and service very satisfied customers here

October 4, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey June,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service setting accounts up…

Brilliant service setting accounts up at chesterfield

October 3, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Staff was great

Staff was great , explained all products and services I was interested in and some new extra features and gadgets . had a great chat about my holiday and finished with better deal.
Tip top customer service .

Very impressed and definitely recommended.

September 11, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service by kal not pushy…

Great customer service by kal not pushy at all . Was very helpful as I’m not very technical ! Thank you

September 11, 2025
Unprompted review
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Reply from Vodafone UK - Chesterfield

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Broadband Upgrade

Came in store to renew broadband and was shown all options and came away with a great deal.
Really friendly staff and a great customer experience.

September 11, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kal the Customer Services Advisor was…

Kal the Customer Services Advisor was excellent. He explained various options for service and eventually we found the best deal.

September 1, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Finally excellent service!

Finally excellent service!! A very knowledgeable young man called Danny helped me brilliantly with a smile. Thank you so much Chesterfield

August 27, 2025
Unprompted review
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Reply from Vodafone UK - Chesterfield

Thank you for sharing this positive feedback Betsy, great shout out to the Chesterfield store and Danny!
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Everything great as always, thank you so much.

August 22, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service kal was brilliant

Great service kal was brilliant

August 21, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey J M,

This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly and helpful service

Friendly and helpful service. Highly recommended

August 14, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey Gary,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Vodafone Chesterfield

I had the misfortune of getting my phone stolen on holiday. I had only had it 8 months. I went into the Vodafone shop in Chesterfield and was served by the lovely Kal. Not only did he sort me a new sim and retrieved my phone number he talked me through my options for getting a new phone the cheapest way possible as I still had to continue paying for the stolen phone. Once I had chosen my phone he went off to talk to the store manager. When he came back he advised me to sweeten the deal and put a smile on my face after having my phone stolen he was not only going to add a discount to my airtime plan he was giving me a free tablet too that comes with a sim with 1gb of data. Kal was absolutely amazing and couldnt do enough for me and we had good banter while he did his thing on the computer putting everything through. He even told me how to retrieve all my information and photos. I can't thank Kal or Vodafone Chesterfield enough for the help they gave me. I'm now back up and running on my new phone and a very happy Vodafone customer.

July 24, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey Caron,
Thanks for the lovely review and fantastic support for Kal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in to get help with my device and…

Came in to get help with my device and cansay it was a great experience in the store. Wonderful staff . especially kal .he was very diligent and a fantastic ambassador of Vodafone .thanks kal highly recommend them

July 21, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey Glennis,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff . Kal was wonderful a breath of fresh air for this industry

July 7, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey Ibraheem,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really good service and deal

Really good service and deal. Kal made me very happy

July 8, 2025
Unprompted review
Vodafone UK - Chesterfield logo

Reply from Vodafone UK - Chesterfield

Hey Qassim,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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